Windows 8 and 8.1 Forums


BSOD When Running SFC Utility

  1. #1


    Canada
    Posts : 21
    Windows 8.1

    BSOD When Running SFC Utility


    Having some issues updating computer. It is a Toshiba Satellite P70. Got the BSOD when I ran sfc /scannow.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Do your still need help with this problem?
    I will be notified if you reply to this topic and will respond within 48 hours.
      My System SpecsSystem Spec

  3. #3


    Canada
    Posts : 21
    Windows 8.1

    BSOD


    No worries... yes I still need help with this problem...

    R.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 53 Windows Updates installed. Most systems have 170 to 190 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

    Also, make sure that you get ALL available updates through the Toshiba Service Station application.

    Out of 7 memory dumps there were 6 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    Please start with these free hardware diagnostics - they are located here: Hardware Diagnostics
    Let us know the results and we'll move on from there.


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Oct 21 15:55:18.712 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102114-16609-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:04:46.488
    *** WARNING: Unable to verify timestamp for RtsP2Stor.sys
    *** ERROR: Module load completed but symbols could not be loaded for RtsP2Stor.sys
    Probably caused by :RtsP2Stor.sys ( RtsP2Stor+3e054 )
    BugCheck 50, {fffff88003fd0ffe, 0, fffff880063cd054, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff88003fd0ffe, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff880063cd054, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_RtsP2Stor+3e054
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  1.50
      BIOS Release Date             04/18/2014
      Manufacturer                  TOSHIBA
      Product Name                  Satellite P70-A
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct 21 15:50:08.812 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102114-13843-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:01:09.590
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff880031a29c0, fffff880031a2918, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff880031a29c0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff880031a2918, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  1.50
      BIOS Release Date             04/18/2014
      Manufacturer                  TOSHIBA
      Product Name                  Satellite P70-A
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct 21 10:41:23.769 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102114-13750-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 19:19:16.546
    *** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
    *** WARNING: Unable to verify timestamp for THAccel.sys
    *** ERROR: Module load completed but symbols could not be loaded for THAccel.sys
    Probably caused by :THAccel.sys ( THAccel+b901 )
    BugCheck 10D, {7, 57ff2900478, fffffa800d6ffb80, fffffa800f3abe40}
    BugCheck Info: WDF_VIOLATION (10d)
    Arguments: 
    Arg1: 0000000000000007, A driver attempted to delete a framework object incorrectly
        by calling WdfObjectDereference to delete a handle instead
        of calling WdfObjectDelete.
    Arg2: 0000057ff2900478, Reserved.
    Arg3: fffffa800d6ffb80, Reserved.
    Arg4: fffffa800f3abe40, Reserved.
    BUGCHECK_STR:  0x10D_7
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x10D_7_THAccel+b901
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  1.50
      BIOS Release Date             04/18/2014
      Manufacturer                  TOSHIBA
      Product Name                  Satellite P70-A
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct 20 15:21:20.143 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102014-16281-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:23:48.926
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :dxgmms1.sys ( dxgmms1!VIDMM_PROCESS::~VIDMM_PROCESS+66 )
    BugCheck 139, {3, fffff8801ac22610, fffff8801ac22568, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8801ac22610, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8801ac22568, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: 0x139_3_dxgmms1!VIDMM_PROCESS::_VIDMM_PROCESS
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  1.50
      BIOS Release Date             04/18/2014
      Manufacturer                  TOSHIBA
      Product Name                  Satellite P70-A
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 17 17:50:57.008 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101714-15703-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:20:01.798
    Probably caused by :dxgmms1.sys ( dxgmms1!VidSchiWaitForSchedulerEvents+1d3 )
    BugCheck 1000007E, {ffffffffc0000005, fffff801ca6a7090, fffff8800797a658, fffff88007979e90}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801ca6a7090, The address that the exception occurred at
    Arg3: fffff8800797a658, Exception Record Address
    Arg4: fffff88007979e90, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
    FAILURE_BUCKET_ID: AV_dxgmms1!VidSchiWaitForSchedulerEvents
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  1.50
      BIOS Release Date             04/18/2014
      Manufacturer                  TOSHIBA
      Product Name                  Satellite P70-A
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 17 17:30:20.935 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101714-24046-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:06:11.721
    Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
    BugCheck 7F, {8, fffff80256a47e70, 1, fffff802576b6d65}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff80256a47e70
    Arg3: 0000000000000001
    Arg4: fffff802576b6d65
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  1.50
      BIOS Release Date             04/18/2014
      Manufacturer                  TOSHIBA
      Product Name                  Satellite P70-A
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 17 17:23:26.019 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101714-19593-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:29:05.807
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13cdc )
    BugCheck 133, {1, 780, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000780, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  1.50
      BIOS Release Date             04/18/2014
      Manufacturer                  TOSHIBA
      Product Name                  Satellite P70-A
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Oct 21 15:55:18.712 2014 (UTC - 4:00)**************************
    tos_sps64.sys               Sun Jun 17 21:21:30 2012 (4FDE829A)
    Thpevm.SYS                  Thu Jun 21 17:32:18 2012 (4FE392E2)
    TVALZFL.sys                 Sat Jul 21 18:29:07 2012 (500B2D33)
    TVALZ_O.SYS                 Wed Jul 25 19:23:25 2012 (50107FED)
    tdcmdpst.sys                Wed Jul 25 19:41:48 2012 (5010843C)
    QIOMem.sys                  Thu Jul 26 22:39:59 2012 (5011FF7F)
    Thotkey.sys                 Tue Jul 31 15:22:26 2012 (50183072)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    L1C63x64.sys                Fri Dec 14 03:24:04 2012 (50CAE224)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    btfilter.sys                Wed Feb 20 01:19:41 2013 (51246AFD)
    thpdrv.sys                  Mon Feb 25 12:45:51 2013 (512BA34F)
    CHDRT64.sys                 Wed Feb 27 00:58:56 2013 (512DA0A0)
    dump_iaStorA.sys            Mon Mar  4 14:34:05 2013 (5134F72D)
    iaStorA.sys                 Mon Mar  4 14:34:05 2013 (5134F72D)
    nvlddmkm.sys                Thu Mar  7 04:01:05 2013 (51385751)
    nvpciflt.sys                Thu Mar  7 04:01:32 2013 (5138576C)
    THAccel.sys                 Mon Mar 25 06:01:11 2013 (51502067)
    SynTP.sys                   Fri Apr  5 00:35:02 2013 (515E5476)
    Smb_driver_Intel.sys        Fri Apr  5 00:36:59 2013 (515E54EB)
    igdkmd64.sys                Tue May  7 20:15:19 2013 (51899917)
    RtsP2Stor.sys               Thu Jul  4 22:59:40 2013 (51D6369C)
    athw8x.sys                  Wed Sep 25 05:42:56 2013 (5242B020)
    tosrfec.sys                 Wed Oct 30 23:20:55 2013 (5271CC97)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 17 17:50:57.008 2014 (UTC - 4:00)**************************
    RtsP2Stor.sys               Wed Jan 23 03:26:31 2013 (50FF9EB7)
    igdkmd64.sys                Thu Apr 11 18:21:00 2013 (5167374C)
    athw8x.sys                  Tue Apr 16 06:55:39 2013 (516D2E2B)
    
