BSOD in W8.1 mostly while playing/quitting games

PuNk

New Member
Messages
3
I've recently started to get these blue screen errors .. Sometimes its system service exception and sometimes its related to irql.. It usually happens when I quit a game or rarely happens while playing games .. Please help me and provide fix for this ..
I have uploaded the dump files to mediafire and given the link below..

https://www.mediafire.com/folder/e17zk1emaowe5/Minidump

Specs:
G.Skill Ripjaws X 2 x 4 GB DDR3 Ram @1600 MHz
AMD Phenom II X6 1100T @3.30 Ghz
GIGABYTE 880GM USB 3.0 . (AM3+)
Steelseries Sensei RAW
Razer Lycose Mirror Gaming Keyboard
WD Blue 1TB HDD 7200 RPM
Nvidia Palit GTX 670 2048 MB
CoolerMaster GX II 550W
 

My Computer

System One

  • OS
    Windows 8.1
Hi Punk & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
2: kd> .cxr 0xffffd000b9216e20;r
rax=ffffe001c59b3dc0 rbx=ffffe001c59b3d80 rcx=ffffe001c658a3e0
rdx=ffff6001c58f9ca0 rsi=0000000001419fde rdi=ffffc0011a28ec90
rip=fffff8000987d734 rsp=ffffd000b9217850 rbp=ffffd000b9217950
 r8=ffffc0011b941380  r9=0000000000000008 r10=0000000000000021
r11=00000000000000f9 r12=0000000000000000 r13=ffffe001c30de108
r14=ffffe001c3bf0320 r15=ffffe001c4f1e000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x7b4:
fffff800`0987d734 48394208        cmp     qword ptr [rdx+8],rax ds:002b:ffff6001`c58f9ca8=????????????????
Last set context:
rax=ffffe001c59b3dc0 rbx=ffffe001c59b3d80 rcx=ffffe001c658a3e0
rdx=ffff6001c58f9ca0 rsi=0000000001419fde rdi=ffffc0011a28ec90
rip=fffff8000987d734 rsp=ffffd000b9217850 rbp=ffffd000b9217950
 r8=ffffc0011b941380  r9=0000000000000008 r10=0000000000000021
r11=00000000000000f9 r12=0000000000000000 r13=ffffe001c30de108
r14=ffffe001c3bf0320 r15=ffffe001c4f1e000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
[COLOR=#FF0000]dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x[/COLOR]7b4:
fffff800`0987d734 48394208        cmp     qword ptr [rdx+8],rax ds:002b:[COLOR=#0000FF]ffff6001`c58f9ca8[/COLOR]=????????????????
So, we can see that the DirectX was preparing the Buffer for Direct Memory Access which caused the bug check. Let's check the Page Table Entry in blue -
Code:
2: kd> !pte [COLOR=#0000FF]ffff6001`c58f9ca8[/COLOR]
                                           VA ffff6001c58f9ca8
PXE at FFFFF6FB7DBED600    PPE at FFFFF6FB7DAC0038    PDE at FFFFF6FB58007160    PTE at FFFFF6B000E2C7C8
Unable to get PXE FFFFF6FB7DBED600
[COLOR=#FF0000]WARNING: noncanonical VA, accesses will fault ![/COLOR]
It means bad memory is being referred/accessed which is causing the problems. But, this problem is present in every dump file. In every dump file, the accesses are faulting in different routines. I think this might be a RAM problem.
Below is a list of 3rd party drivers present on the system -
Code:
**************************Sat Oct 18 22:20:14.383 2014 (UTC + 5:30)**************************
[COLOR=#FF0000][U][B]Lycosa.sys                  Fri Jan 18 14:21:42 2008 (4790689E)
P17.sys                     Mon Aug  3 16:41:59 2009 (4A76C5FF)
[/B][/U][/COLOR]Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
SCDEmu.SYS                  Fri Jun 27 10:44:20 2014 (53ACFDAC)
nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
sshid.sys                   Wed Aug 13 00:48:09 2014 (53EA6871)
nvvad64v.sys                Thu Sep  4 22:40:48 2014 (54089D18)
nvlddmkm.sys                Sun Sep 14 01:29:50 2014 (5414A236)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 16 17:38:29.056 2014 (UTC + 5:30)**************************
NvStreamKms.sys             Sat Sep  6 10:07:11 2014 (540A8F77)
http://www.carrona.org/drivers/driver.php?id=Lycosa.sys
http://www.carrona.org/drivers/driver.php?id=P17.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
sshid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

Before proceeding further, I would suggest you to disconnect your Razer Lycose since it's drivers are very old. Furthermore, update your drivers for Creative Devices.
Post back the results of the Memtest as well. Follow the below **GUIDE** on how to run the Memtest.

Furthermore, your BIOS dates back to 2011, I would suggest you to check for BIOS Updates. Keep in mind that the updating of BIOS is a very risky process and one small mistake could damage your motherboard physically.

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Memtest showed no errors and I used Driver verifier and ran the computer for around 2 days and i had no Blue Screen error.. The amount of errors have reduced significantly but still keep getting them here n there..
heres the latest minidump of the error
http://www.mediafire.com/download/q5zgojsoq94xuxj/102414-14203-01.dmp
I have disabled some of the drivers causing problems with the help of Autoruns .. Give me some time to get to know if it works
Ive also disabled Nvidia streaming service
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Hi ^_^,

I am extremely sorry for the delay. I just reached college and I have been completing assignments since 2 days now. I will reply today once I am back to my room.


-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Hi Punk,

Your latest dump file is having the same characteristics of the previous dump files. Could you upload the ZIP File from this Tool -
MSINFO Zipper - OMG Debugging!!!

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Hi Punk ^_^,

I checked the ZIP file and there are frequent bug checks which are not detailing anything. Furthermore, it seems you are having application hangs and crashes while playing BF4/Evil Within etc.
I would suggest you to perform the Hardware Diagnostics over here -
Hardware Diagnostics

Report back with the temperatures as well while running Prime95 & Furmark using this free utility Coretemp. Report back the temperatures of GPU and CPU.

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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