winyard
New Member
- Messages
- 1
- Location
- London, UK
BSoD dump files - help required
Recently I have had a few crashes on my windows 8.1 laptop.
I have tried to attach the 3 most recent zipped dump files, but they're 100mb and too big to attach, so have uploaded the most recent one to here and the previous crash to here
I have attached screen shots of the system information -system summary
Hoping someone is able to see why it keeps crashing. Recently a friend of mine updated the bios, ran cc cleaner on it, did all the windows updates and optimized it, which I hoped would cure this issue, but it's still happening.
Thank you.
Recently I have had a few crashes on my windows 8.1 laptop.
I have tried to attach the 3 most recent zipped dump files, but they're 100mb and too big to attach, so have uploaded the most recent one to here and the previous crash to here
I have attached screen shots of the system information -system summary
Hoping someone is able to see why it keeps crashing. Recently a friend of mine updated the bios, ran cc cleaner on it, did all the windows updates and optimized it, which I hoped would cure this issue, but it's still happening.
Thank you.
Last edited:
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- HP Envy m6 Notebook PC
- CPU
- Intel Core i5-3210M CPU @ 2.50GHz, 2501 Mhz, 2 core
- Memory
- 8.00Gb
- Hard Drives
- 1 x 1Tb + 1 x 2Tb