Windows 8 and 8.1 Forums


Paged Fault in Nonpaged Area BSOD on Wake

  1. #1


    Posts : 20
    Windows 8.1

    Page Fault in Nonpaged Area BSOD on Wake


    Hi guys!

    I've recently started getting the same BSOD every time I wake my computer from sleep/hibernation (PAGE_FAULT_IN_NONPAGED_AREA). From the crash dump, it looks like it's caused by tcpip.sys and some driver issue, but I can't seem to pinpoint what exactly is going wrong. I've tried updating the network adapter driver but that didn't fix it.

    I have an Acer M5-581T Ultrabook running Windows 8.1.

    Any help would be greatly appreciated.

    Attachment 54495
    Last edited by rukiru; 27 Nov 2014 at 14:56.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    It is possible that your AV is trying to access the network and hence the BSOD. What security product do you use?
      My System SpecsSystem Spec

  3. #3


    Posts : 20
    Windows 8.1


    Quote Originally Posted by softwaremaniac View Post
    It is possible that your AV is trying to access the network and hence the BSOD. What security product do you use?
    Thanks for the reply.

    I'm currently using Norton 360. Should I try disabling it to see if that does anything? I thought the issue was more related to outdated/missing drivers but I could be wrong.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Please try removing it with its uninstaller until we solve the issue.
      My System SpecsSystem Spec

  5. #5


    Posts : 20
    Windows 8.1


    Quote Originally Posted by softwaremaniac View Post
    Please try removing it with its uninstaller until we solve the issue.
    Sorry for the late reply. I uninstalled Norton using the remove tool but I'm still experiencing the BSOD.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Please upload a fresh dump file.
      My System SpecsSystem Spec

  7. #7


    Posts : 20
    Windows 8.1


    Attachment 54550

    Here you go.
    Thanks for the help--tell me if you need any other info/files for debugging.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    A lot of drivers are outdated. Please update them if possible. Update your wifi, I think that's what causing the crashes
    Code:
    NTIDrvr.sys Tue Apr 20 03:37:59 2010  (4BCD0577) 
    NTI CD-ROM Filter Driver by NewTech Infosystems  (likely a part of Acer Empowering Technology) 
    http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys 
    
    UBHelper.sys  Tue Jul 6 06:19:26 2010 (4C32AECE) 
    NTI CD &DVD-Maker or NTI  Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering  Technology) 
    http://www.carrona.org/drivers/driver.php?id=UBHelper.sys 
    
    mwlPSDFilter.sys Fri Mar 25 08:12:11 2011 (4D8C404B)  
    EgisTec Inc. Fingerprint Biometrics/MyWinLocker 
    http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys 
    
    mwlPSDNServ.sys Fri Mar 25 08:12:13 2011 (4D8C404D)  
    EgisTec Inc. Fingerprint Biometrics/MyWinLocker 
    http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys 
    
    mwlPSDVDisk.sys Fri Mar 25 08:12:23 2011 (4D8C4057)  
    EgisTec Inc. Fingerprint Biometrics/MyWinLocker 
    http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys 
    
    pneteth.sys  Fri Nov 25 06:25:50 2011 (4ECF26DE) 
    PdaNet USB wireless tether  
    http://www.carrona.org/drivers/driver.php?id=pneteth.sys 
    
    irstrtdv.sys Fri Jul 13 01:58:02  2012 (4FFF648A) 
    Intel(R) Rapid Start Storage Technology driver 
    http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys 
    
    aPs2Kb2Hid.sys Sat Aug 4 12:19:18  2012 (501CF726) 
    Dritek System Inc. PS/2 KB to HID Device Driver 
    http://www.carrona.org/drivers/driver.php?id=aPs2Kb2Hid.sys 
    
    excsd.sys Sat Aug 18 02:07:27  2012 (502EDCBF) 
    Diskeeper/ExpressCache (OEM) driver 
    http://www.carrona.org/drivers/driver.php?id=excsd.sys 
    
    excfs.sys Sat Aug 18 02:07:50 2012  (502EDCD6) 
    Diskeeper/ExpressCache (OEM) driver 
    http://www.carrona.org/drivers/driver.php?id=excfs.sys 
    
    btath_lwflt.sys Fri Nov 2 06:35:44  2012 (50935BB0) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys 
    
