Windows 8 and 8.1 Forums

bad pool caller error

  1. #1

    bad pool caller error

    ive been getting these bad pool caller messages. it seems to happen when i open any torrent application (utorrent or bittorent). i put a link to the dump files below. i hope i did it correctly. please reply asap, thank you

    link :

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):
    Eight Forums: Blue Screen of Death (BSOD) Posting Instructions

    Sorry, but I don't troubleshoot torrent problems. I suggest that you uninstall the torrent software while we troubleshoot your BSOD's, then feel free to install the latest, Win8.1 compatible version once the system has been stabilized.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
    The following is for informational purposes only.
    **************************Fri Nov  7 22:52:35.743 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110714-72953-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:03:28.466
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    *** WARNING: Unable to verify timestamp for fwpkclnt.sys
    *** ERROR: Module load completed but symbols could not be loaded for fwpkclnt.sys
    Probably caused by :NETIO.SYS ( NETIO!KfdIsV6OutTransportFastEmpty+6d8f )
    BugCheck C2, {7, 1200, 0, ffffe001a4be59e8}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001200, (reserved)
    Arg3: 0000000000000000, Memory contents of the pool block
    Arg4: ffffe001a4be59e8, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7_Mdl 
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc2_7_Mdl__NETIO!KfdIsV6OutTransportFastEmpty
      BIOS Version                  F.13
      BIOS Release Date             09/04/2012
      Manufacturer                  Hewlett-Packard
      Product Name                  HP ENVY dv6 Notebook PC
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Fri Nov  7 22:52:35.743 2014 (UTC - 5:00)**************************
    CLVirtualDrive.sys            Mon Dec 26 08:26:47 2011 (4EF87617)
    TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
    clwvd.sys                     Fri Aug  3 06:49:32 2012 (501BACBC)
    stwrt64.sys                   Sun Aug 19 22:51:39 2012 (5031A63B)
    usbfilter.sys                 Tue Aug 28 21:27:12 2012 (503D6FF0)
    WirelessButtonDriver64.sys    Wed Aug 29 23:11:29 2012 (503ED9E1)
    RimSerial_AMD64.sys           Mon Oct 22 16:51:51 2012 (5085B1E7)
    SCDEmu.SYS                    Mon Apr 15 05:37:12 2013 (516BCA48)
    SynTP.sys                     Tue Apr 23 20:34:23 2013 (5177288F)
    Smb_driver_AMDASF.sys         Tue Apr 23 20:35:54 2013 (517728EA)
    Rt630x64.sys                  Fri May 10 05:59:08 2013 (518CC4EC)
    amd_sata.sys                  Tue Jul 23 04:06:27 2013 (51EE3983)
    amd_xata.sys                  Tue Jul 23 04:06:39 2013 (51EE398F)
    netr28x.sys                   Tue Nov 26 03:32:39 2013 (52945CA7)
    rtbth.sys                     Thu Nov 28 22:13:06 2013 (52980642)
    AODDriver2.sys                Tue Feb 11 06:06:52 2014 (52FA044C)
    AMDACPKSL.SYS                 Tue Mar 11 19:49:44 2014 (531FA118)
    AtihdWB6.sys                  Tue Mar 11 19:50:02 2014 (531FA12A)
    atikmpag.sys                  Thu Apr 17 21:07:07 2014 (53507ABB)
    atikmdag.sys                  Thu Apr 17 22:13:16 2014 (53508A3C)
    avgrkx64.sys                  Tue Jun 17 10:06:04 2014 (53A04B4C)
    avgidsha.sys                  Tue Jun 17 10:06:20 2014 (53A04B5C)
    avgloga.sys                   Tue Jun 17 10:06:42 2014 (53A04B72)
    avgldx64.sys                  Tue Jun 17 10:21:28 2014 (53A04EE8)
    avgdiska.sys                  Mon Jun 30 06:42:59 2014 (53B13F33)
    avgwfpa.sys                   Mon Jun 30 06:43:11 2014 (53B13F3F)
    avgidsdrivera.sys             Mon Jul 21 15:03:08 2014 (53CD63EC)
    avgmfx64.sys                  Wed Aug  6 04:49:59 2014 (53E1EC37)
      My System SpecsSystem Spec

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