Windows 8 and 8.1 Forums


Several BSOD titles, computer restarts only when idle

  1. #1


    Posts : 3
    Windows 8.1 64bits

    Several BSOD titles, computer restarts only when idle


    Good Evening!

    I've been having several different BSOD's. I've read many different threads that only contain parts of my problem
    the BSODs have many different names including:
    SYSTEM_THREAD-EXCEPTION_NOT_HANDLED
    MEMORY_MANAGEMENT
    SYSTEM_SERVICE_EXCEPTION
    CRITICAL_SERVICE_FAILED
    NTFS_FILE_SYSTEM
    BAD_POOL_HEADER
    KMODE_EXCEPTION_NOT_HANDLED

    Curiously my pc only restarts when I'm not using it. The power options are set to high performance since I read it may be related to sleep. I updated the driver of my video card and have uninstaled DAEMON tools since it is known to cause problems related to ntoskrnl.exe. ntoskrnl.exe is the driver causing the problem according to bluescreenview. I currently find myself going slithly insane and frustraded. I hope you can help me! I've noticed that my available ram is = to my cached ram which I don't know if is good or bad or strange or normal.

    I have checked my RAM and my Hds with diagnostic tools and memtest, they are A OK

    Thank you in advance



    Attachment 53276

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    ntoskrnl.exe is the kernel (core) of the Windows operating system. It is protected by security features and the Windows System File Checker. As such, if this file was to blame, you'd be experiencing many more problems other than the occasional BSOD.

    In most cases this file is blamed because another file (typically a 3rd party driver) has corrupted the memory space that ntoskrnl.exe considers as it's own. When this happens, ntoskrnl.exe typically finds unknown data (from the 3rd party driver) in it's memory space. When this happens, the OS panics and throws a BSOD to prevent damage to the system.

    When you removed Daemon Tools, did you also remove the sptd.sys driver? Instructions here:
    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    From what I've seen, your memory usage looks normal. Where did you get the numbers that show the available RAM is equal to your cached RAM?

    These disks are disabled. Why is this?
    WDC WD1600BEVT-22ZCT0 ATA Device IDE\DISKWDC_WD1600BEVT-22ZCT0___________________11.01A11\5&FCA5AB8&0&0.1.0 This device is disabled.
    SAMSUNG HD081GJ ATA Device IDE\DISKSAMSUNG_HD081GJ_________________________GE100-07\5&22840B5D&0&1.1.0 This device is disabled.
    I would suggest either enabling them, or removing them from the system.

    MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    Out of 14 memory dumps there were 8 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    Please get a head start on the hardware diagnostics - they are located here: Hardware Diagnostics

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
    Daemon Tools is still listed in the 2 November memory dump. Please be sure to follow the instructions above and ensure that it's been removed. Search the system for copies of the dtsoftbus01.sys driver (don't delete them yet, just let us know and we'll discuss how to remove them safely).

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    adfs.SYS Thu Jun 26 16:52:37 2008 (48640195)
    Adobe File System Driver
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS

    AtiPcie.sys Mon Aug 24 04:25:26 2009 (4A924E76)
    ATI PCIE Driver for ATI PCIE chipset or [br] ATI PCI Express (3GIO) Filter[br]Found in my ATI video drivers (I have an Intel chipset)
    http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys

    dtsoftbus01.sys Thu Jan 13 03:27:08 2011 (4D2EB75C)
    Daemon Tools driver [br] Possible BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys

