Random BSOD on Dell e7440 running Win 8.1

jal5376

New Member
Messages
1
I have a machine that is receiving random BSOD's throughout the day. I have not seen it happen however the user that I am working with says it seems to occur when plugging in USB's and or placing it on a docking station. I have tried working with both drivers and updating the bios but still cannot seem to find the issue. However this still occurs when the user is on the computer. They are remote users as well.... so they work from home. Thanks in advance!!
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
Please remove Blue Coat Unified Agent as it seems to be the cause of your crashes. Update or remove any drivers highlighted in red.
Code:
[COLOR=red][B]radiamsi.sys Tue Sep 20 08:51:48 2011  (4E783804)[/B][/COLOR] 

[COLOR=#777777][COLOR=#4b0082]radiamsi.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

stdcfltn.sys Sat Jul 14 01:30:14 2012 (5000AF86)  
Disk Class Filter Driver for Accelerometer by ST MicroElectronics 
[URL="http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]stdcfltn.sys[/COLOR][/B][/URL] 

DellRbtn.sys Fri Aug 3 23:32:54  2012 (501C4386) 
OSR Open Systems Resources Airplane Mode Switch Driver (as  the driver name states 
[URL="http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DellRbtn.sys[/COLOR][/B][/URL] 

SRTSPX64.SYS Fri Jan 25 22:30:05  2013 (5102F95D) 

[COLOR=#777777][COLOR=#4b0082]SRTSPX64.SYS[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

dsNcAdpt.sys Sat Jan 26 02:11:02 2013 (51032D26)  
Network Connect VPN software by Juniper Networks 
[URL="http://www.carrona.org/drivers/driver.php?id=dsNcAdpt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dsNcAdpt.sys[/COLOR][/B][/URL] 

ST_Accel.sys Thu Mar 28 00:00:21  2013 (51537A05) 
STMicroelectronics (STM)3-Axis Accelerometer Device Driver  
[URL="http://www.carrona.org/drivers/driver.php?id=ST_Accel.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ST_Accel.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Wed Apr 17 13:56:07  2013 (516E8DD7) 
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

SYMDS64.SYS Fri Apr 26 01:19:47  2013 (5179BA13) 
Symantec/ Norton NIS/ N360 driver 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMDS64.SYS[/COLOR][/B][/URL] 

SYMEVENT64x86.SYS Sat Jul 27  04:26:58 2013 (51F32FF2) 
Norton Internet Security 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMEVENT64x86.SYS[/COLOR][/B][/URL] 

iaStorAV.sys Thu Aug 1  02:00:49 2013 (51F9A531) 
Intel Rapid Storage Technology SATA RAID Controller  driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaStorAV.sys[/COLOR][/B][/URL] 

dump_iaStorAV.sys Thu Aug 1  02:00:49 2013 (51F9A531) 

[COLOR=#777777][COLOR=#4b0082]dump_iaStorAV.sys[/COLOR] - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

Ironx64.SYS Fri Aug 2 04:25:14 2013  (51FB188A) 
Symantec/ Norton NIS/ N360 driver 
[URL="http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Ironx64.SYS[/COLOR][/B][/URL] 

ccSetx64.sys Thu Aug 15 05:20:37  2013 (520C4905) 
Symantec/ Norton Common Client Settings Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ccSetx64.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

SRTSP64.SYS Fri Aug 30 01:04:49  2013 (521FD391) 
Symantec Real Time Storage Protection 
[URL="http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SRTSP64.SYS[/COLOR][/B][/URL] 

SYMNETS.SYS Fri Aug 30 22:58:13  2013 (52210765) 
Symantec/ Norton NIS/ N360 driver 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMNETS.SYS[/COLOR][/B][/URL] 

SYMEFA64.SYS Sat Aug 31 06:02:36  2013 (52216ADC) 
Symantec Extended File Attributes 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMEFA64.SYS[/COLOR][/B][/URL] 

TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
Intel Management Engine Interface driver 
[URL="http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TeeDriverx64.sys[/COLOR][/B][/URL] 

ctxusbm.sys Mon Sep 9  18:02:22 2013 (522DF10E) 
Citrix ICA Client USB Monitor Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ctxusbm.sys[/COLOR][/B][/URL] 

