Windows 8 and 8.1 Forums


Randomly BSOD in Windows 8, anyone can help me?

  1. #1


    Posts : 2
    windows 8

    Randomly BSOD in Windows 8, anyone can help me?


    Hi,

    So basically this is a new notebook pc. I am getting a BSOD randomly when playing game(Call Of Duty : Adavance Warfare) or in start up windows,
    i am using windows 8 and already updated (i think), when i get BSOD, my notebook always need to restart :'(
    anyone can help me for solve this problem?it have other effect for my notebook when get BSOD?


    Please find attached the dump files

    Thanks in advance

    Brgds,

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your UEFI/BIOS dates from 2013. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the UEFI/BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one) - that is much more forgiving than the traditional (floppy drive) flash method.

    Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

    All 3 memory dumps blame your ASUS ROG Laser Gaming Mouse driver (PXGX112.sys) which dates from 2011
    Please uninstall the software for this device and see if that helps.
    If it does, then see if you can find the latest, Win8 compatible version and install that to see if it works.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Nov 18 07:25:03.744 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111814-259453-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:1 days 22:53:09.548
    *** WARNING: Unable to verify timestamp for PXGX112.sys
    *** ERROR: Module load completed but symbols could not be loaded for PXGX112.sys
    Probably caused by :PXGX112.sys ( PXGX112+1321 )
    BugCheck 1E, {ffffffffc0000047, fffff8022a577708, 0, 0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000047, The exception code that was not handled
    Arg2: fffff8022a577708, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000047
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000047_PXGX112+1321
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  G750JW.208
      BIOS Release Date             08/19/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G750JW
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 16 08:31:19.363 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111614-22343-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:0 days 5:00:15.278
    *** WARNING: Unable to verify timestamp for PXGX112.sys
    *** ERROR: Module load completed but symbols could not be loaded for PXGX112.sys
    Probably caused by :PXGX112.sys ( PXGX112+1321 )
    BugCheck 1E, {ffffffffc0000047, fffff800baf78708, 0, fffff8800668f08a}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000047, The exception code that was not handled
    Arg2: fffff800baf78708, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: fffff8800668f08a, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000047
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000047_PXGX112+1321
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  G750JW.208
      BIOS Release Date             08/19/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G750JW
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov 15 17:12:03.540 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111614-39468-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:0 days 20:47:03.083
    *** WARNING: Unable to verify timestamp for PXGX112.sys
    *** ERROR: Module load completed but symbols could not be loaded for PXGX112.sys
    Probably caused by :PXGX112.sys ( PXGX112+1321 )
    BugCheck 1E, {ffffffffc0000047, fffff803a835e708, fffffa800fa07060, fffff803a6ec0230}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000047, The exception code that was not handled
    Arg2: fffff803a835e708, The address that the exception occurred at
    Arg3: fffffa800fa07060, Parameter 0 of the exception
    Arg4: fffff803a6ec0230, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000047
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000047_PXGX112+1321
    CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  G750JW.208
      BIOS Release Date             08/19/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G750JW
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Nov 18 07:25:03.744 2014 (UTC - 5:00)**************************
    TuneUpUtilitiesDriver64.sys   Thu Sep 17 07:54:52 2009 (4AB2238C)
    PXGX112.sys                   Fri Jul 22 04:10:37 2011 (4E29307D)
    atkwmiacpi64.sys              Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys                 Thu Sep 22 22:04:40 2011 (4E7BE938)
    kbfiltr.sys                   Wed Aug  1 23:22:22 2012 (5019F26E)
    btath_lwflt.sys               Fri Nov  2 01:35:44 2012 (50935BB0)
    intelppm.sys                  Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                   Mon Dec 17 14:32:21 2012 (50CF7345)
    btath_hcrp.sys                Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys                 Mon Jan 21 04:18:42 2013 (50FD07F2)
    btath_rcp.sys                 Tue Mar 19 09:30:43 2013 (51486883)
    ETD.sys                       Wed Apr 10 06:36:40 2013 (516540B8)
    L1C63x64.sys                  Fri Apr 26 03:12:51 2013 (517A28F3)
    btath_avdt.sys                Thu May 23 02:09:20 2013 (519DB290)
    btath_flt.sys                 Thu May 23 02:10:29 2013 (519DB2D5)
    btath_a2dp.sys                Thu May 23 02:10:37 2013 (519DB2DD)
    btfilter.sys                  Fri Jun  7 01:19:30 2013 (51B16D62)
    IOMap64.sys                   Tue Jul  2 04:27:47 2013 (51D28F03)
    plctrl.sys                    Wed Jul 10 23:23:44 2013 (51DE2540)
    dump_iaStorA.sys              Thu Aug  1 21:39:52 2013 (51FB0DE8)
    iaStorA.sys                   Thu Aug  1 21:39:52 2013 (51FB0DE8)
    athw8x.sys                    Wed Aug  7 23:41:36 2013 (52031370)
    RTKVHD64.sys                  Wed Aug 21 00:48:22 2013 (52144696)
    AsHIDSwitch64.sys             Mon Oct  7 21:45:17 2013 (525363AD)
    mfehidk.sys                   Tue Jul 15 12:20:17 2014 (53C554C1)
    mfewfpk.sys                   Tue Jul 15 12:20:32 2014 (53C554D0)
    mfeapfk.sys                   Tue Jul 15 12:21:02 2014 (53C554EE)
    mfeavfk.sys                   Tue Jul 15 12:21:22 2014 (53C55502)
    mfefirek.sys                  Tue Jul 15 12:23:11 2014 (53C5556F)
    cfwids.sys                    Tue Jul 15 12:23:44 2014 (53C55590)
    nvhda64v.sys                  Mon Jul 21 10:17:53 2014 (53CD2111)
    mfencbdc.sys                  Thu Jul 24 17:28:04 2014 (53D17A64)
    nvvad64v.sys                  Thu Sep 25 11:39:23 2014 (5424372B)
    NvStreamKms.sys               Fri Oct 31 19:04:56 2014 (54541598)
    nvlddmkm.sys                  Mon Nov  3 15:40:19 2014 (5457E833)
    
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    PXGX112.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
    http://www.carrona.org/drivers/driver.php?id=plctrl.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=mfencbdc.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8


    thanks mr. usasma for ur reply, very help my problem
    sorry for late reply
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm glad that we could help.
    Thanks for letting us know!
      My System SpecsSystem Spec

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