Randomly BSOD in Windows 8, anyone can help me?

burton23

New Member
Messages
2
Hi,

So basically this is a new notebook pc. I am getting a BSOD randomly when playing game(Call Of Duty : Adavance Warfare) or in start up windows,
i am using windows 8 and already updated (i think), when i get BSOD, my notebook always need to restart :'(
anyone can help me for solve this problem?it have other effect for my notebook when get BSOD?


Please find attached the dump files

Thanks in advance

Brgds,;)
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
Your UEFI/BIOS dates from 2013. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the UEFI/BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one) - that is much more forgiving than the traditional (floppy drive) flash method.

Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

All 3 memory dumps blame your ASUS ROG Laser Gaming Mouse driver (PXGX112.sys) which dates from 2011
Please uninstall the software for this device and see if that helps.
If it does, then see if you can find the latest, Win8 compatible version and install that to see if it works.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Nov 18 07:25:03.744 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111814-259453-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16912.amd64fre.win8_gdr.140502-1507
System Uptime:[B]1 days 22:53:09.548[/B]
*** WARNING: Unable to verify timestamp for PXGX112.sys
*** ERROR: Module load completed but symbols could not be loaded for PXGX112.sys
Probably caused by :[B]PXGX112.sys ( PXGX112+1321 )[/B]
BugCheck [B]1E, {ffffffffc0000047, fffff8022a577708, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000047, The exception code that was not handled
Arg2: fffff8022a577708, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000047
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000047_PXGX112+1321[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  G750JW.208
  BIOS Release Date             08/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 16 08:31:19.363 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111614-22343-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16912.amd64fre.win8_gdr.140502-1507
System Uptime:[B]0 days 5:00:15.278[/B]
*** WARNING: Unable to verify timestamp for PXGX112.sys
*** ERROR: Module load completed but symbols could not be loaded for PXGX112.sys
Probably caused by :[B]PXGX112.sys ( PXGX112+1321 )[/B]
BugCheck [B]1E, {ffffffffc0000047, fffff800baf78708, 0, fffff8800668f08a}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000047, The exception code that was not handled
Arg2: fffff800baf78708, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: fffff8800668f08a, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000047
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000047_PXGX112+1321[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  G750JW.208
  BIOS Release Date             08/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Nov 15 17:12:03.540 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111614-39468-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16912.amd64fre.win8_gdr.140502-1507
System Uptime:[B]0 days 20:47:03.083[/B]
*** WARNING: Unable to verify timestamp for PXGX112.sys
*** ERROR: Module load completed but symbols could not be loaded for PXGX112.sys
Probably caused by :[B]PXGX112.sys ( PXGX112+1321 )[/B]
BugCheck [B]1E, {ffffffffc0000047, fffff803a835e708, fffffa800fa07060, fffff803a6ec0230}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000047, The exception code that was not handled
Arg2: fffff803a835e708, The address that the exception occurred at
Arg3: fffffa800fa07060, Parameter 0 of the exception
Arg4: fffff803a6ec0230, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000047
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000047_PXGX112+1321[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  G750JW.208
  BIOS Release Date             08/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Nov 18 07:25:03.744 2014 (UTC - 5:00)**************************
[COLOR=RED][B]TuneUpUtilitiesDriver64.sys   Thu Sep 17 07:54:52 2009 (4AB2238C)[/B][/COLOR]
[COLOR=RED][B]PXGX112.sys                   Fri Jul 22 04:10:37 2011 (4E29307D)[/B][/COLOR]
[COLOR=RED][B]atkwmiacpi64.sys              Tue Sep  6 21:44:52 2011 (4E66CC94)[/B][/COLOR]
[COLOR=RED][B]AiCharger.sys                 Thu Sep 22 22:04:40 2011 (4E7BE938)[/B][/COLOR]
kbfiltr.sys                   Wed Aug  1 23:22:22 2012 (5019F26E)
btath_lwflt.sys               Fri Nov  2 01:35:44 2012 (50935BB0)
intelppm.sys                  Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                   Mon Dec 17 14:32:21 2012 (50CF7345)
btath_hcrp.sys                Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_bus.sys                 Mon Jan 21 04:18:42 2013 (50FD07F2)
btath_rcp.sys                 Tue Mar 19 09:30:43 2013 (51486883)
ETD.sys                       Wed Apr 10 06:36:40 2013 (516540B8)
L1C63x64.sys                  Fri Apr 26 03:12:51 2013 (517A28F3)
btath_avdt.sys                Thu May 23 02:09:20 2013 (519DB290)
btath_flt.sys                 Thu May 23 02:10:29 2013 (519DB2D5)
btath_a2dp.sys                Thu May 23 02:10:37 2013 (519DB2DD)
btfilter.sys                  Fri Jun  7 01:19:30 2013 (51B16D62)
IOMap64.sys                   Tue Jul  2 04:27:47 2013 (51D28F03)
plctrl.sys                    Wed Jul 10 23:23:44 2013 (51DE2540)
dump_iaStorA.sys              Thu Aug  1 21:39:52 2013 (51FB0DE8)
iaStorA.sys                   Thu Aug  1 21:39:52 2013 (51FB0DE8)
athw8x.sys                    Wed Aug  7 23:41:36 2013 (52031370)
RTKVHD64.sys                  Wed Aug 21 00:48:22 2013 (52144696)
AsHIDSwitch64.sys             Mon Oct  7 21:45:17 2013 (525363AD)
mfehidk.sys                   Tue Jul 15 12:20:17 2014 (53C554C1)
mfewfpk.sys                   Tue Jul 15 12:20:32 2014 (53C554D0)
mfeapfk.sys                   Tue Jul 15 12:21:02 2014 (53C554EE)
mfeavfk.sys                   Tue Jul 15 12:21:22 2014 (53C55502)
mfefirek.sys                  Tue Jul 15 12:23:11 2014 (53C5556F)
cfwids.sys                    Tue Jul 15 12:23:44 2014 (53C55590)
nvhda64v.sys                  Mon Jul 21 10:17:53 2014 (53CD2111)
mfencbdc.sys                  Thu Jul 24 17:28:04 2014 (53D17A64)
nvvad64v.sys                  Thu Sep 25 11:39:23 2014 (5424372B)
[COLOR=RED][B]NvStreamKms.sys               Fri Oct 31 19:04:56 2014 (54541598)[/B][/COLOR]
nvlddmkm.sys                  Mon Nov  3 15:40:19 2014 (5457E833)
[/font]
http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
PXGX112.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
http://www.carrona.org/drivers/driver.php?id=plctrl.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
http://www.carrona.org/drivers/driver.php?id=cfwids.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=mfencbdc.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I'm glad that we could help.
Thanks for letting us know!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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