Windows 8 and 8.1 Forums


Computer reboots without warning during Games mostly.

  1. #1


    Posts : 1
    Windows 8

    Computer reboots without warning during Games mostly.


    I am getting a reboot every so often, mostly while playing any video game. I have had a few BSODs recently also. One mentioned Memory Management. Any help would be appreciated.

    Thanks,

    Luke

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your UEFI/BIOS dates from 2009. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the UEFI/BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one) - that is much more forgiving than the traditional (floppy drive) flash method.

    Please uninstall MalwareBytes. The Pro version is running and likely conflicting with your other antivirus.

    Please get all available, Win8.1 compatible updates from the Alienware website.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Tnere's a possibility that this system is not compatible w/Win8.1 We will continue to attempt to fix things, but at some point it'll be your decision to stop. At that point the options to achieve stability would be limited to a downgrade to Win7 or earlier.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Oct 26 21:47:30.581 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102614-8312-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 7:16:55.271
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :memory_corruption ( ONE_BIT )
    BugCheck 1A, {41792, fffff680000c9e08, 800000000, 0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
        the PTE. Parameters 3/4 contain the low/high parts of the PTE.
    Arg2: fffff680000c9e08
    Arg3: 0000000800000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x1a_41792
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
    CPUID:        "Intel(R) Core(TM) i7 CPU         975  @ 3.33GHz"
    MaxSpeed:     3330
    CurrentSpeed: 3342
      BIOS Version                  A10
      BIOS Release Date             10/22/2009
      Manufacturer                  Alienware
      Product Name                  Area 51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 25 19:43:36.665 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102514-9484-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:4 days 22:37:14.355
    Probably caused by :dxgkrnl.sys ( dxgkrnl!DXGCONTEXT::SubmitPresent+8c8 )
    BugCheck 3B, {c0000005, fffff801a2cbfe08, ffffd00023c79090, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801a2cbfe08, Address of the instruction which caused the bugcheck
    Arg3: ffffd00023c79090, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_dxgkrnl!DXGCONTEXT::SubmitPresent
    CPUID:        "Intel(R) Core(TM) i7 CPU         975  @ 3.33GHz"
    MaxSpeed:     3330
    CurrentSpeed: 3342
      BIOS Version                  A10
      BIOS Release Date             10/22/2009
      Manufacturer                  Alienware
      Product Name                  Area 51
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Oct 26 21:47:30.581 2014 (UTC - 4:00)**************************
    SiWinAcc.sys                Thu Jun 14 20:02:02 2007 (4671D6FA)
    SiRemFil.sys                Wed Jun 20 15:42:10 2007 (46798312)
    SI3132.sys                  Wed Oct  3 14:39:29 2007 (4703E1E1)
    bdfwfpf.sys                 Wed Oct 17 08:12:10 2012 (507EA09A)
    avchv.sys                   Wed Oct 31 13:05:22 2012 (50915A52)
    k57nd60a.sys                Tue Jan 29 19:48:55 2013 (51086DF7)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    gzflt.sys                   Fri Aug 23 06:48:49 2013 (52173E11)
    bdfndisf6.sys               Wed Nov 13 08:35:12 2013 (52838010)
    avc3.sys                    Thu May  8 09:42:51 2014 (536B89DB)
    trufos.sys                  Fri May 30 02:52:56 2014 (53882AC8)
    mwac.sys                    Tue Jun 17 22:07:00 2014 (53A0F444)
    AMDACPKSL.SYS               Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys                Sat Jun 21 22:32:00 2014 (53A64020)
    mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
    atikmpag.sys                Mon Sep 15 17:59:06 2014 (5417612A)
    amdacpksd.sys               Mon Sep 15 18:09:15 2014 (5417638B)
    atikmdag.sys                Mon Sep 15 18:21:08 2014 (54176654)
    MBAMSwissArmy.sys           Fri Sep 19 18:14:07 2014 (541CAAAF)
    
    http://www.carrona.org/drivers/driver.php?id=SiWinAcc.sys
    http://www.carrona.org/drivers/driver.php?id=SiRemFil.sys
    http://www.carrona.org/drivers/driver.php?id=SI3132.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=avchv.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=mwac.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
      My System SpecsSystem Spec

Computer reboots without warning during Games mostly.
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