Windows 8 and 8.1 Forums


Bsod, whea uncorrectable error 124

  1. #1


    Posts : 1
    Windows 8.1

    Bsod, whea uncorrectable error 124


    Hi,
    I would really love an explanation of the bugreport of 21 october 2014.
    There are 5 older reports in the zip, which can be disregarded.

    Some explanation on the how/why/when this happens,
    I did have an overclock on my pc, it went unstable, i removed the overclock, and now it gets unstable on stock settings....
    I have found the probable cause of this, being the VRM's on my motherboard (they get extremely hot).
    I found this out, because occt linpack (the stressoftware made my pc reboot in 1-2 minutes) is very VRM heavy.
    After putting a casefan on my VRM's it took about 18 minutes to BSOD (not reboot).

    I tried to figure it out in the windows debugger, but my knowledge only gets me so far.....

    If i forgot anything please do ask!

    Thanks in advance for the time and effort taken

    Attachment 52832

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The latest memory dump is a STOP 0x124. These are errors that are collected by the CPU and reported to Windows.
    As such, the WinDbg results aren't easily understood, and they rarely point to an exact cause.
    Then, if you're only dealing with one of them, there's really no significant chance of getting useful info out of it.

    Here's the one from your latest memory dump:
    Code:
    Opened log file 'C:\Users\John\AppData\Local\Temp\SysnativeBSODApps\24918\kdc\outkdOutput6.3.txt'
    
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102114-11281-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    OK                                             c:\symbols
    Symbol search path is: c:\symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    Machine Name:
    Kernel base = 0xfffff801`df48d000 PsLoadedModuleList = 0xfffff801`df757350
    Debug session time: Tue Oct 21 06:32:25.236 2014 (UTC - 4:00)
    System Uptime: 0 days 0:25:23.000
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................
    Loading User Symbols
    Loading unloaded module list
    .........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, ffffe0007de56028, f637a000, 1d000135}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    
    4: kd> !niemiro.auto_errrec; q
    ===============================================================================
    Common Platform Error Record @ ffffe0007de56028
    -------------------------------------------------------------------------------
    Record Id     : 01cfed16c2b0ef09
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 10/21/2014 10:32:25 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0007de560a8
    Section       @ ffffe0007de56180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Data Read
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000100fa0
    Processor ID  : 0x0000000000000004
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0007de560f0
    Section       @ ffffe0007de56240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000004
    CPU Id        : a0 0f 10 00 00 08 06 04 - 09 20 80 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffe0007de56240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0007de56138
    Section       @ ffffe0007de562c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL1_DRD_ERR (Proc 4 Bank 0)
      Status      : 0xf637a0001d000135
      Address     : 0x0000000168399490
      Misc.       : 0x0000000000000000
    If you're certain it's the VRM's that are overheating, then you've solved your problem. The error messages won't tell you what hardware component is failing. I wonder if your previous overclock caused damage to the VRM's - and that's why they're overheating now?

    So, now let's have a look at the other reports:

    Recently we've seen issues with the UEFI/BIOS on Gigabyte motherboards. Please be sure that you have the latest available version for your motherboard.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    SiLib.sys Thu Jul 15 18:08:26 2010 (4C3F86DA)
    USBXpress Development Kit
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys

    SiUSBXp.sys Thu Jul 15 18:27:13 2010 (4C3F8B41)
    Silicone Labs USBXpress Development Kit
    http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    The drivers that are struckout don't have updates available (AFAIK).
    DO NOT delete them, just leave them be.

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Oct 21 06:32:25.236 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102114-11281-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:25:23.000
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe0007de56028, f637a000, 1d000135}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0007de56028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f637a000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000001d000135, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  linpack_xeon64
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE
      BIOS Version                  F10d
      BIOS Release Date             03/18/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-990FXA-UD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 18 11:27:57.974 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101814-8562-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:13:44.739
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe000d0850028, b60ac000, 135}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000d0850028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b60ac000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  prime95.exe
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE
      BIOS Version                  F10d
      BIOS Release Date             03/18/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-990FXA-UD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 18 11:09:04.669 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101814-9859-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:02:31.434
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 101, {20, 0, ffffd000a4aac180, 5}
    BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
    Arguments: 
    Arg1: 0000000000000020, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: ffffd000a4aac180, The PRCB address of the hung processor.
    Arg4: 0000000000000005, 0.
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_6_PROC
    PROCESS_NAME:  HWMonitor.exe
    FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_6_PROC_ANALYSIS_INCONCLUSIVE
      BIOS Version                  F10d
      BIOS Release Date             03/18/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-990FXA-UD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 18 10:57:42.191 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101814-8453-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:12:22.957
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe000ddc50028, b6052000, 135}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000ddc50028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6052000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  prime95.exe
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE
      BIOS Version                  F10d
      BIOS Release Date             03/18/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-990FXA-UD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 18 09:00:04.479 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101814-7921-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:01:13.218
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe0006be56028, b62ba000, 6000135}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0006be56028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b62ba000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000006000135, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  prime95.exe
    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE
      BIOS Version                  F10d
      BIOS Release Date             03/18/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-990FXA-UD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 18 08:58:05.894 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101814-9296-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:01:14.636
    Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
    BugCheck 7F, {8, ffffd001dc7f91b0, ffffd001f16a3000, fffff802362e89fc}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: ffffd001dc7f91b0
    Arg3: ffffd001f16a3000
    Arg4: fffff802362e89fc
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  CorsairLink.ex
    FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
      BIOS Version                  F10d
      BIOS Release Date             03/18/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-990FXA-UD3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Oct 21 06:32:25.236 2014 (UTC - 4:00)**************************
    SiLib.sys                   Thu Jul 15 18:08:26 2010 (4C3F86DA)
    SiUSBXp.sys                 Thu Jul 15 18:27:13 2010 (4C3F8B41)
    usbfilter.sys               Tue Aug 28 21:27:12 2012 (503D6FF0)
    AODDriver2.sys              Wed Nov 21 02:44:04 2012 (50AC8644)
    Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
    EtronXHCI.sys               Wed Jul 17 02:23:45 2013 (51E63871)
    EtronHub3.sys               Wed Jul 17 02:23:48 2013 (51E63874)
    agp440.sys                  Thu Aug 22 07:39:35 2013 (5215F877)
    nv_agp.sys                  Thu Aug 22 07:39:38 2013 (5215F87A)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    
    
    RTKVHD64.sys                Tue Dec  3 07:26:10 2013 (529DCDE2)
    cpuz137_x64.sys             Mon Feb 17 09:22:16 2014 (53021B18)
    nvhda64v.sys                Mon Jul 21 10:17:53 2014 (53CD2111)
    nvvad64v.sys                Thu Sep  4 13:10:48 2014 (54089D18)
    nvlddmkm.sys                Sat Sep 13 15:59:50 2014 (5414A236)
    NvStreamKms.sys             Thu Oct  2 21:39:09 2014 (542DFE3D)
    cpuz138_x64.sys             Mon Oct  6 06:26:29 2014 (54326E55)
    
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys
    http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
    http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz137_x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    cpuz138_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

Bsod, whea uncorrectable error 124
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