Windows 8 and 8.1 Forums


DPC Watchdog Violation BSOD Caused By Driver: ntoskrnl.exe

  1. #11


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Just FYI - some BSOD's are easy to fix, some are hard. This appears to be one of the hard one's. Please be patient - it sometimes takes up to 6 pages of posts before we finish a topic.

    Freeze ups and black screen errors are common problems with systems that suffer from BSOD's. If they remain after we fix the BSOD's, then we'll work on them.

    The Event viewer logs only have events from 8 Dec
    Of those events your problems seem to be with: License activation, your Intel Ethernet drivers, and RA2\gamemd.exe.

    This memory dump blames the SATA controller drivers from AS Media.
    asstor64.sys Thu Mar 13 23:38:20 2014 (532279AC)
    Asmedia ASM-106x Sata 6G controller
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys
    As this is also a STOP 0x133 error, I have to wonder if there are other drivers that are actually causing the crash.
    Please run Driver Verifier according to these instructions: Driver Verifier Settings
    Please also update the drivers for the Asmedia SATA Controller Driver V2.0.8.1 for Windows 7/8/8.1 32bit & 64bit.(WHQL) from the Asus website (they're in the SATA section on the downloads page for Win8.1).

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    evsbc.sys Mon May 19 09:01:30 2008 (48317A2A)
    Virtual Serial Bus Enumerator (Eltima Software)
    http://www.carrona.org/drivers/driver.php?id=evsbc.sys

    AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
    ASUS hardware monitoring software related
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

    ftser2k.sys Fri Mar 18 09:46:04 2011 (4D83621C)
    FTDI USB to Serial adaptor
    http://www.carrona.org/drivers/driver.php?id=ftser2k.sys

    ftdibus.sys Fri Mar 18 09:46:18 2011 (4D83622A)
    FTDI USB to Serial adaptor
    http://www.carrona.org/drivers/driver.php?id=ftdibus.sys




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Dec  8 07:35:59.109 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120814-8515-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17415.amd64fre.winblue_r4.141028-1500
    System Uptime:0 days 23:12:17.813
    *** WARNING: Unable to verify timestamp for asstor64.sys
    *** ERROR: Module load completed but symbols could not be loaded for asstor64.sys
    Probably caused by :asstor64.sys ( asstor64+54e3 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_ISR_asstor64+54e3
    CPUID:        "Intel(R) Pentium(R) CPU G3220 @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: 3000
      BIOS Version                  2012
      BIOS Release Date             10/01/2014
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Dec  8 07:35:59.109 2014 (UTC - 5:00)**************************
    evsbc.sys            Mon May 19 09:01:30 2008 (48317A2A)
    AsUpIO.sys           Mon Aug  2 22:47:59 2010 (4C57835F)
    ftser2k.sys          Fri Mar 18 09:46:04 2011 (4D83621C)
    ftdibus.sys          Fri Mar 18 09:46:18 2011 (4D83622A)
    CORK50.sys           Fri Aug 10 05:44:30 2012 (5024D7FE)
    AsIO.sys             Wed Aug 22 05:54:47 2012 (5034AC67)
    CORM40.sys           Mon Mar 11 02:56:54 2013 (513D8036)
    rtl8192se.sys        Wed Mar 27 11:13:24 2013 (51530C94)
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    Sunstreaker.sys      Tue Dec 17 00:40:43 2013 (52AFE3DB)
    asmtxhci.sys         Thu Jan  9 04:16:37 2014 (52CE68F5)
    asmthub3.sys         Thu Jan  9 04:16:42 2014 (52CE68FA)
    TeeDriverx64.sys     Thu Mar 13 14:21:52 2014 (5321F740)
    asstor64.sys         Thu Mar 13 23:38:20 2014 (532279AC)
    e1d64x64.sys         Fri Mar 14 14:10:25 2014 (53234611)
    tap0901.sys          Tue Apr  8 09:33:45 2014 (5343FAB9)
    ptun0901.sys         Thu Apr 24 14:44:45 2014 (53595B9D)
    iaStorA.sys          Fri May  2 19:06:56 2014 (53642510)
    dump_iaStorA.sys     Fri May  2 19:06:56 2014 (53642510)
    nvhda64v.sys         Mon Jul 21 10:17:53 2014 (53CD2111)
    RTKVHD64.sys         Thu Aug 21 06:12:44 2014 (53F5C61C)
    nvvad64v.sys         Thu Sep 25 11:39:23 2014 (5424372B)
    NvStreamKms.sys      Fri Oct 31 19:04:56 2014 (54541598)
    nvlddmkm.sys         Wed Nov 12 15:51:31 2014 (5463C853)
    
    http://www.carrona.org/drivers/driver.php?id=evsbc.sys
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=ftser2k.sys
    http://www.carrona.org/drivers/driver.php?id=ftdibus.sys
    CORK50.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=CORM40.sys
    http://www.carrona.org/drivers/driver.php?id=rtl8192se.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    Sunstreaker.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    ptun0901.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

      My System SpecsSystem Spec

  2. #12


    United Kingdom
    Posts : 22
    Windows 8.1 Pro


    Hello,
    Thank you, I understand that this may take a while to fix but I really want to get it fixed! I've been stressing over it for a few months now; lost work etc etc.

    Anyway, I updated/repaired the AsMedia SATA driver. However I couldn't find the relevant driver for AsUpIO.sys on the ASUS website. Finally the Serial emulator/adapter driver is already up to date, (used to program micro-controllers) however I'll uninstall it to be on the safe side.

