BSODs recurring after a few months with few or none

mjmjm12345 · Nov 1, 2014

Back in May I went through quite a few rounds of troubleshooting here for BSOD's that had been occurring. (Search for my previous threads to see that.) I ran memtest for 8 hours and had no errors, updated a bunch of drivers, etc. Since then I have had almost no issues... until a couple of days ago. Now it seems suddenly I am getting BSOD's very frequently - sometimes multiple times a day. There is no obvious pattern as to what triggers them. Sometimes I am using Eclipse (Java IDE). Sometimes I am reading email on Outlook. Etc. I have attached the zip file with all the dumps from the very latest BSOD. I can attach others if needed. Perhaps someone here will see an issue that I can fix. Thanks!

usasma · Nov 3, 2014

First off, the G750 series has had some issues with video card problems (both with overheating and with failing cards). Stay aware of this while you're troubleshooting.

This device needs to have drivers installed:

Not Available PCI\VEN_8086&DEV_8C3A&SUBSYS_119D1043&REV_04\3&11583659&0&B0 The drivers for this device are not installed.

This is most likely the Intel(R) Management Engine Interface Driver. Please download and install the latest, Win8.1 compatible version available from the Asus website.

Out of 6 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

The next to the last memory dump has Driver Verifier functions in the stack text. Have you been running Driver Verifier? If so, which settings did you use? If not, this could be a clue - the involved drivers seem related to networking.

Bluetooth drivers seem to be from before the release of Win8.1 Some bluetooth devices have problems with Win8 drivers in Win8.1 (BSOD's) - please update them to the latest, Win8.1 compatible version.

As this is most likely a low-level problem, we'll try to fix any potential 3rd party driver problems while we're looking at hardware issues. This way things will go much quicker for you. Once the potential 3rd party issues are addressed, then all that's left is hardware (and Windows).

In the list of drivers below, please look for updates for those highlighted in red. The last I looked there weren't any updates available - so don't be surprised if you don't find any.

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are [DEL]struckout[/DEL] don't have updates available (AFAIK).
DO NOT delete them, just leave them be.

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sat Nov  1 22:04:10.457 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110114-71843-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 0:25:23.201[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]50, {fffff803acd0f7b8, 0, fffff803b4ad5ebd, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff803acd0f7b8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff803b4ad5ebd, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  G750JW.207
  BIOS Release Date             05/23/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 31 16:10:39.412 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\103114-76921-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 5:42:44.155[/B]
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by :[B]afd.sys ( afd+6759f )[/B]
BugCheck [B]A, {ffffcf91701fef98, 2, 0, fffff800a884e0db}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: ffffcf91701fef98, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800a884e0db, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  netsession_win
FAILURE_BUCKET_ID: [B]AV_afd+6759f[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  G750JW.207
  BIOS Release Date             05/23/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 31 10:27:31.127 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\103114-72265-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 18:44:37.873[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+12b0ca )[/B]
BugCheck [B]139, {3, ffffd00022ade6c0, ffffd00022ade618, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd00022ade6c0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd00022ade618, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x139_3_win32k+12b0ca[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  G750JW.207
  BIOS Release Date             05/23/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 25 16:19:34.154 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102514-79031-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]5 days 13:42:45.898[/B]
Probably caused by :[B]memory_corruption ( nt!MiCheckSpecialPoolSlop+8a )[/B]
BugCheck [B]C1, {ffffcf831fc3cdc0, ffffcf831fc3c039, 730238, 32}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C1]SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)[/url]
Arguments: 
Arg1: ffffcf831fc3cdc0, address trying to free
Arg2: ffffcf831fc3c039, address where one bit is corrupted
Arg3: 0000000000730238, (reserved)
Arg4: 0000000000000032, caller is freeing an address where nearby bytes within the same page have a single bit error
BUGCHECK_STR:  0xC1_32
PROCESS_NAME:  nvstreamsvc.ex
FAILURE_BUCKET_ID: [B]0xC1_32_nt!MiCheckSpecialPoolSlop[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  G750JW.207
  BIOS Release Date             05/23/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 20 02:36:26.231 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102014-83375-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 21:56:06.842[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!_report_gsfailure+25 )[/B]
BugCheck [B]F7, {fe4a706d, a4a1c1aaa49d, ffff5b5e3e555b62, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000F7]DRIVER_OVERRAN_STACK_BUFFER (f7)[/url]
Arguments: 
Arg1: 00000000fe4a706d, Actual security check cookie from the stack
Arg2: 0000a4a1c1aaa49d, Expected security check cookie
Arg3: ffff5b5e3e555b62, Complement of the expected security check cookie
Arg4: 0000000000000000, zero
BUGCHECK_STR:  0xF7
DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xF7_MISSING_GSFRAME_nt!_report_gsfailure[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  G750JW.207
  BIOS Release Date             05/23/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 13 10:13:39.196 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101314-72531-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]4 days 3:43:40.953[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiRetireDpcList+acc )[/B]
BugCheck [B]A, {100000000000, 2, 0, fffff8011e851d3c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000100000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8011e851d3c, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!KiRetireDpcList[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  G750JW.207
  BIOS Release Date             05/23/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G750JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sat Nov  1 22:04:10.457 2014 (UTC - 5:00)**************************
[COLOR=RED][B]ASMMAP64.sys         Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
[COLOR=RED][B]atkwmiacpi64.sys     Tue Sep  6 21:44:52 2011 (4E66CC94)[/B][/COLOR]
[COLOR=RED][B]AiCharger.sys        Thu Sep 22 22:04:40 2011 (4E7BE938)[/B][/COLOR]
[DEL]GEARAspiWDM.sys      Thu May  3 15:56:17 2012 (4FA2E2E1)
[/DEL]btwl2cap.sys         Thu Jul 26 11:14:41 2012 (50115EE1)
kbfiltr.sys          Wed Aug  1 23:22:22 2012 (5019F26E)
btwpanfl.sys         Mon Dec 31 16:42:33 2012 (50E206C9)
btwavdt.sys          Thu Apr 18 13:27:13 2013 (51702CF1)
btwaudio.sys         Thu Apr 18 13:29:23 2013 (51702D73)
btwrchid.sys         Thu Apr 18 13:29:40 2013 (51702D84)
plctrl.sys           Wed Jun 19 01:10:47 2013 (51C13D57)
L1C63x64.sys         Tue Jul 16 02:56:31 2013 (51E4EE9F)
ETD.sys              Thu Aug  1 03:39:54 2013 (51FA10CA)
[DEL]dump_iaStorA.sys     Thu Aug  1 21:39:52 2013 (51FB0DE8)
[/DEL]iaStorA.sys          Thu Aug  1 21:39:52 2013 (51FB0DE8)
bcbtums.sys          Wed Aug  7 11:11:22 2013 (5202639A)
[DEL]intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
[/DEL]btwampfl.sys         Fri Aug 30 14:32:26 2013 (5220E53A)
avgfwd6a.sys         Thu Sep 26 03:44:43 2013 (5243E5EB)
AsHIDSwitch64.sys    Mon Oct  7 21:45:17 2013 (525363AD)

