Solved BSOD When Running SFC Utility

RobMac · Oct 21, 2014

Having some issues updating computer. It is a Toshiba Satellite P70. Got the BSOD when I ran sfc /scannow.

usasma · Oct 26, 2014

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Do your still need help with this problem?
I will be notified if you reply to this topic and will respond within 48 hours.

RobMac · Oct 26, 2014

BSOD

No worries... yes I still need help with this problem...

R.

usasma · Oct 27, 2014

Only 53 Windows Updates installed. Most systems have 170 to 190 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

Also, make sure that you get ALL available updates through the Toshiba Service Station application.

Out of 7 memory dumps there were 6 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Please start with these free hardware diagnostics - they are located here: Hardware Diagnostics
Let us know the results and we'll move on from there.

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Tue Oct 21 15:55:18.712 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102114-16609-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:04:46.488[/B]
*** WARNING: Unable to verify timestamp for RtsP2Stor.sys
*** ERROR: Module load completed but symbols could not be loaded for RtsP2Stor.sys
Probably caused by :[B]RtsP2Stor.sys ( RtsP2Stor+3e054 )[/B]
BugCheck [B]50, {fffff88003fd0ffe, 0, fffff880063cd054, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff88003fd0ffe, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff880063cd054, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_RtsP2Stor+3e054[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  1.50
  BIOS Release Date             04/18/2014
  Manufacturer                  TOSHIBA
  Product Name                  Satellite P70-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 21 15:50:08.812 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102114-13843-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:01:09.590[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )[/B]
BugCheck [B]139, {3, fffff880031a29c0, fffff880031a2918, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff880031a29c0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff880031a2918, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_nt!KiFastFailDispatch[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  1.50
  BIOS Release Date             04/18/2014
  Manufacturer                  TOSHIBA
  Product Name                  Satellite P70-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 21 10:41:23.769 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102114-13750-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 19:19:16.546[/B]
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** WARNING: Unable to verify timestamp for THAccel.sys
*** ERROR: Module load completed but symbols could not be loaded for THAccel.sys
Probably caused by :[B]THAccel.sys ( THAccel+b901 )[/B]
BugCheck [B]10D, {7, 57ff2900478, fffffa800d6ffb80, fffffa800f3abe40}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000010D]WDF_VIOLATION (10d)[/url]
Arguments: 
Arg1: 0000000000000007, A driver attempted to delete a framework object incorrectly
    by calling WdfObjectDereference to delete a handle instead
    of calling WdfObjectDelete.
Arg2: 0000057ff2900478, Reserved.
Arg3: fffffa800d6ffb80, Reserved.
Arg4: fffffa800f3abe40, Reserved.
BUGCHECK_STR:  0x10D_7
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x10D_7_THAccel+b901[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  1.50
  BIOS Release Date             04/18/2014
  Manufacturer                  TOSHIBA
  Product Name                  Satellite P70-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 20 15:21:20.143 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102014-16281-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:23:48.926[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_PROCESS::~VIDMM_PROCESS+66 )[/B]
BugCheck [B]139, {3, fffff8801ac22610, fffff8801ac22568, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff8801ac22610, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff8801ac22568, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x139_3_dxgmms1!VIDMM_PROCESS::_VIDMM_PROCESS[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  1.50
  BIOS Release Date             04/18/2014
  Manufacturer                  TOSHIBA
  Product Name                  Satellite P70-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 17 17:50:57.008 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101714-15703-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:20:01.798[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VidSchiWaitForSchedulerEvents+1d3 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff801ca6a7090, fffff8800797a658, fffff88007979e90}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff801ca6a7090, The address that the exception occurred at
