DRIVER_IRQL_NOT_LESS_OR_EQUAL error - WIndows 8

mfarhan · Nov 10, 2014

Hi All,

I've bought a new Lenova Thinkpad Yoga and been getting an error DRIVER_IRQL_NOT_LESS_OR_EQUAL occassionally (mostly when I wake the pc from sleep). It disturbs me that I paid a lot of money to get this laptop and now i am getting this error. The link to the dmp files is https://app.box.com/s/9n6jx4fiqf12lkxbw6bs ...if its of any help.

Thanks a lot in advance

broe23 · Nov 11, 2014

You need to download "Who Crashed", so you can see the dump log in a format, that will tell you which hardware item is causing the problem.

KYHI · Nov 11, 2014

download - Blue screen of death (STOP error) information in dump files.

you are crashing on many drivers

usasma · Nov 12, 2014

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):
Eight Forums: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

Uninstall/reinstall your Synaptics Touchpad driver (download a fresh copy of the latest, Win8.1 compatible version from the Lenovo website) That's what's blamed in all of the last 6 memory dumps.

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Mon Nov 10 14:54:26.609 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111014-4812-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]1 days 8:58:29.445[/B]
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by :[B]SynTP.sys ( SynTP+3c2c5 )[/B]
BugCheck [B]D1, {40000000410, 2, 0, fffff8015b0aa2c5}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000040000000410, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8015b0aa2c5, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_SynTP+3c2c5[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  Manufacturer                  LENOVO
  Product Name                  20CD00CFUE
  BIOS Version                  GQET35WW (1.15 )
  BIOS Release Date             04/21/2014
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov  9 05:55:17.713 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110914-4468-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]3 days 2:50:00.550[/B]
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by :[B]SynTP.sys ( SynTP+3c2c5 )[/B]
BugCheck [B]D1, {40000000410, 2, 0, fffff8015b83c2c5}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000040000000410, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8015b83c2c5, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_SynTP+3c2c5[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  Manufacturer                  LENOVO
  Product Name                  20CD00CFUE
  BIOS Version                  GQET35WW (1.15 )
  BIOS Release Date             04/21/2014
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov  5 21:07:48.648 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110614-6593-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]6 days 7:40:24.286[/B]
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by :[B]SynTP.sys ( SynTP+3c2c5 )[/B]
BugCheck [B]D1, {40000000410, 2, 0, fffff8014f8962c5}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000040000000410, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8014f8962c5, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_SynTP+3c2c5[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  Manufacturer                  LENOVO
  Product Name                  20CD00CFUE
  BIOS Version                  GQET35WW (1.15 )
  BIOS Release Date             04/21/2014
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 22 14:03:54.676 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102214-6375-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]3 days 3:14:08.519[/B]
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by :[B]SynTP.sys ( SynTP+3c2c5 )[/B]
BugCheck [B]D1, {40000000410, 2, 0, fffff800813372c5}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000040000000410, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff800813372c5, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_SynTP+3c2c5[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  Manufacturer                  LENOVO
  Product Name                  20CD00CFUE
  BIOS Version                  GQET35WW (1.15 )
  BIOS Release Date             04/21/2014
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 19 10:46:58.647 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101914-5937-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]5 days 9:06:26.483[/B]
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by :[B]SynTP.sys ( SynTP+3c2c5 )[/B]
BugCheck [B]D1, {84000000984, 2, 0, fffff801c6a3c2c5}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000084000000984, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff801c6a3c2c5, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_SynTP+3c2c5[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  Manufacturer                  LENOVO
  Product Name                  20CD00CFUE
  BIOS Version                  GQET35WW (1.15 )
  BIOS Release Date             04/21/2014
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 14 01:36:53.673 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101414-5171-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]3 days 20:15:21.294[/B]
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by :[B]SynTP.sys ( SynTP+3c2c5 )[/B]
BugCheck [B]D1, {40000000410, 2, 0, fffff800b068e2c5}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000040000000410, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff800b068e2c5, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_SynTP+3c2c5[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  Manufacturer                  LENOVO
  Product Name                  20CD00CFUE
  BIOS Version                  GQET35WW (1.15 )
  BIOS Release Date             04/21/2014
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Mon Nov 10 14:54:26.609 2014 (UTC - 5:00)**************************
SSPORT.sys                  Thu Aug 11 19:07:32 2005 (42FBDA34)
ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
INETMON.sys                 Wed Mar 13 17:11:58 2013 (5140EB9E)
Tppwr64v.sys                Wed Apr 17 08:14:17 2013 (516E9219)
btmaux.sys                  Tue Apr 23 07:28:02 2013 (51767042)
RtsPer.sys                  Sun Jun 23 22:34:50 2013 (51C7B04A)
imsevent.sys                Tue Jul  2 19:59:37 2013 (51D36969)
ikbevent.sys                Tue Jul  2 20:00:06 2013 (51D36986)
rtsuvc.sys                  Tue Jul  9 11:47:37 2013 (51DC3099)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
ApsHM64.sys                 Mon Aug  5 21:54:06 2013 (5200573E)
Apsx64.sys                  Mon Aug  5 21:59:28 2013 (52005880)
CHDRT64.sys                 Wed Aug  7 22:47:18 2013 (520306B6)
btmhsf.sys                  Mon Aug 19 04:21:07 2013 (5211D573)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
ibtusb.sys                  Thu Aug 29 15:37:45 2013 (521FA309)
TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
NETwbw02.sys                Mon Oct 14 07:10:01 2013 (525BD109)
BcmNfcIc.sys                Mon Oct 14 16:47:44 2013 (525C5870)
ibmpmdrv.sys                Thu Nov  7 04:42:58 2013 (527B60A2)
igdkmd64.sys                Wed Nov 13 10:26:34 2013 (52839A2A)
SynTP.sys                   Thu Feb  6 12:40:16 2014 (52F3C900)
Smb_driver_Intel.sys        Thu Feb  6 12:43:14 2014 (52F3C9B2)
[/font]

DRIVER_IRQL_NOT_LESS_OR_EQUAL error - WIndows 8

mfarhan

New Member

My Computer

System One

broe23

Retired from the grind

My Computer

System One

KYHI

Well-Known Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One