Random BSOD once a week

fiddle · Nov 2, 2014

Hello

As per title, I get BSODs once a week, which is kinda annoying since this unit was only purchased a month ago. The computer is not doing anything too resource intensive when the BSOD occurs, so I am at a loss as to understand why it occurs.

Thanks
fiddle

Specs: ASUS Transformer Book T200TA, Intel Atom 1.46Ghz, 2GB RAM, 32 bit Windows 8.1.

View attachment 53259

usasma · Nov 3, 2014

You only have 2 gB of RAM - and only 400 mB of it is available. This can cause serious problems with the OS, and I've occasionally seen it cause BSOD's. Please:
- increase the amount of RAM you have (if possible)
- while waiting to increase the RAM, please only use 1 application at a time (and fully exit it before opening another) and use a startup manager to stop excessive consumption of your RAM from startup apps.

Way too much present in the memory dumps for a system with an Atom processor and 2 gB of RAM. IMO you're demanding too much from the system. Please be sure to only run 1 app at a time - and to fully close it before opening another. I'd strongly suggest not using a virtual machine on this system as it'll greatly increase the chances of you running out of resources.

If stopping some of the extra stuff from running doesn't stop the BSOD's, then please run Driver Verifier according to these instructions: http;//www.carrona.org/verifier.html

Code:

[FONT=lucida console]**************************Sun Nov  2 05:39:30.679 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110214-12578-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
Built by: [B]9600[/B].17238.x86fre.winblue_gdr.140723-2018
System Uptime:[B]1 days 22:01:34.322[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!KiTimerWaitTest+2ba )[/B]
BugCheck [B]A, {0, 2, 0, 814c0b62}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 814c0b62, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!KiTimerWaitTest[/B]
CPUID:        "Intel(R) Atom(TM) CPU  Z3775  @ 1.46GHz"
MaxSpeed:     1460
CurrentSpeed: [B]1467[/B]
  BIOS Version                  T200TA.204
  BIOS Release Date             07/03/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  T200TA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 17 05:17:39.150 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101714-12265-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
Built by: [B]9600[/B].17238.x86fre.winblue_gdr.140723-2018
System Uptime:[B]1 days 1:11:11.489[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!KiTimerWaitTest+2ba )[/B]
BugCheck [B]A, {0, 2, 0, 81a5fb62}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 81a5fb62, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!KiTimerWaitTest[/B]
CPUID:        "Intel(R) Atom(TM) CPU  Z3775  @ 1.46GHz"
MaxSpeed:     1460
CurrentSpeed: [B]1467[/B]
  BIOS Version                  T200TA.204
  BIOS Release Date             07/03/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  T200TA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 15 07:51:23.168 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101514-14468-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
Built by: [B]9600[/B].17238.x86fre.winblue_gdr.140723-2018
System Uptime:[B]1 days 17:29:32.507[/B]
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]7A, {c04673f0, c000003f, 132d4860, 8ce7eb22}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: c04673f0, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000003f, error status (normally i/o status code)
Arg3: 132d4860, current process (virtual address for lock type 3, or PTE)
Arg4: 8ce7eb22, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_c000003f
PROCESS_NAME:  spotify.exe
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_LARGE_4096[/B]
CPUID:        "Intel(R) Atom(TM) CPU  Z3775  @ 1.46GHz"
MaxSpeed:     1460
CurrentSpeed: [B]1467[/B]
  BIOS Version                  T200TA.204
  BIOS Release Date             07/03/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  T200TA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct  9 11:11:21.545 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100914-31015-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
Built by: [B]9600[/B].17238.x86fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 22:06:19.883[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!KiTimerWaitTest+2ba )[/B]
BugCheck [B]A, {0, 2, 0, 816b2b62}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 816b2b62, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]AV_nt!KiTimerWaitTest[/B]
CPUID:        "Intel(R) Atom(TM) CPU  Z3775  @ 1.46GHz"
MaxSpeed:     1460
CurrentSpeed: [B]1467[/B]
  BIOS Version                  T200TA.204
  BIOS Release Date             07/03/2014
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  T200TA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Sun Nov  2 05:39:30.679 2014 (UTC - 5:00)**************************
[COLOR=RED][B]ASMMAP.sys                  Thu Jul  2 05:12:38 2009 (4A4C7A06)[/B][/COLOR]
atkwmiacpi.sys              Tue Jul  2 04:35:43 2013 (51D290DF)
intelppm.sys                Wed Aug 21 21:58:53 2013 (5215705D)
AsHIDSwitch.sys             Mon Oct  7 21:46:35 2013 (525363FB)
MBI.sys                     Mon Oct 14 05:08:52 2013 (525BB4A4)
PMIC.sys                    Tue Oct 29 01:49:49 2013 (526F4C7D)
iaioi2ce.sys                Wed Nov 13 02:22:12 2013 (528328A4)
iaiogpiovirtual.sys         Thu Nov 21 22:07:30 2013 (528ECA72)
iaiogpioe.sys               Thu Nov 21 22:07:48 2013 (528ECA84)
iwdbus.sys                  Tue Dec 17 17:48:31 2013 (52B0D4BF)
iaiouart.sys                Wed Dec 18 02:26:32 2013 (52B14E28)
rtu86w8.sys                 Mon Jan  6 01:17:53 2014 (52CA4A91)
TXEI.sys                    Thu Jan  9 08:54:40 2014 (52CEAA20)
DptfDevGen.sys              Mon Feb 10 23:59:30 2014 (52F9AE32)
DptfManager.sys             Mon Feb 10 23:59:53 2014 (52F9AE49)
DptfDevDisplay.sys          Mon Feb 10 23:59:57 2014 (52F9AE4D)
DptfDevPower.sys            Mon Feb 10 23:59:58 2014 (52F9AE4E)
DptfDevProc.sys             Tue Feb 11 00:00:08 2014 (52F9AE58)
dump_dumpsd.sys             Sat Feb 22 06:22:15 2014 (53088867)
BcmGnssBus.sys              Tue Mar  4 05:07:38 2014 (5315A5EA)
igdkmd32.sys                Fri Mar  7 11:07:24 2014 (5319EEBC)
AsusHID.sys                 Mon Mar 17 02:58:57 2014 (53269D31)
isstrtc.sys                 Sun Apr 20 23:35:56 2014 (5354921C)
bcmfn2.sys                  Wed May 14 09:58:17 2014 (53737679)
bcmdhd63.sys                Wed May 14 10:04:21 2014 (537377E5)
ar0543.sys                  Thu May 15 06:00:54 2014 (53749056)
hm2056.sys                  Thu Jun  5 04:49:08 2014 (53902F04)
camera.sys                  Thu Jun  5 04:49:51 2014 (53902F2F)
rtii2sac.sys                Fri Jun 20 01:37:31 2014 (53A3C89B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 17 05:17:39.150 2014 (UTC - 5:00)**************************
vmci.sys                    Fri May 17 21:17:35 2013 (5196D6AF)
VMNET.SYS                   Thu Jul 18 15:42:28 2013 (51E84524)
vmnetadapter.sys            Thu Jul 18 15:42:37 2013 (51E8452D)
vmnetbridge.sys             Thu Jul 18 15:43:22 2013 (51E8455A)
vsock.sys                   Wed Jul 31 22:44:46 2013 (51F9CB9E)
MpKsl29e0856f.sys           Wed Aug 21 18:32:05 2013 (52153FE5)
hcmon.sys                   Thu Feb 27 21:40:30 2014 (530FF71E)
vmnetuserif.sys             Thu Jun 12 19:45:10 2014 (539A3B86)
VMkbd.sys                   Thu Jun 12 20:19:57 2014 (539A43AD)
vmx86.sys                   Thu Jun 12 21:09:34 2014 (539A4F4E)
[/FONT]

