Windows 8 and 8.1 Forums


How to debug BSOD on W8 caused by ntoskrnl or ntfs.sys :(

  1. #1


    Posts : 8
    Windows 8

    How to debug BSOD on W8 caused by ntoskrnl or ntfs.sys :(


    Hi guys,

    my desktop was perfectly fine a week ago and suddenly I got a BSOD or two per day (4 to 5 hours using my computer).
    All that I can remember is that I upgraded my GC driver 2 days before that and did some trick I didn't understand in the registry to help Battlefield 4 loading facter. I don't think it's related but who knows...

    Please find attached a perfmon output, SysnativeFileCollectionApp and 2 dumps from today and yesterday.
    The first one was without driver verifier and the second was with it. I guess it should help somehow.
    I'm very interesting in learning how you could debug this so, don't hesitate to share your knowledge.

    To me, these 2 dumps seems really different and I can't get what could provoke this, unless it is a hardware default which I really hope not...

    Thanks a lot in advance, I will keep diging on google on my side.

    Regards,

    Attachment 53815
    Attachment 53816
    Attachment 53817

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Check your HDD using HD Tune and post a screenshot of the Health tab. Also run System File Checker SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums and run a Checkdisk. How to use CHKDSK (Check Disk) | Windows 7 Forums
    NTFS.sys is indicative of errors in the filesystem, so you have to check that using the links I provided.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    Thank you.
    So here is the screenshot of HD tune :
    Attachment 53847

    and the output of chkdsk :
    Attachment 53849

    I launched that chkdks during the night, and had a bluescreen at 3 am.
    Then 2 at 6pm (not only ntfs it seems).
    Here it is :
    Attachment 53848

    I tried a sfc /scannow but it did a bsod at 40% (the first one at 18pm), I will try to launch it again.

    Do you think my SSD is damaged?

    It seems to be worse and worse, after my second try of sfc, I got 3 bsod :
    Attachment 53851
    Last edited by Grenouille; 14 Nov 2014 at 12:58.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Not necessarrily, but your windows files could be. Please retry SFC and the SSD utility(I don't know the brand of your SSD drive).
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8


    Nothing to do, I have a bluescreen as soon as I try to execute sfc. My SSD is a Samsung 840, the SSD utility doesn't say much except for that firmware I updated.
    I'm desperate, I tried to re-install Windows and got a bluescreen before the access to the interface...
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    What interface? I don't understand. Please run memtest as well. RAM - Test with Memtest86+ - Windows 7 Help Forums Do you have another drive to test with?
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    Windows 8


    Well, since W7, or Vista maybe, you end up on an interface with your mouse available when you boot on the dvd. I barelly see it and poof a bsod !
    I have two hdd to test with.
    I will test my RAM too, already did with the Windows tools but I will give it a try with Memtest.
    I'll keep you informed. Thanks for your help.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    aha, I see now. Is your installation DVD okay? Make sure you test EACH OF THE RAM STICKS SEPARATELY!(If you have several of them) Sorry for the caps.
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8


    I just got a new BSOD during "Getting files ready for installation" while installing Windows on my SSD.
    I tried on one of my HDD and got "Windows cannot install required files, the file may be corrupt or missing". Well, I'm cursed.
    Guess that dvd is corrupted then...


    I did not test my RAM yet, I don't have any OS right now anyway so... I'll try to fix that before unless it is the reason why I can't install Windows.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    Try another one and test your RAM using a method described on the link I provided.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
How to debug BSOD on W8 caused by ntoskrnl or ntfs.sys :(
Related Threads
Solved Having randons BSOD caused by ntoskrnl.exe in BSOD Crashes and Debugging
:ar: THIS THREAD WAS SOLVED BY CHANGING THE MOTHER BOARD. THIS TOPIC WAS CHANGED TO TENFORUMS: Having randons BSOD caused by ntoskrnl.exe - Windows 10 Forums Since I bought my PC, randons BSOD appear (all of them caused by ntoskrnl.exe) >WHEA_UNCORRECTABLE_ERROR, ...
BSOD caused by ntoskrnl.exe randomly in BSOD Crashes and Debugging
Hi everybody, I have been experiencing some random BSOD with error 0x0000000a and 0x00000139 caused by driver ntoskrnl.exe. I have run my desktop for 1 year and seldom experienced such BSODs until this month. I have run memtest to 250% coverage and no errors are found. I also have run disk...
My computer, since I built it around 6 months ago, has been constantly crashing, 1-3 times per day. I have tried re-seating the ram modules and graphics card, and reinstalling windows 8. On the current install I have installed no third party drivers, and left everything to windows update. My...
I just bought a brand new Asus g750jm-bsi7n23 and I keep getting a BSOD called DRIVER_POWER_STATE_FAILURE which is being caused by ntoskrnl.exe. It is getting really irritating, because I just dished out $1,300 on a new laptop and it has already crashed 3-4 times. Any help would be GREATLY...
BSOD caused by dxgmms1.sys / ntoskrnl.exe in BSOD Crashes and Debugging
I have freshly installed windows 8.1 Enterprise (x64) and also installed the latest drivers for everything. My configuration: ASUS P8Z77-M Intel i5-3570K 2X4GB DDR3 Kingston HyperX Predator ATI Radeon HD6950 2GB WD 1TB Caviar Black CoolerMaster 550W Real Power
Hi All, I upgraded my PC from win8 to win8.1 and i get BSOD very frequently. Tried to solve it by update all drivers, but it doesn't helps. I ran memory diagnostic before, it show no errors. Please advice.:cry: Attached with my dump files. Thanks in advance
BSOD probably caused by ntoskrnl.exe in BSOD Crashes and Debugging
Hi folks - having some trouble troubleshooting a BSOD on a Lenovo Yoga 13. BSOD screen had dpc_watchdog_violation listed, but when running the minidump through Windbg I got to this: Probably caused by : ntoskrnl.exe ( nt+14dca0 ) Wasn't quite sure where to go from here seeing as that...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook