Windows 8 and 8.1 Forums


BSOD (Driver_Power_State_Failure)

  1. #1


    Posts : 4
    Windows 8.1

    BSOD (Driver_Power_State_Failure)


    My computer BSOD (Driver_Power_State_Failure) every time I shut down or put my computer to sleep once I restart after BSOD, all works fine. I'm not great with debugging. Can someone give me some direction with how to go about fixing this.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Please follow the BSOD Posting Instructions.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    My bad should have looked for the rules first.

    Here is the file. I hope I followed it correctly.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    There is still no dump file. Plese follow these instructions: Dump Files - Configure Windows to Create on BSOD - Windows 7 Help Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1


    Try this one. Thanks.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Code:
    Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Mihael\Desktop\111214-129609-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    Machine Name:
    Kernel base = 0xfffff800`f0a7c000 PsLoadedModuleList = 0xfffff800`f0d52370
    Debug session time: Wed Nov 12 04:36:17.519 2014 (UTC + 1:00)
    System Uptime: 0 days 2:48:41.193
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    ..............................................
    Loading User Symbols
    Loading unloaded module list
    .........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, ffffe00147fc4720, ffffd000203e8960, ffffe00148881b40}
    
    *** WARNING: Unable to verify timestamp for iaStorAV.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorAV.sys
    Probably caused by : iaStorAV.sys
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00147fc4720, Physical Device Object of the stack
    Arg3: ffffd000203e8960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00148881b40, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    OVERLAPPED_MODULE: Address regions for 'rdpvideominiport' and 'WUDFRd.sys' overlap
    
    DRVPOWERSTATE_SUBCODE:  3
    
    DRIVER_OBJECT: ffffe00147f9d650
    
    IMAGE_NAME:  iaStorAV.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  51f9a531
    
    MODULE_NAME: iaStorAV
    
    FAULTING_MODULE: fffff801cbc08000 iaStorAV
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    DPC_STACK_BASE:  FFFFD000203EFFB0
    
    STACK_TEXT:  
    ffffd000`203e8928 fffff800`f0c8236e : 00000000`0000009f 00000000`00000003 ffffe001`47fc4720 ffffd000`203e8960 : nt!KeBugCheckEx
    ffffd000`203e8930 fffff800`f0c8228e : ffffe001`48880b48 00000000`00000001 ffffe001`4882e950 fffff801`ce2fdaf1 : nt!PopIrpWatchdogBugcheck+0xde
    ffffd000`203e8990 fffff800`f0af1e67 : ffffd000`203e8b30 ffffd000`203e8ae0 ffffe001`4882e958 ffffd000`00000002 : nt!PopIrpWatchdog+0x32
    ffffd000`203e89e0 fffff800`f0bcecea : ffffd000`203bf180 ffffd000`203bf180 ffffd000`203cb2c0 ffffe001`4a0f0080 : nt!KiRetireDpcList+0x4f7
    ffffd000`203e8c60 00000000`00000000 : ffffd000`203e9000 ffffd000`203e3000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_iaStorAV.sys
    
    BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_iaStorAV.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x9f_3_power_down_image_iastorav.sys
    
    FAILURE_ID_HASH:  {ec9d72d1-3f9d-a02f-fe07-f757b94bf16e}
    
    Followup: MachineOwner
    ---------
    Intel Rapid Storage Technology SATA RAID Controller driver seems to be the cause of your crash. Please update it. https://downloadcenter.intel.com/default.aspx
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1


    Fixed.
    Thanks for time and patience.
      My System SpecsSystem Spec

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