    ETD.sys Tue Nov 20 08:25:48  2012 (50AB307C) 
    ELAN PS/2 Port Smart Pad 
    http://www.carrona.org/drivers/driver.php?id=ETD.sys 
    
    btath_hcrp.sys Tue Dec 18 10:54:54  2012 (50D03D6E) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys 
    
    btath_bus.sys Mon Jan 21  10:18:42 2013 (50FD07F2) 
    Atheros BlueTooth driver 
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys 
    
    RtsPStor.sys Thu Mar 14 09:00:32  2013 (514183A0) 
    Realtek PCIE CardReader Driver 
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys 
    
    btath_rcp.sys Fri Jun 21 11:11:54  2013 (51C418DA) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys 
    
    SYMEVENT64x86.SYS Sat Jul 27  04:26:58 2013 (51F32FF2) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS 
    
    SYMDS64.SYS Wed Jul 31  01:29:08 2013 (51F84C44) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    btath_avdt.sys Fri Aug 23  05:43:41 2013 (5216DA6D) 
    Atheros Bluetooth AVDT driver 
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys 
    
    btath_a2dp.sys Tue Sep 3  12:03:36 2013 (5225B3F8) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys 
    
    ccSetx64.sys Tue Sep 24  05:58:04 2013 (52410DCC) 
    Symantec/ Norton Common Client Settings Driver  
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys 
    
    k57nd60a.sys Wed Oct 30 08:14:03  2013 (5270B1BB) 
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver  
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys 
    
    SYMNETS.SYS Thu Feb 13 12:25:14  2014 (52FCAB9A) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS 
    
    SYMEFA64.SYS Fri Feb 28 00:32:07  2014 (530FCAF7) 
    Symantec Extended File Attributes 
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS 
    
    iwdbus.sys Thu Mar 13 22:59:14  2014 (53222A32) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    btfilter.sys Fri Apr 25 05:01:52  2014 (5359D020) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys 
    
    RTKVHD64.sys Tue May 6 15:14:37  2014 (5368E03D) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    Ironx64.SYS Wed May 21 00:27:42  2014 (537BD6DE) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS 
    
    SRTSPX64.SYS Fri Jun 13 19:27:22  2014 (539B347A) 
    
    SRTSPX64.SYS - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    IntcDAud.sys Tue Jul 8 15:58:59 2014 (53BBF923)  
    Intel Graphics Media Accelerator HD Driver 
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys 
    
    athwbx.sys Mon Aug 11 10:39:23  2014 (53E8813B) 
    Qualcomm Atheros AR9485WB-EG Wireless Network Adapter  (Version: 10.0.0.274 is the first one after the release of Win8.1) [br] [br]  Although I do not recommend drivers from places other than the manufacturer's  website - this is the exception to that rule. Please scan with an anti-virus  before opening any file that you download from the internet.[br][br]Also the  driver for Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter & likely  others as well. 
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys 
    
    EX64.SYS Mon Aug 11 12:19:41 2014  (53E898BD) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS 
    
    ENG64.SYS Mon Aug 11 12:25:04 2014  (53E89A00) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS 
    
    SRTSP64.SYS Wed Aug 20 22:56:53 2014  (53F50B95) 
    Symantec Real Time Storage Protection 
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS 
    
    eeCtrl64.sys Tue Aug 26 20:21:20  2014 (53FCD020) 
    Symantec Eraser Control driver 
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys 
    
    EraserUtilRebootDrv.sys Tue Aug  26 20:21:21 2014 (53FCD021) 
    Symantec /Norton 
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys 
    
    BHDrvx64.sys Wed Sep  24 04:12:51 2014 (542228A3) 
    Symantec Heuristics Driver 
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys 
    
    igdkmd64.sys Fri Sep 26 15:42:04  2014 (54256D2C) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    Smb_driver_Intel.sys Thu Oct 9  07:12:24 2014 (54361938) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    IDSvia64.sys Sat Nov 1 04:14:03 2014  (54544FFB) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys 
    
