Windows 8 and 8.1 Forums

windows crashes need help

  1. #1

    Posts : 8
    windows 8.1

    Bsod need help

    Hello everyone,

    A half year ago I bought an acer aspire v3-772g. Recently I'm having trouble and crashes on Windows, here some of the problems I have :

    Driver_irql_not_less_equal(dxgmms 1st.sys)

    I hope there is someone who can help me solve these problems. Any solution is welcome.

    Last edited by sander2304; 27 Oct 2014 at 15:19. Reason: Better title

      My System SpecsSystem Spec

  2. #2

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    I suspect that your graphics driver is at fault. Uninstall it in Device Manager and download the most recent version from the manufacturers website.
      My System SpecsSystem Spec

  3. #3

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):
    Eight Forums: Blue Screen of Death (BSOD) Posting Instructions

    While waiting for a reply, please start with these free hardware diagnostics: Hardware Diagnostics
      My System SpecsSystem Spec

windows crashes need help
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