    Lastly while I was playing CSGO today I froze...again... I had a look at the event viewer and there were no obvious causes.
    I'll run the driver verifier tests SOON!
    Attachment 55111
      My System SpecsSystem Spec

  3. #13


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If you really want to fix it fast, the quickest way is to do a clean install of Windows.
    While that will wipe out all of your data, it'll setup Windows the way it was meant to be setup - without any additional software that may cause problems. Here's a link on how to do a clean install: Canned Speeches

    Should the BSOD's continue after that, then it's most likely a hardware problem.
    To diagnose that, you first run these free diagnostics: Hardware Diagnostics
    If the problem isn't discovered there, then you can proceed with a hardware stripdown (instructions here: Hardware Stripdown Troubleshooting )

    Don't worry about the AsUpIO.sys driver for now. I have you check in case Asus has updated it recently - but it hasn't been updated by Asus in a long time.

    ACPI errors in the event log suggest checking for an updated BIOS.

    Several errors when attempting to read the local HOSTS file. I see other access issues (such as Windows Update being restricted from getting drivers by local policy). Have you tweaked the local policy/permission settings?

    I've gotta wonder about the integrity of the OS. There's a lot strange errors that shouldn't be there (such as dll issues with ReadyBoost).

    I'll wait and see what happens with Driver Verifier.......
      My System SpecsSystem Spec

  4. #14


    United Kingdom
    Posts : 22
    Windows 8.1 Pro


    The BIOS is up to date (Version 2012).

    Also when I used Display Driver Uninstaller to re/uninstall the GPU drivers there is an option to disallow windows to download GPU drivers

    EDIT:
    I5 4690K should come tomorrow!
      My System SpecsSystem Spec

  5. #15


    United Kingdom
    Posts : 22
    Windows 8.1 Pro


    Quote Originally Posted by usasma View Post
    If you really want to fix it fast, the quickest way is to do a clean install of Windows.
    While that will wipe out all of your data, it'll setup Windows the way it was meant to be setup - without any additional software that may cause problems. Here's a link on how to do a clean install: Canned Speeches

    Should the BSOD's continue after that, then it's most likely a hardware problem.
    To diagnose that, you first run these free diagnostics: Hardware Diagnostics
    If the problem isn't discovered there, then you can proceed with a hardware stripdown (instructions here: Hardware Stripdown Troubleshooting )

    Don't worry about the AsUpIO.sys driver for now. I have you check in case Asus has updated it recently - but it hasn't been updated by Asus in a long time.

    ACPI errors in the event log suggest checking for an updated BIOS.

    Several errors when attempting to read the local HOSTS file. I see other access issues (such as Windows Update being restricted from getting drivers by local policy). Have you tweaked the local policy/permission settings?

    I've gotta wonder about the integrity of the OS. There's a lot strange errors that shouldn't be there (such as dll issues with ReadyBoost).

    I'll wait and see what happens with Driver Verifier.......
    Welp....... I5 4690K installed and still freezing, although not as common...
      My System SpecsSystem Spec

  6. #16


    Posts : 5,139
    Win8.1Pro - Finally!!!


    OK, let's start over with a new set of reports.
    Also, please try this after a few freezes:
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

  7. #17


    United Kingdom
    Posts : 22
    Windows 8.1 Pro


    Quote Originally Posted by usasma View Post
    OK, let's start over with a new set of reports.
    Also, please try this after a few freezes:
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
    Hope you had a good Christmas,

    It was going good for a week now! And finally a froze. When it froze I unplugged monitor and plugged it in again; there was no single after that...

    A couple of months ago I requested a RMA from the company that I bought the GPU from. One of the questions were "what causes the issue? Programs/events etc etc". Well I can't really tell them what causes the freeze as I was simply browsing reddit (with no videos/games in the background). I had a look at the event viewer after and there was nothing unusual; just like the ones I sent last time...
      My System SpecsSystem Spec

  8. #18


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The Admin.evtx file is sort of a summary - we use it for helping to look for patterns.

    The other reports gather the Application and System event logs (in addition to other reports). They have more information, but are more difficult to find patterns in. But, at times, it's necessary to look at them in that degree of detail.
      My System SpecsSystem Spec

  9. #19


    United Kingdom
    Posts : 22
    Windows 8.1 Pro


    Quote Originally Posted by usasma View Post
    The Admin.evtx file is sort of a summary - we use it for helping to look for patterns.

    The other reports gather the Application and System event logs (in addition to other reports). They have more information, but are more difficult to find patterns in. But, at times, it's necessary to look at them in that degree of detail.
    https://drive.google.com/file/d/0B5V...ew?usp=sharing

    Driver verifier results soon, very busy atm
      My System SpecsSystem Spec

  10. #20


    United Kingdom
    Posts : 22
    Windows 8.1 Pro


    Quote Originally Posted by usasma View Post
    The Admin.evtx file is sort of a summary - we use it for helping to look for patterns.

    The other reports gather the Application and System event logs (in addition to other reports). They have more information, but are more difficult to find patterns in. But, at times, it's necessary to look at them in that degree of detail.
    Driver verifier:
    BSOD shortly after loading into Windows,

    https://drive.google.com/file/d/0B5V...ew?usp=sharing

    EDIT: I'm ready to do the clean install, found my disc the other day,
      My System SpecsSystem Spec

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DPC Watchdog Violation BSOD Caused By Driver: ntoskrnl.exe
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