Hi everyone.
I built a custom gaming PC a week ago and unfortunately haven't been able to get peace ever since. I've been seeing "KERNEL_DATA_INPAGE_ERROR" or "CRITICAL_PROCESS_DIED" BSOD, and my games have been randomly freezing 1-3 secs randomly (sometime never in several hours, sometimes twice every minute). Other than the freezes (where PC wont respond to alt-tab etc.) the games run butter smooth at around 55 fps. I play system intensive games such as Crysis 3 and Shadow of Mordor. After the freeze the game continues running with 55 fps , no micro stutters or anything. The GPU and CPU temperatures seem normal. What I've done:
- Ran CHKDSK - no error found
- Installed games on a different HDD and ran them from there to make sure the problem was not with the SSD - issues not resolved
- Ran memtest86 for one hour (4 cycles I think) - no error found
- Removed one of the two RAM sticks to try each of them out alone in different slots. Interestingly using a single ram I get significantly less frequent BSODs, but still do with each of them. This makes me think the issue might be with the MoBo?
- Ran Hot CPU Tester Pro diagnostic overnight. In the morning I saw that the PC had crashed and restarted and the screen displayed the warning "Your PC ran into an Error and had to restart".
After running the Hot CPU Tester Pro, my games are freezing at least 3 times more often and for longer periods, making them unplayable. Just now I had Mordor freezing my PC several times for 20-30 seconds which finally resulted in a crash. I am concerned that running the test caused further damage to whatever component that had the problem. Since the PC crashed during the Hot CPU Tester diagnostic, does this verify that either the MoBo or the CPU is defective? How do I know for sure? I hope the DMP files will show them.
I'll include the dmp file from the overnight crash and one from a crash that occurred just now. This latest crash gave the BSOD "KERNEL_DATA_INPAGE_ERROR volmgr.sys". A couple days back I saw "KERNEL_DATA_INPAGE_ERROR partmgr.sys".
Extra info:
-I have a 500W PSU (to be upgraded to a 650 W in a couple months). Some people say thats insufficient but I fail to understand how so. My calculations as well as several threads I've seen indicate its more than enough and even on the GPU's box it's written 500W as minimum. Nothing in my system is overclocked, I have a single GTX 970 and having nothing connected but 1 SSD, 1 HDD (now disconnected), CD-DVD Rom, kb/mouse thats getting power from the PSU. I am going to upgrade it when I decide to overclock and/or go SLI.
-Still I did it when I was told to check voltage levels with CPUID HWMonitor and things seem normal from what I can understand. The +5V +3.3V +12V levels never go past +/- 2% the values.
-Tried disabling all monitor and other background softwares.
-I kept the PC on with just music playing from VLC overnight several times and no crash. Crashes only occur when system is loaded while playing games.
I really believe the MoBo might be the issue but need to be sure obviously. I included the two dmp files which I don't know how to check. When I try to open them with notepad/wordpad I just get symbols and empty spaces.
Please help. I am about to go insane. Thank you in advance.
I built a custom gaming PC a week ago and unfortunately haven't been able to get peace ever since. I've been seeing "KERNEL_DATA_INPAGE_ERROR" or "CRITICAL_PROCESS_DIED" BSOD, and my games have been randomly freezing 1-3 secs randomly (sometime never in several hours, sometimes twice every minute). Other than the freezes (where PC wont respond to alt-tab etc.) the games run butter smooth at around 55 fps. I play system intensive games such as Crysis 3 and Shadow of Mordor. After the freeze the game continues running with 55 fps , no micro stutters or anything. The GPU and CPU temperatures seem normal. What I've done:
- Ran CHKDSK - no error found
- Installed games on a different HDD and ran them from there to make sure the problem was not with the SSD - issues not resolved
- Ran memtest86 for one hour (4 cycles I think) - no error found
- Removed one of the two RAM sticks to try each of them out alone in different slots. Interestingly using a single ram I get significantly less frequent BSODs, but still do with each of them. This makes me think the issue might be with the MoBo?
- Ran Hot CPU Tester Pro diagnostic overnight. In the morning I saw that the PC had crashed and restarted and the screen displayed the warning "Your PC ran into an Error and had to restart".
After running the Hot CPU Tester Pro, my games are freezing at least 3 times more often and for longer periods, making them unplayable. Just now I had Mordor freezing my PC several times for 20-30 seconds which finally resulted in a crash. I am concerned that running the test caused further damage to whatever component that had the problem. Since the PC crashed during the Hot CPU Tester diagnostic, does this verify that either the MoBo or the CPU is defective? How do I know for sure? I hope the DMP files will show them.
I'll include the dmp file from the overnight crash and one from a crash that occurred just now. This latest crash gave the BSOD "KERNEL_DATA_INPAGE_ERROR volmgr.sys". A couple days back I saw "KERNEL_DATA_INPAGE_ERROR partmgr.sys".
Extra info:
-I have a 500W PSU (to be upgraded to a 650 W in a couple months). Some people say thats insufficient but I fail to understand how so. My calculations as well as several threads I've seen indicate its more than enough and even on the GPU's box it's written 500W as minimum. Nothing in my system is overclocked, I have a single GTX 970 and having nothing connected but 1 SSD, 1 HDD (now disconnected), CD-DVD Rom, kb/mouse thats getting power from the PSU. I am going to upgrade it when I decide to overclock and/or go SLI.
-Still I did it when I was told to check voltage levels with CPUID HWMonitor and things seem normal from what I can understand. The +5V +3.3V +12V levels never go past +/- 2% the values.
-Tried disabling all monitor and other background softwares.
-I kept the PC on with just music playing from VLC overnight several times and no crash. Crashes only occur when system is loaded while playing games.
I really believe the MoBo might be the issue but need to be sure obviously. I included the two dmp files which I don't know how to check. When I try to open them with notepad/wordpad I just get symbols and empty spaces.
Please help. I am about to go insane. Thank you in advance.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- CPU
- Intel i5 4690k
- Motherboard
- Asus Z97 AR
- Memory
- Kingston HyperX 1866MHz 2x4GB
- Graphics Card(s)
- Gigabyte GTX 970 Gaming 1
- PSU
- Zalman ZM500-LE