SysPlant.sys Mon Oct 21 03:14:37  2013 (52647FFD) 
Symantec firewall 
[URL="http://www.carrona.org/drivers/driver.php?id=SysPlant.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SysPlant.sys[/COLOR][/B][/URL] 

iwdbus.sys Thu Mar 13 22:59:14  2014 (53222A32) 
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
[URL="http://www.carrona.org/drivers/driver.php?id=iwdbus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iwdbus.sys[/COLOR][/B][/URL] 

IDSvia64.sys Thu Mar 20 23:55:56  2014 (532B71FC) 
Norton Internet Security 
[URL="http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]IDSvia64.sys[/COLOR][/B][/URL] 

igdkmd64.sys Wed Apr 23 22:26:24  2014 (535821F0) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

O2FJ2w8x64.sys Wed May 14  03:48:50 2014 (5372CB82) 
BayHubTech/O2Micro SD Reader Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=O2FJ2w8x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]O2FJ2w8x64.sys[/COLOR][/B][/URL] 

e1d64x64.sys Thu Jun 12  12:10:32 2014 (53997C98) 
Intel(R) Gigabit Adapter NDIS 6.x driver 
[URL="http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]e1d64x64.sys[/COLOR][/B][/URL] 

NETwbw02.sys Tue Jul 22 12:29:40  2014 (53CE3D14) 
Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link  Adapter 
[URL="http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NETwbw02.sys[/COLOR][/B][/URL] 

bcua-wfp.sys Wed Jul 23 20:46:59  2014 (53D00323) 

[COLOR=#777777][COLOR=#4b0082]bcua-wfp.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

EX64.SYS Mon Aug 11 12:19:41 2014 (53E898BD)  
Norton Anti-Virus 
[URL="http://www.carrona.org/drivers/driver.php?id=EX64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]EX64.SYS[/COLOR][/B][/URL] 

ENG64.SYS Mon Aug 11 12:25:04 2014  (53E89A00) 
Norton Anti-Virus 
[URL="http://www.carrona.org/drivers/driver.php?id=ENG64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ENG64.SYS[/COLOR][/B][/URL] 

eeCtrl64.sys Tue Aug 26 20:21:20  2014 (53FCD020) 
Symantec Eraser Control driver 
[URL="http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]eeCtrl64.sys[/COLOR][/B][/URL] 

EraserUtilRebootDrv.sys Tue Aug  26 20:21:21 2014 (53FCD021) 
Symantec /Norton 
[URL="http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]EraserUtilRebootDrv.sys[/COLOR][/B][/URL] 

BHDrvx64.sys Wed Sep  10 23:51:01 2014 (5410C7C5) 
Symantec Heuristics Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]BHDrvx64.sys[/COLOR][/B][/URL] 



Debug session time: Fri  Nov 14 16:41:11.318 2014 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\111714-6140-01.dmp] 
Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
System Uptime: 0 days 0:01:22.023  
*** WARNING: Unable to verify timestamp for bcua-wfp.sys 
*** ERROR:  Module load completed but symbols could not be loaded for bcua-wfp.sys  
Probably caused by : bcua-wfp.sys ( bcua_wfp+10cf ) 
BugCheck 1E,  {ffffffffc0000005, fffff8014f35b0cf, ffffd000231f0fd8, ffffd000231f07e0}  
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001E"]KMODE_EXCEPTION_NOT_HANDLED  (1e)[/URL] 
Bugcheck code 0000001E 
Arguments: 
Arg1: ffffffffc0000005,  The exception code that was not handled 
Arg2: fffff8014f35b0cf, The address  that the exception occurred at 
Arg3: ffffd000231f0fd8, Parameter 0 of the  exception 
Arg4: ffffd000231f07e0, Parameter 1 of the exception  
BUGCHECK_STR: 0x1E_c0000005 
PROCESS_NAME: svchost.exe  
FAILURE_BUCKET_ID: 0x1E_c0000005_bcua_wfp+10cf 
MaxSpeed: 2000  
CurrentSpeed: 2594 

Processor may be overclocked! 
Expected  Frequency: 2000 
Actual Frequency: 2594 
Overclock Ratio: [COLOR=red]1.297[/COLOR] 

BiosVersion = A11 
BiosReleaseDate =  08/28/2014 
SystemManufacturer = Dell Inc. 
SystemProductName = Latitude  E7440  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2014 Nov 18 21:38:34 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2014 Nov 18 21:38:34 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2014 Nov 18 21:38:34 PM  _88-dbug Copyright 2012 Sysnative Forums
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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