    AODDriver2.sys Tue Feb 11 06:06:52 2014 (52FA044C)
    AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7[br][br]Part of AMD Fuel[br][br]Location: C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Nov  2 19:31:10.329 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110214-19609-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:31:39.033
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, ffffd0019d03f530, ffffd0019d03f488, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd0019d03f530, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd0019d03f488, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov  1 15:30:00.412 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110114-18515-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:46:17.099
    Probably caused by :memory_corruption ( nt!MiCanPageMove+31 )
    BugCheck 1000007E, {ffffffffc0000005, fffff800804b4c79, ffffd00034f7e6c8, ffffd00034f7ded0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800804b4c79, The address that the exception occurred at
    Arg3: ffffd00034f7e6c8, Exception Record Address
    Arg4: ffffd00034f7ded0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_nt!MiCanPageMove
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov  1 11:52:41.504 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110114-20312-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:46:46.194
    Probably caused by :Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+1ff )
    BugCheck 24, {b500190637, ffffd001b8db6978, ffffd001b8db6180, fffff8006db3ba9e}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b500190637
    Arg2: ffffd001b8db6978
    Arg3: ffffd001b8db6180
    Arg4: fffff8006db3ba9e
    PROCESS_NAME:  svchost.exe
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: 0x24_Ntfs!NtfsFindPrefixHashEntry
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov  1 09:49:41.822 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110114-19656-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:39:19.525
    Probably caused by :CI.dll ( CI!CipOpenFileOnCleanStackCallout+2b )
    BugCheck 24, {b500190637, ffffd00020a39b68, ffffd00020a39370, fffff80163586350}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b500190637
    Arg2: ffffd00020a39b68
    Arg3: ffffd00020a39370
    Arg4: fffff80163586350
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: 0x24_CI!CipOpenFileOnCleanStackCallout
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 31 14:25:10.964 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\103114-19546-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:00:07.667
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe0001300e038, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0001300e038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 31 14:05:55.069 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\103114-20328-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:00:08.758
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe000486c9038, 0, 0}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000486c9038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 31 11:47:15.566 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\103114-23343-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:13:34.269
    Probably caused by :ntkrnlmp.exe ( nt!HvpGetCellPaged+50 )
    BugCheck 3B, {c0000005, fffff801b9006af0, ffffd000b0fb2750, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801b9006af0, Address of the instruction which caused the bugcheck
    Arg3: ffffd000b0fb2750, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  rundll32.exe
    FAILURE_BUCKET_ID: 0x3B_nt!HvpGetCellPaged
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 31 11:13:46.436 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\103114-18265-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:12:01.137
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+b69 )
    BugCheck C000021A, {ffffc000be346720, ffffffffc0000005, 52f8eacf1060, f1b4cbe8c0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: ffffc000be346720, String that identifies the problem.
    Arg2: ffffffffc0000005, Error Code.
    Arg3: 000052f8eacf1060
    Arg4: 000000f1b4cbe8c0
    Arg2: ffffffffc0000005, Error Code.
    BUGCHECK_STR:  0xc000021a_csrss.exe_c0000005
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: 0xc000021a_csrss.exe_c0000005_nt!_??_::OKHAJAOM::_string_
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 31 09:38:40.320 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\103114-21890-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:11:54.008
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+7d69b8 )
    BugCheck 3B, {c0000005, fffff800a9ec09b8, ffffd001bf225760, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800a9ec09b8, Address of the instruction which caused the bugcheck
    Arg3: ffffd001bf225760, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  WWAHost.exe
    FAILURE_BUCKET_ID: 0x3B_atikmdag+7d69b8
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 30 20:37:08.440 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\103114-33281-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:7 days 2:57:26.980
    Probably caused by :Pool_Corruption ( nt!ExFreePool+485 )
    BugCheck 19, {3, ffffc0016e072010, ffffb7016e072010, ffffc0016e072010}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: ffffc0016e072010, the pool entry being checked.
    Arg3: ffffb7016e072010, the read back flink freelist value (should be the same as 2).
    Arg4: ffffc0016e072010, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePool
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 18 17:10:52.402 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101814-19984-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 18:59:03.090
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+6de5e )
    BugCheck 3B, {c0000005, fffff96000206e5e, ffffd00090cf5b70, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff96000206e5e, Address of the instruction which caused the bugcheck
    Arg3: ffffd00090cf5b70, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  WWAHost.exe
    FAILURE_BUCKET_ID: 0x3B_win32k+6de5e
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 17 14:53:11.358 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101814-31562-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 4:20:01.062
    Probably caused by :WdFilter.sys ( WdFilter!MpRefreshProcessNotifications+b93a )
    BugCheck 3B, {c0000005, fffff8005d604e2b, ffffd001ccba9440, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8005d604e2b, Address of the instruction which caused the bugcheck
    Arg3: ffffd001ccba9440, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  MsMpEng.exe
    FAILURE_BUCKET_ID: 0x3B_WdFilter!MpRefreshProcessNotifications
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct  9 15:21:43.530 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100914-17812-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:59:35.234
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, ffffd001cf62c050, ffffd001cf62bfa8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd001cf62c050, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd001cf62bfa8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep 21 10:15:25.343 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092114-72562-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:00:11.030
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+620fd )
    BugCheck 5A, {1, 1, 0, 0}
    BugCheck Info: CRITICAL_SERVICE_FAILED (5a)
    Arguments: 
    Arg1: 0000000000000001
    Arg2: 0000000000000001
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x5A
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x5A_nt!_??_::NNGAKEGL::_string_
      BIOS Version                  0901   
      BIOS Release Date             08/21/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Nov  2 19:31:10.329 2014 (UTC - 5:00)**************************
    adfs.SYS                    Thu Jun 26 16:52:37 2008 (48640195)
    AtiPcie.sys                 Mon Aug 24 04:25:26 2009 (4A924E76)
    dtsoftbus01.sys             Thu Jan 13 03:27:08 2011 (4D2EB75C)
    ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
    t_mouse.sys                 Mon Dec  3 01:19:30 2012 (50BC4472)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    tapSF0901.sys               Mon Feb 11 07:51:36 2013 (5118E958)
    Rt630x64.sys                Fri Jul 26 03:01:35 2013 (51F21ECF)
    AODDriver2.sys              Tue Feb 11 06:06:52 2014 (52FA044C)
    AMDACPKSL.SYS               Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys                Sat Jun 21 22:32:00 2014 (53A64020)
    atikmpag.sys                Mon Sep 15 17:59:06 2014 (5417612A)
    atikmdag.sys                Mon Sep 15 18:21:08 2014 (54176654)
    Hamdrv.sys                  Mon Oct 27 09:20:32 2014 (544E46A0)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov  1 15:30:00.412 2014 (UTC - 5:00)**************************
    AODDriver2.sys              Wed Sep 11 23:36:40 2013 (523136C8)
    atikmpag.sys                Fri Dec  6 15:21:45 2013 (52A231D9)
    atikmdag.sys                Fri Dec  6 16:19:43 2013 (52A23F6F)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 30 20:37:08.440 2014 (UTC - 5:00)**************************
    Hamdrv.sys                  Sat Oct 18 10:52:08 2014 (54427E98)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 18 17:10:52.402 2014 (UTC - 5:00)**************************
    Hamdrv.sys                  Thu Sep  4 05:44:21 2014 (54083475)
    