    
    
    Debug session time: Sat  Nov 29 02:26:14.193 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\112814-21843-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 5:24:13.088  
    Probably caused by : tcpip.sys ( tcpip!RssDeleteBinding+8a ) 
    BugCheck  50, {fffff6fb40000000, 0, 0, 6} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff6fb40000000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: 0000000000000000, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000006,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_tcpip!RssDeleteBinding  
    MaxSpeed: 1800 
    CurrentSpeed: 1796 
    BiosVersion = V2.11  
    BiosReleaseDate = 02/25/2013 
    SystemManufacturer = Acer  
    SystemProductName = Aspire M5-581T  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Nov 28 21:01:34.567 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112814-28109-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 2:37:27.457  
    Probably caused by : tcpip.sys ( tcpip!RssDeleteBinding+8a ) 
    BugCheck  50, {fffff6fb40000000, 0, 0, 6} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff6fb40000000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: 0000000000000000, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000006,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_tcpip!RssDeleteBinding  
    MaxSpeed: 1800 
    CurrentSpeed: 1796 
    BiosVersion = V2.11  
    BiosReleaseDate = 02/25/2013 
    SystemManufacturer = Acer  
    SystemProductName = Aspire M5-581T  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Nov 28 18:10:18.174 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112814-43390-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  21:50:15.064 
    Probably caused by : tcpip.sys ( tcpip!RssDeleteBinding+8a )  
    BugCheck 50, {fffff6fb40000000, 0, 0, 6} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff6fb40000000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: 0000000000000000, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000006,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_tcpip!RssDeleteBinding  
    MaxSpeed: 1800 
    CurrentSpeed: 1796 
    BiosVersion = V2.11  
    BiosReleaseDate = 02/25/2013 
    SystemManufacturer = Acer  
    SystemProductName = Aspire M5-581T  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Nov 27 20:19:40.355 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112714-62093-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  17:47:24.245 
    Probably caused by : tcpip.sys ( tcpip!RssDeleteBinding+8a )  
    BugCheck 50, {fffff6fb40000000, 0, 0, 6} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff6fb40000000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: 0000000000000000, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000006,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_tcpip!RssDeleteBinding  
    MaxSpeed: 1800 
    CurrentSpeed: 1796 
    BiosVersion = V2.11  
    BiosReleaseDate = 02/25/2013 
    SystemManufacturer = Acer  
    SystemProductName = Aspire M5-581T  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Nov 27 02:31:43.823 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112614-50437-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 6:37:22.713  
    Probably caused by : tcpip.sys ( tcpip!RssDeleteBinding+8a ) 
    BugCheck  50, {fffff6fb40000000, 0, 0, 6} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff6fb40000000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: 0000000000000000, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000006,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_tcpip!RssDeleteBinding  
    MaxSpeed: 1800 
    CurrentSpeed: 1796 
    BiosVersion = V2.11  
    BiosReleaseDate = 02/25/2013 
    SystemManufacturer = Acer  
    SystemProductName = Aspire M5-581T  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Nov 26 19:53:57.211 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112614-34921-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 1 days  14:50:33.107 
    Probably caused by : tcpip.sys ( tcpip!RssDeleteBinding+8a )  
    BugCheck 50, {fffff6fb40000000, 0, 0, 6} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff6fb40000000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: 0000000000000000, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000006,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_tcpip!RssDeleteBinding  
    MaxSpeed: 1800 
    CurrentSpeed: 1796 
    BiosVersion = V2.11  
    BiosReleaseDate = 02/25/2013 
    SystemManufacturer = Acer  
    SystemProductName = Aspire M5-581T  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Nov 29 10:45:12 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 29 10:45:12 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 29 10:45:12 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  9. #9


    Posts : 20
    Windows 8.1


    Are the outdated drivers just the ones in red, or all of them in the list?
    Also, by updating the wifi, do you mean the network adapter?
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    in red. Yes, your wireless.
      My System SpecsSystem Spec

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