Windows 8 and 8.1 Forums


BSOD: KMODE_EXCEPTION_NOT_HANDLED at Boot

  1. #1


    Posts : 2
    Windows 8.1 64-bit

    BSOD: KMODE_EXCEPTION_NOT_HANDLED at Boot


    This is a Lenovo Erazer x510 that I purchased brand new 2 months ago. I have not had any problems at all up until today. I started getting the BSOD KMODE_EXCEPTION_NOT_HANDLED and have tried to clean the registry, I have done a Malwarebytes scan (nothing), NAV scan (nothing), tried to restore from previous point (still BSOD), and have run out of ideas. In the Device Manager I do NOT have any "Unknown Device" icons, but there is a Yellow Exclamation next to "System Firmware".

    Your help would be GREATLY appreciated, because I use this computer for work and I am very limited within Safe Mode.

    I have attached the SF log.

    Thank you so much in advance for your time and assistance!

    -Shane

    Attachment 53375

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You have a ASUS USB-AC56 802.11ac Wireless USB Adapter - why are you using that and not the built in wireless device?
    I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    This device has issues in Device Manager:
    Lenovo Primary iM Controller ROOT\SYSTEM\0001 This device is not working properly because Windows cannot load the drivers required for this device.
    See this link: https://forums.lenovo.com/t5/ThinkPa...e/td-p/1602834

    Please ensure that Driver Verifier is turned off.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    npf.sys Fri Jun 25 12:50:58 2010 (4C24DE72)
    WinPcap library driver
    npf.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    PcaSp60.sys Tue Sep 7 14:27:24 2010 (4C86840C)
    PCAUSA Rawether NDIS 6 SPR Protocol Driver (AMD64)
    http://www.carrona.org/drivers/driver.php?id=PcaSp60.sys

    I suspect your networking stack as having a problem. The above drivers are older and may not be compatible w/Win8.1 You have other situations that indicate issues with networking (such as using a USB device for the network when you already have one built in)
    As Driver Verifier didn't blame the drivers, I have to wonder about hardware problems.
    Can you connect with a wire and disable the wireless stuff?