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS
    http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=tapSF0901.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1 64bits


    Hello Usasma, Thank you very much for the in-detail reply

    I will start duing the things you suggested once I finish this post

    About the HDs I disabled them in the beginning because I thought they were related to the BSODs since they are older and from my ladder PCs. Daemon tools was uninstaled right after my SF debug files were saved, that is why I think it is present in the debug.

    I will reply with the results of the actions you've instructed me to take.

    Thank you very much for your time and efford to help me.

    And I saw the cached RAM = to available ram in the task manager

    It seems the cached ram slowly increases until it has reached the same number as the available ram
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    As for the RAM issue, it doesn't sound right to me.
    But I'm not as well versed in these sort of RAM issues as others are - so I'd suggest posting your question over in the General forums to see if someone with more experience can help out.

    Good luck!
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1 64bits


    Hello usasma!!

    I have already uninstalled DT, MSI afterburner and Overdrive

    I have updated the chipset drivers and installed the video card driver as instructed

    I have re-enabled the HDs that were disabled

    I cleaned the desktop with a hairdryer and a smooth brush

    I coundn't update the BIOS because windows 8.1 doesnt let me run the software to help me and I don't feel confident to do it otherwise

    The good news is that I haven't had ANY BSODs since I've done the procedures and it seems my PC is back to normal!!

    I used to have 8 restarts a day easily now I haven't had any!

    I think the problem is solved!!

    I have no malware running in my PC too

    Thank you again so much for the efford and the instructions! It has been of grand help!

    About the RAM I think windows caches the RAM to make programs faster, which sounds ok to me, cached ram and available ram have been equal for some hours now and there were no crashes.

    I think the case is closed for now, Thank you very much.
      My System SpecsSystem Spec

Several BSOD titles, computer restarts only when idle
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