Windows 8 and 8.1 Forums

BSOD while playing games

  1. #1

    BSOD while playing games


    I have experienced BSOD while trying to play games like titanfall and CoH 2, the game keeps crashing and tells me there is not enough memory, Google chrome will also crash with the game sometimes.

    Attachment 52993

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You have a Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter:
    I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

    Please uninstall the Western Digital software. It's driver (wdcsam64.sys) dates from 2008 and is a known cause of BSOD's in some Windows systems.

    Please uninstall the Virtual Remote Video driver (vrvd5.sys) from RSupport. It dates from 2009 and is likely not compatible with Win8.1

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    The drivers that are struckout don't have updates available (AFAIK).
    DO NOT delete them, just leave them be.

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Oct 25 09:22:05.689 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102514-4343-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:25:05.359
    *** ERROR: Module load completed but symbols could not be loaded for cdd.dll
    Probably caused by :cdd.dll ( cdd+9c20 )
    BugCheck 3B, {c0000005, fffff8014b108ade, ffffd0002123cb10, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8014b108ade, Address of the instruction which caused the bugcheck
    Arg3: ffffd0002123cb10, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  WerFault.exe
    FAILURE_BUCKET_ID: 0x3B_cdd+9c20
    CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3410
      BIOS Version                  1402
      BIOS Release Date             03/21/2014
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 23 21:35:09.551 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102414-5609-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 10:35:46.221
    *** ERROR: Module load completed but symbols could not be loaded for cdd.dll
    Probably caused by :cdd.dll ( cdd+8bdb )
    BugCheck 50, {fffff90140124b08, 0, fffff960008fbbdb, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff90140124b08, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff960008fbbdb, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  RelicCoH2.exe
    FAILURE_BUCKET_ID: AV_cdd+8bdb
    CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3410
      BIOS Version                  1402
      BIOS Release Date             03/21/2014
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct  3 21:55:54.078 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100414-4250-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 1:37:21.747
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000d0e4b028, be000000, 800400}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000d0e4b028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE
    CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3410
      BIOS Version                  1402
      BIOS Release Date             03/21/2014
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Oct 25 09:22:05.689 2014 (UTC - 4:00)**************************
    wdcsam64.sys         Wed Apr 16 04:39:08 2008 (4805BB2C)
    vrvd5.sys            Mon Sep  7 14:41:24 2009 (4AA553D4)
    GEARAspiWDM.sys      Thu May  3 15:56:17 2012 (4FA2E2E1)
    HECIx64.sys          Mon Jul  2 18:14:58 2012 (4FF21D62)
    lvbflt64.sys         Mon Oct 22 22:10:38 2012 (5085FC9E)
    lvrs64.sys           Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64.sys          Mon Oct 22 22:12:08 2012 (5085FCF8)
    Rt630x64.sys         Fri May 10 05:59:08 2013 (518CC4EC)
    rtwlanu.sys          Wed Jul 10 10:48:31 2013 (51DD743F)
    eamonm.sys           Thu Aug 15 10:53:50 2013 (520CEB7E)
    ehdrv.sys            Thu Aug 15 10:54:11 2013 (520CEB93)
    epfwwfpr.sys         Thu Aug 15 10:55:17 2013 (520CEBD5)
    edevmon.sys          Mon Aug 19 09:00:54 2013 (52121706)
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys    Thu Aug 22 07:40:39 2013 (5215F8B7)
    
    
    
    idmwfp.sys           Sun Jun  8 18:40:54 2014 (5394E676)
    nvhda64v.sys         Mon Jul 21 10:17:53 2014 (53CD2111)
    nvvad64v.sys         Thu Sep  4 13:10:48 2014 (54089D18)
    NvStreamKms.sys      Thu Oct  2 21:39:09 2014 (542DFE3D)
    nvlddmkm.sys         Thu Oct 16 08:31:28 2014 (543FBAA0)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 23 21:35:09.551 2014 (UTC - 4:00)**************************
    nvhda64v.sys         Thu Nov 28 08:38:09 2013 (52974741)
    nvvad64v.sys         Fri Mar 28 09:32:06 2014 (533579D6)
    nvlddmkm.sys         Wed Jul  2 13:42:02 2014 (53B4446A)
    NvStreamKms.sys      Fri Jul 25 07:35:56 2014 (53D2411C)
    
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    vrvd5.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
    http://www.carrona.org/drivers/driver.php?id=edevmon.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
      My System SpecsSystem Spec

  3. #3


    Thanks alot for rethe reply but can u guide me on how to uninstall the western digital software?
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Go to the Start Screen and type in Control Panel - double click on that
    Open up Programs and Features, down towards the bottom of the list should be the Western Digital entry.
    Right click on it and select "Uninstall"

    On the off chance that the driver remains, open up Device Manager and search through it for any Western Digital entries.
    When you find them, right click on them and select "Uninstall"
    If there is a checkbox to remove the driver files, select it first, then click on OK to remove the drivers


    The other driver in red is a Virtual Remote Video Driver from RSupport. It is outdated and needs to be removed also.
    If you need the functionality that the driver offers, then you'll have to find an updated driver that is compatible w/Win8/8.1

    Here's a link to more info on the driver: http://www.rsupport.com/upload/downl...D5.0-en-US.pdf
      My System SpecsSystem Spec

  5. #5


    Thanks alot!
      My System SpecsSystem Spec

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