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Nov  5 10:58:17.008 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110514-9921-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:00:38.735
    Probably caused by :ntkrnlmp.exe ( nt!KiFatalFilter+1f )
    BugCheck 1E, {ffffffffc0000005, 0, ffffd001ebb9a268, ffffd001ebb99a70}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: ffffd001ebb9a268, Parameter 0 of the exception
    Arg4: ffffd001ebb99a70, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_VRF_nt!KiFatalFilter
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov  5 10:56:00.569 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110514-21625-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:00:38.296
    Probably caused by :ntkrnlmp.exe ( nt!KiFatalFilter+1f )
    BugCheck 1E, {ffffffffc0000005, 0, ffffd00022585268, ffffd00022584a70}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: ffffd00022585268, Parameter 0 of the exception
    Arg4: ffffd00022584a70, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_VRF_nt!KiFatalFilter
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov  5 10:39:08.190 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110514-21078-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:00:38.918
    Probably caused by :ntkrnlmp.exe ( nt!KiFatalFilter+1f )
    BugCheck 1E, {ffffffffc0000005, 0, ffffd000220f7268, ffffd000220f6a70}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: ffffd000220f7268, Parameter 0 of the exception
    Arg4: ffffd000220f6a70, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_VRF_nt!KiFatalFilter
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov  5 10:02:45.575 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110514-9593-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:00:39.302
    Probably caused by :ntkrnlmp.exe ( nt!KiFatalFilter+1f )
    BugCheck 1E, {ffffffffc0000005, 0, ffffd000eec81268, ffffd000eec80a70}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: ffffd000eec81268, Parameter 0 of the exception
    Arg4: ffffd000eec80a70, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_VRF_nt!KiFatalFilter
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov  5 09:45:42.275 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110514-17656-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:00:49.969
    Probably caused by :ntkrnlmp.exe ( nt!KiFatalFilter+1f )
    BugCheck 1E, {ffffffffc0000005, 0, ffffd00188786528, ffffd00188785d30}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: ffffd00188786528, Parameter 0 of the exception
    Arg4: ffffd00188785d30, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_nt!KiFatalFilter
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3492
      BIOS Version                  IIKT23AUS
      BIOS Release Date             10/01/2013
      Manufacturer                  LENOVO
      Product Name                  10140
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct 27 13:23:06.707 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102714-29218-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 3:09:20.401
    Probably caused by :ntkrnlmp.exe ( nt!KiFatalFilter+1f )
    BugCheck 1E, {ffffffffc0000005, 0, ffffd0003df7a748, ffffd0003df79f50}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: ffffd0003df7a748, Parameter 0 of the exception
    Arg4: ffffd0003df79f50, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_nt!KiFatalFilter
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3492
      BIOS Version                  IIKT23AUS
      BIOS Release Date             10/01/2013
      Manufacturer                  LENOVO
      Product Name                  10140
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Nov  5 10:58:17.008 2014 (UTC - 5:00)**************************
    npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
    AcpiCtlDrv.sys              Tue Jul 17 13:07:16 2012 (50059BC4)
    Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
    SYMEVENT64x86.SYS           Fri Jul 26 22:26:58 2013 (51F32FF2)
    SYMDS64.SYS                 Tue Jul 30 19:29:08 2013 (51F84C44)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    ICCWDT.sys                  Mon Aug 12 13:59:08 2013 (5209226C)
    rtwlane.sys                 Wed Aug 21 00:38:09 2013 (52144431)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
    iocbios2.sys                Thu Sep 19 14:19:04 2013 (523B4018)
    ccSetx64.sys                Mon Sep 23 23:58:04 2013 (52410DCC)
    GeneStor.sys                Fri Oct 18 09:15:04 2013 (52613458)
    TeeDriverx64.sys            Tue Nov 12 12:19:37 2013 (52826329)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    rtwlanu.sys                 Thu Jan 16 02:52:38 2014 (52D78FC6)
    SYMNETS.SYS                 Thu Feb 13 06:25:14 2014 (52FCAB9A)
    SYMEFA64.SYS                Thu Feb 27 18:32:07 2014 (530FCAF7)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    Ironx64.SYS                 Tue May 20 18:27:42 2014 (537BD6DE)
    SRTSPX64.SYS                Fri Jun 13 13:27:22 2014 (539B347A)
    nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    IDSvia64.sys                Wed Aug 20 18:48:56 2014 (53F525D8)
    eeCtrl64.sys                Tue Aug 26 14:21:20 2014 (53FCD020)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct 27 13:23:06.707 2014 (UTC - 5:00)**************************
    PcaSp60.sys                 Tue Sep  7 14:27:24 2010 (4C86840C)
    EX64.SYS                    Mon Aug 11 06:19:41 2014 (53E898BD)
    ENG64.SYS                   Mon Aug 11 06:25:04 2014 (53E89A00)
    SRTSP64.SYS                 Wed Aug 20 16:56:53 2014 (53F50B95)
    EraserUtilRebootDrv.sys     Tue Aug 26 14:21:21 2014 (53FCD021)
    BHDrvx64.sys                Tue Sep 23 22:12:51 2014 (542228A3)
    
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiCtlDrv.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=iocbios2.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    GeneStor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=PcaSp60.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1 64-bit

    ASUS USB-AC56 802.11ac USB Wireless Adapter


    The reason I am using this adapter instead of the one built in is that we have a new AC Wireless Router, so I needed to get an AC Wireless Adapter to utilize the new, faster speeds.

    Thank you so much for the reply, I am going to try your solutions and pray that it works.

    I will keep you posted (no pun intended).
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm curious, is the new USB device with ac faster than the wireless adapter that's built in?
    I was under the impression that the USB device was slower than a PCI/PCIe device.
      My System SpecsSystem Spec

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