http://www.carrona.org/drivers/driver.php?id=ASMMAP.sys
atkwmiacpi.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
AsHIDSwitch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MBI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
PMIC.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
iaioi2ce.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
iaiogpiovirtual.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
iaiogpioe.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
iaiouart.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
rtu86w8.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
TXEI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=DptfDevGen.sys
http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
DptfDevDisplay.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevPower.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
dump_dumpsd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
BcmGnssBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
AsusHID.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=isstrtc.sys
http://www.carrona.org/drivers/driver.php?id=bcmfn2.sys
http://www.carrona.org/drivers/driver.php?id=bcmdhd63.sys
ar0543.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
hm2056.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
camera.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
rtii2sac.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
MpKsl29e0856f.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys

fiddle · Nov 3, 2014

Hello

Here's the thing. I know that the BSOD caused on Oct 15 was due to low RAM, and that was because I was being a bit stupid, trying to use a VM on a 2GB machine - I got what I deserved there. I have not used a VM before or since. Discounting that BSOD fully, and only counting the "IRQL NOT LESS OR EQUAL" BSODs, are you positive that those BSODs were caused by low RAM?

Furthermore, is the asmmap driver anything to worry about and if so, how do I go about removing it? I can't find much info about it online.

fiddle

usasma · Nov 4, 2014

The only guarantee that I can give you is that I'll gladly refund the money that you've paid for a diagnosis from me :0) (just kidding)
A guarantee would cost several thousand dollars of an analyst's time. I don't do it, so you'd have to outsource it from a professional firm that does do that sort of thing.

My analysis was (I presume) done on the reports that you generated after the incident with the VM.
As such, the system still shows a severe shortage of RAM.
The way to test this is to either:
- add more RAM
- stop running as much in memory.

My criteria for bringing up the RAM issue is when I see less than 1000 mB of RAM available in the systeminfo.txt report.
This is not a firm diagnosis, but rather a suspicion that RAM could be involved.
As such, further testing is required to rule it in or out.

A single memory dump is usually not adequate to figure out what's going on with a system. I like to see 4 or 5 memory dumps before I get a really good feel for where the problem is coming from.

Just FYI - here's how I do BSOD analysis':
- first I rule out 3rd party drivers (over 90% of BSOD's are due to this)
- then I rule out hardware (less than 10% of BSOD's are due to this)
- then I look at Windows problems (less than 1% of BSOD's are due to this - as long as Windows Updates are fully up to date).

As some 3rd party drivers will sometimes resemble a hardware problem, I usually try ruling out the 3rd party drivers at the same time that we do things to rule out the hardware. Once we've done as much as we can with the 3rd party drivers - then we presume it's hardware and move on from there. At some point in the discussion, we will address the possibilities of a Windows issues - and will discuss the options for testing it.

Another thing is the type of BSOD's that we see. If we discount everything but the IRQL NOT LESS OR EQUAL - then that shifts the emphasis from hardware to software (as these BSOD's are most frequently caused by drivers and not usually by hardware). Due to this I will sometimes throw in a request to run Driver Verifier in order to help diagnose 3rd party issues and/or rule them out.

As for the ASMMAP driver, I normally don't worry about it - but I don't keep track if Asus has released an update for it.
It's (IMO) an essential driver for Asus systems - so the procedure is to check and see if there's an update (look in the ATK section for the download). As it's in a .cab file, I haven't looked at the date on the file - but the long and short of it is, try and install it. If it doesn't update, then don't worry about it.

Random BSOD once a week

fiddle

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

fiddle

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One