Windows 8 and 8.1 Forums

HP Loop BSOD

  1. #1


    Posts : 12
    Windows 8.1

    HP Loop BSOD


    Keep getting BSOD on loop with HP logo "Preparting Automatic Repair" then restarts with BSOD Page_fault_in_nonpaged_area(ntfs.sys)
    I did a HP Diagnostics for HDD and everything went fine, Next did a windows recovery with USB then BSOD popped up
    anyway to get to safe mode?

    HP envy 20 Desktop

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi legato & Welcome to the forums ^_^,

    Are you getting the same BSOD over and over? I mean the bugcheck code is the same or is it different?
    Also see if you are able to get into the Safe Mode using this Guide -

    http://h10025.www1.hp.com/ewfrf/wc/d...name=c03439317

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows 8.1


    I did the system recovery by F11 still got BSOD, and yes its the same code keeps repeating aswell as the hp screen and BSOD
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by LeGato View Post
    I did the system recovery by F11 still got BSOD, and yes its the same code keeps repeating aswell as the hp screen and BSOD
    You are not able to get into the Safe Mode even using that method?
    Are you able to boot into the system using a Windows Installation Media?

    Also, please tell me the exact timing of the BSOD, like it appears after the HP screen, or when the Windows starts loading etc?


    -Pranav
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Windows 8.1


    It appears when Window starts, even if I press F11 still gives me BSOD, I'll give Windows Installation a try, is there way with USB?
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Yes, you can install Windows from USB. How To Install Windows 8 or 8.1 From a USB Device
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Sure thing, let us know how it goes ^_^.

    Thanks Mihael for answering
      My System SpecsSystem Spec

  8. #8


    Posts : 12
    Windows 8.1


    So I'll have to buy Windows 8 for fix ,_, would it clear my HDD?
      My System SpecsSystem Spec

  9. #9


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by LeGato View Post
    So I'll have to buy Windows 8 for fix ,_, would it clear my HDD?
    Were you not using a legit copy of Windows 8? Yes, a fresh install in this case would clear your HDD.
      My System SpecsSystem Spec

  10. #10


    Posts : 12
    Windows 8.1


    Yes Windows 8 is legit, Will it need a new windows 8?
      My System SpecsSystem Spec

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