    http://www.carrona.org/drivers/driver.php?id=tos_sps64.sys
    http://www.carrona.org/drivers/driver.php?id=Thpevm.SYS
    http://www.carrona.org/drivers/driver.php?id=TVALZFL.sys
    http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS
    http://www.carrona.org/drivers/driver.php?id=tdcmdpst.sys
    http://www.carrona.org/drivers/driver.php?id=QIOMem.sys
    http://www.carrona.org/drivers/driver.php?id=Thotkey.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=thpdrv.sys
    http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=THAccel.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsP2Stor.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=tosrfec.sys
    http://www.carrona.org/drivers/driver.php?id=RtsP2Stor.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
      My System SpecsSystem Spec

  5. #5


    Canada
    Posts : 21
    Windows 8.1


    It is during the windows updates that the BSOD are appearing. But I will work on getting them done. I have run diagnostics on the computers memory and such and no errors showed up. I will run the one you have provided and let you know the results. Thanks!
      My System SpecsSystem Spec

  6. #6


    Canada
    Posts : 21
    Windows 8.1


    Memory test and hard drive test were done. No errors reported.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    What about the rest of the tests? The 2 video tests, the Prime95 test, and the CPU test?

    Have you gotten more of the Windows Updates? You might post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with the Windows Updates issues.

    Do you have all of the Toshiba updates?
      My System SpecsSystem Spec

BSOD When Running SFC Utility
Related Threads
Solved BSOD when running games in BSOD Crashes and Debugging
I'm creating this topic to request the evaluation of crash dump. It usually happens after 15 or 30 minutes playing without problem and not in all games Note: My computer is new, about 1 month. I am Brazilian and I used google translator to translate some of the files generated by sf...
Zip with my dump files from the past week has been attached. How the BSOD came about: PSU failed, took Motherboard and RAM with it. Bought a new Motherboard, used an old PSU and old RAM (about 1 year old) Installed my new equipment Installed Windows 8.1 BSOD
BSOD when running OpenVPN on Windows 8.1 in BSOD Crashes and Debugging
Hi all, It was suggested that I post this here. I've been having a big problem in that my computer kept crashing with a BSOD, usually related to ndis.sys. I tried removing all the drivers and reinstalling with the latest. Same problem. My PC manufacturer sent me a replacement network...
I keep running into BSOD's when using a vm, I'm running the vm using 2 of my 8 cores with 4/16 gb of ram and I get different bsods, WHEA_UNCORRECTABLE_ERROR and others. They only stared happening after updating to the newest version of Corsair Link (Issues between windows 8.1 and their drivers)
very rare BSOD when no programs were running. in BSOD Crashes and Debugging
I get a very rare BSOD, even when no programs are running. It occurs like once in a month. The attached is the minidump file in winzip. Thanks. windows 8.1 intel 4900 nvidia 770m
BSOD on startup, system running. in BSOD Crashes and Debugging
Please help, I'm ready to throw my laptop out the window.:mad: When I turn on my laptop the system loads but there is a black screen. I have tried hard reboots ets, removing the battery, different kinds of combinations of keys whilst restarting, installing BIOs, accessing the F2 menu. I have got...
BSOD while running idle in BSOD Crashes and Debugging
So I have had the computer on at night doing some stuff. About some time into it, the computer bsods (I only notice it in the morning) I had a similar bsod problem earlier his year and it solved by unninstalling daemon tools which was conflicting, but now BSOD is back and I dont know why Any...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook