Windows 8 and 8.1 Forums


BAD_POOL_CALLER when booting up, windows 8.1

  1. #1


    Posts : 1
    Windows 8.1

    BAD_POOL_CALLER when booting up, windows 8.1


    Hi
    I have many times experienced that when i'm starting my PC it comes with an error message "BAD_POOL_CALLER" then it says that windows cannot be loaded and then it tries to restore the system, and then continues to start op normally but with some date missing. this happenes again and again hope i can get some help.
    regards
    Jones109

    my dump files should be here.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 3 Windows Updates installed. Most systems have 70 to 130 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

    You have at least 2 antivirus applications running. This can cause conflicts (and BSOD's). Only run one antivirus at a time, and only run one firewall at a time also. I'd suggest uninstalling all of the antivirus/internet security software and using Windows Defender and the Windows Firewall temporarily (until the system has been stabilized).

    Please update your Bluetooth drivers. Win8 bluetooth drivers often have problems running in Win8.1.

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    The drivers that are struckout don't have updates available (AFAIK).
    DO NOT delete them, just leave them be.

    Finally, the memory dumps actually blame bScsiSDa.sys This driver is from before the release of Win8.1, so it may be incompatible w/8.1 (or it could just be corrupted) This is the Broadcom SD 3.0 driver for your system. Please:
    - download a fresh copy of the latest Win8.1 compatible driver for your SD card reader
    - uninstall the current SD card reader software/driver from your system
    - install the freshly downloaded driver for the SD card reader
    - monitor for further BSOD's


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Nov  3 16:57:30.758 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110314-28265-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:00:15.518
    *** WARNING: Unable to verify timestamp for bScsiSDa.sys
    *** ERROR: Module load completed but symbols could not be loaded for bScsiSDa.sys
    Probably caused by :bScsiSDa.sys ( bScsiSDa+e656 )
    BugCheck C2, {7, 1205, 247c894c, fffff800025e4733}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001205, (reserved)
    Arg3: 00000000247c894c, Memory contents of the pool block
    Arg4: fffff800025e4733, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc2_7_bScsiSDa+e656
    CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 2394
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  V2.12
      BIOS Release Date             11/04/2013
      Manufacturer                  Acer
      Product Name                  Aspire E1-572P
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Nov  3 16:28:10.044 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110314-49843-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:00:15.804
    *** WARNING: Unable to verify timestamp for bScsiSDa.sys
    *** ERROR: Module load completed but symbols could not be loaded for bScsiSDa.sys
    Probably caused by :bScsiSDa.sys ( bScsiSDa+e656 )
    BugCheck C2, {7, 1205, 247c894c, fffff80002582733}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arguments: 
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001205, (reserved)
    Arg3: 00000000247c894c, Memory contents of the pool block
    Arg4: fffff80002582733, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xc2_7_bScsiSDa+e656
    CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 2394
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  V2.12
      BIOS Release Date             11/04/2013
      Manufacturer                  Acer
      Product Name                  Aspire E1-572P
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Nov  3 16:57:30.758 2014 (UTC - 5:00)**************************
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    IntcDAud.sys                Tue Jul  2 06:31:16 2013 (51D2ABF4)
    LMDriver.sys                Tue Jul 16 14:58:57 2013 (51E597F1)
    RadioShim.sys               Tue Jul 16 14:58:57 2013 (51E597F1)
    bScsiSDa.sys                Fri Jul 19 17:26:19 2013 (51E9AEFB)
    iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
    k57nd60a.sys                Fri Jul 26 04:01:03 2013 (51F22CBF)
    athwbx.sys                  Thu Aug 15 23:13:28 2013 (520D98D8)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    igdkmd64.sys                Mon Aug 19 19:08:25 2013 (5212A569)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
    SynTP.sys                   Wed Aug 28 22:41:55 2013 (521EB4F3)
    Smb_driver_Intel.sys        Wed Aug 28 22:44:26 2013 (521EB58A)
    btfilter.sys                Fri Sep  6 02:41:45 2013 (52297929)
    
    .....This is where Windows 8.1 was released.....
    
    avgrkx64.sys                Wed Jun 18 15:03:17 2014 (53A1E275)
    avgdiska.sys                Wed Jun 18 15:03:29 2014 (53A1E281)
    avgidsha.sys                Wed Jun 18 15:03:31 2014 (53A1E283)
    mfehidk.sys                 Tue Jul 15 12:20:17 2014 (53C554C1)
    mfewfpk.sys                 Tue Jul 15 12:20:32 2014 (53C554D0)
    mfeavfk.sys                 Tue Jul 15 12:21:22 2014 (53C55502)
    mfefirek.sys                Tue Jul 15 12:23:11 2014 (53C5556F)
    avgloga.sys                 Fri Jul 18 09:53:20 2014 (53C926D0)
    avgldx64.sys                Thu Aug 28 15:47:21 2014 (53FF8749)
    avgwfpa.sys                 Wed Sep 24 15:03:37 2014 (54231589)
    avgmfx64.sys                Sun Oct  5 15:41:36 2014 (54319EF0)
    avgidsdrivera.sys           Tue Oct  7 15:43:00 2014 (54344244)
    SCDEmu.SYS                  Wed Oct  8 09:09:34 2014 (5435378E)
    
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    LMDriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    RadioShim.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=bScsiSDa.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
      My System SpecsSystem Spec

BAD_POOL_CALLER when booting up, windows 8.1
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