Arg3: fffff8800797a658, Exception Record Address
Arg4: fffff88007979e90, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
FAILURE_BUCKET_ID: [B]AV_dxgmms1!VidSchiWaitForSchedulerEvents[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  1.50
  BIOS Release Date             04/18/2014
  Manufacturer                  TOSHIBA
  Product Name                  Satellite P70-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 17 17:30:20.935 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101714-24046-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:06:11.721[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )[/B]
BugCheck [B]7F, {8, fffff80256a47e70, 1, fffff802576b6d65}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: fffff80256a47e70
Arg3: 0000000000000001
Arg4: fffff802576b6d65
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x7f_8_nt!KiDoubleFaultAbort[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  1.50
  BIOS Release Date             04/18/2014
  Manufacturer                  TOSHIBA
  Product Name                  Satellite P70-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 17 17:23:26.019 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101714-19593-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:29:05.807[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13cdc )[/B]
BugCheck [B]133, {1, 780, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000000780, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  1.50
  BIOS Release Date             04/18/2014
  Manufacturer                  TOSHIBA
  Product Name                  Satellite P70-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Tue Oct 21 15:55:18.712 2014 (UTC - 4:00)**************************
tos_sps64.sys               Sun Jun 17 21:21:30 2012 (4FDE829A)
Thpevm.SYS                  Thu Jun 21 17:32:18 2012 (4FE392E2)
TVALZFL.sys                 Sat Jul 21 18:29:07 2012 (500B2D33)
TVALZ_O.SYS                 Wed Jul 25 19:23:25 2012 (50107FED)
tdcmdpst.sys                Wed Jul 25 19:41:48 2012 (5010843C)
QIOMem.sys                  Thu Jul 26 22:39:59 2012 (5011FF7F)
Thotkey.sys                 Tue Jul 31 15:22:26 2012 (50183072)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
L1C63x64.sys                Fri Dec 14 03:24:04 2012 (50CAE224)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
btfilter.sys                Wed Feb 20 01:19:41 2013 (51246AFD)
thpdrv.sys                  Mon Feb 25 12:45:51 2013 (512BA34F)
CHDRT64.sys                 Wed Feb 27 00:58:56 2013 (512DA0A0)
dump_iaStorA.sys            Mon Mar  4 14:34:05 2013 (5134F72D)
iaStorA.sys                 Mon Mar  4 14:34:05 2013 (5134F72D)
nvlddmkm.sys                Thu Mar  7 04:01:05 2013 (51385751)
nvpciflt.sys                Thu Mar  7 04:01:32 2013 (5138576C)
THAccel.sys                 Mon Mar 25 06:01:11 2013 (51502067)
SynTP.sys                   Fri Apr  5 00:35:02 2013 (515E5476)
Smb_driver_Intel.sys        Fri Apr  5 00:36:59 2013 (515E54EB)
igdkmd64.sys                Tue May  7 20:15:19 2013 (51899917)
RtsP2Stor.sys               Thu Jul  4 22:59:40 2013 (51D6369C)
athw8x.sys                  Wed Sep 25 05:42:56 2013 (5242B020)
tosrfec.sys                 Wed Oct 30 23:20:55 2013 (5271CC97)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 17 17:50:57.008 2014 (UTC - 4:00)**************************
RtsP2Stor.sys               Wed Jan 23 03:26:31 2013 (50FF9EB7)
igdkmd64.sys                Thu Apr 11 18:21:00 2013 (5167374C)
athw8x.sys                  Tue Apr 16 06:55:39 2013 (516D2E2B)
[/font]

RobMac · Oct 27, 2014

It is during the windows updates that the BSOD are appearing. But I will work on getting them done. I have run diagnostics on the computers memory and such and no errors showed up. I will run the one you have provided and let you know the results. Thanks!

RobMac · Oct 28, 2014

Memory test and hard drive test were done. No errors reported.

usasma · Oct 28, 2014

What about the rest of the tests? The 2 video tests, the Prime95 test, and the CPU test?

Have you gotten more of the Windows Updates? You might post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with the Windows Updates issues.

Do you have all of the Toshiba updates?

Solved BSOD When Running SFC Utility

RobMac

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

RobMac

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

RobMac

New Member

My Computer

System One

RobMac

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One