[B].....This is the point where Win8.1 was released.....[/B]

RTKVHD64.sys         Tue Nov 19 09:32:08 2013 (528B7668)
bcmwl63a.sys         Wed Feb  5 05:25:42 2014 (52F211A6)
avgrkx64.sys         Tue Jun 17 10:06:04 2014 (53A04B4C)
avgidsha.sys         Tue Jun 17 10:06:20 2014 (53A04B5C)
avgloga.sys          Tue Jun 17 10:06:42 2014 (53A04B72)
avgldx64.sys         Tue Jun 17 10:21:28 2014 (53A04EE8)
avgdiska.sys         Mon Jun 30 06:42:59 2014 (53B13F33)
avgwfpa.sys          Mon Jun 30 06:43:11 2014 (53B13F3F)
usbaapl64.sys        Tue Jul 15 13:30:23 2014 (53C5652F)
nvhda64v.sys         Mon Jul 21 10:17:53 2014 (53CD2111)
avgidsdrivera.sys    Mon Jul 21 15:03:08 2014 (53CD63EC)
avgmfx64.sys         Wed Aug  6 04:49:59 2014 (53E1EC37)
nvvad64v.sys         Thu Sep  4 13:10:48 2014 (54089D18)
[COLOR=RED][B]NvStreamKms.sys      Thu Oct  2 21:39:09 2014 (542DFE3D)[/B][/COLOR]
nvlddmkm.sys         Thu Oct 16 08:31:28 2014 (543FBAA0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 20 02:36:26.231 2014 (UTC - 5:00)**************************
NvStreamKms.sys      Sat Sep  6 00:37:11 2014 (540A8F77)
nvlddmkm.sys         Sat Sep 13 15:59:50 2014 (5414A236)
[/font]

mjmjm12345 · Nov 3, 2014

Thanks for the reply. It will take me a while to go through all that. In the meantime, here is another dump from this morning's BSOD - as another data point. Thanks.

usasma · Nov 4, 2014

We'll hold off on the extra memory dump for now - any that happen after you start the things that I suggested will be most significant.

BSODs recurring after a few months with few or none

mjmjm12345

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

mjmjm12345

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One