Windows 8 and 8.1 Forums


BSOD!! "Driver Power State Failure" while not charging!!:(

  1. #1


    Posts : 8
    windows 8.1

    BSOD!! "Driver Power State Failure" while not charging!!:(


    i Bought a new laptop DELL inspiron 3542 i7 model. I had problems with it like BSOD, slow perfomance and touchpad. I contacted dell and they replaced the Hard drive as well as the touchpad. But i was still getting BSOD whenevr i open the dell touchpad properties. So i uninstalled the driver. Also when i launch Crysis 3 the game freezes at the game launch itself and the touchpad stops working but mouse works and then BSOD. I uninstalled the nvidia geforce 840 m driver completely and installed the beta version but still i am facing the problem!! And the most important thing is that this happens only while i use my laptop on its battery. When i plug in the charger it never happens..i never see bsod while charging. Today i tried something..i was using my laptop with the AC adapter plugged in (charging) and then i suddenly unplugged it and my touchpad froze (while external mouse still working) and i got the error (BSOD) " DRIVER POWER STATE FAILURE". Games like sniper 3, cod: ghosts works fine..but when i launch crysis 3 or GTA 4, i get the error..But when plugged in, all the games works smoothly. Please help me, i have bought this laptop just 21 days before!!
    One more thing: Last time when i reformatted my hard drive(old one) this problem was solved..but with is new hard drive i have formatted it 3 times and installing windows but it didnt help me

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Minidump file is missing. Please upload it.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    windows 8.1


    here it is
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Please check for updates for your GPU and for your wifi, because these are the two most common causes. Also, enable Driver Verifier and wait for your system to crash. When it does, upload the new minidump file.
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    windows 8.1


    how to enable driver verifier
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    windows 8.1


    here it is
      My System SpecsSystem Spec

  7. #7


    Posts : 2,480
    Windows 10 Pro x64


    Like this: Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums
    Did you try updating your drivers as I told you?
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    windows 8.1


    Yaa...i tried from the device manager but it says its already up to date
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    windows 8.1


    update:- removed NVIDIA driver completely using Driver Sweeper..no more BSODs..but when i intalled the latest driver, my laptop crashes again..now what!!
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    Install the previous driver.
      My System SpecsSystem Spec

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BSOD!! "Driver Power State Failure" while not charging!!:(
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