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Crash mindump and sydata error + memory disk at 100% Win8

  1. #1


    Posts : 5
    Windows 8

    Crash mindump and sydata error + memory disk at 100% Win8


    Hi,

    Sometimes the memory disk is at 100% and the PC crash.

    I get the following error codes :

    C:\Windows\Minidump\100614-39015-01.dmp
    C:\users\USERNAME\AppData\Local\Temp\WER-379562-0.sysdata.xml

    (and others with on the minidump 101314-92562-01.dmp / 101614-70015-01.dmp / 101614-32484-01.dmp and on the sysdata WER-74546-0 / WER-132484-0 / WER-142750-0)

    This is the file from SF Debug Tool :
    Attachment 52602


    I have formatted the PC but the problem is stille here.

    Then I tried to repair the disk errors with Disc Doctor from TuneUp Utilities but the PC crashed and windows used the restore point to recover.

    I tried do delete the minidump folder and the sysdata files then restart the PC but it doesn't help (I still have a copy of them in case of it will be usefull).

    I checked if it wasn't a problem of temperature with SpeedFan and all was under 50░C, so, normally it's good.

    I delete Mccafee, run Avast to see if it's not a virus problem but there is nothing here.

    The update of windows are maide but there is some problem with the KB2836988, when I tried to install it there is always a faillure message (Code 80073712).

    Now I download Windows 8.1 just in case it may be usefull.

    I'm scared about doing a new scan disk because I don't want to have a restore point and having to install everything another time.

    Thank's in advance for your help

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Twotd ^_^,

    Unfortunately, the attachment link is not working for me

    Could you please re-upload the ZIP File so that we can take a look at it and suggest further?
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    Oh, I see that, I don't know why it doesn't work, so, I reupload it on mega : https://mega.co.nz/#!z0hRlDKA!SLkIQUgj3Vb0ufveAhrn242GTS1gqjRBi5sTtnJjibM

    Thank you for your help
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Twotd ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    0: kd> k
    Child-SP          RetAddr           Call Site
    fffff880`19a3daf8 fffff802`a752e82c nt!KeBugCheckEx
    fffff880`19a3db00 fffff802`a75069c2 nt! ?? ::FNODOBFM::`string'+0x27902
    fffff880`19a3db50 fffff802`a754e791 nt!MiPfCompletePrefetchIos+0xb2
    fffff880`19a3db80 fffff802`a78e89d4 nt!MiPrefetchVirtualMemory+0x381
    fffff880`19a3dc70 fffff802`a78d4008 nt!MmPrefetchVirtualMemory+0xa8
    fffff880`19a3dd50 fffff802`a78d1c1a nt!PfpPrefetchPrivatePages+0x1c8
    fffff880`19a3de00 fffff802`a78d2758 nt!PfpPrefetchRequestPerform+0x33a
    fffff880`19a3df70 fffff802`a78f1ab1 nt!PfpPrefetchRequest+0x127
    fffff880`19a3dff0 fffff802`a78b70d9 nt!PfSetSuperfetchInformation+0x121
    fffff880`19a3e0c0 fffff880`03f0391b nt!NtSetSystemInformation+0x220
    fffff880`19a3e260 00000000`00000000 aswSnx+0x2691b
    According to the stack, the driver which was causing this is the "aswSnx.sys" which is the Avast! Virtualization Driver.

    I checked your loaded modules list and I found Mcafee's Driver as well. I would suggest you to clean McAfee Antivirus using this **TOOL**.

    If the issue is still not fixed then remove Avast as well using this **TOOL**.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8


    Hi blueelvis,


    I used the tool to delete Mcafee but then I have another blue screen (The SF Debug Tool file).


    I also delete Avast but the memory disk is still at 100%, so, I'm afraid about a new BSOD.


    I'm thinking about trying Avira to replace Avast.


    Quote Originally Posted by first post
    I have formatted the PC but the problem is stille here.

    If it can help, after the format there is only Mcafee, some VAIO programs and a few other programs but the problem was still here.

    Thank you again for your help.
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by twotd View Post
    Hi blueelvis,


    I used the tool to delete Mcafee but then I have another blue screen (The SF Debug Tool file).


    I also delete Avast but the memory disk is still at 100%, so, I'm afraid about a new BSOD.


    I'm thinking about trying Avira to replace Avast.


    Quote Originally Posted by first post
    I have formatted the PC but the problem is stille here.

    If it can help, after the format there is only Mcafee, some VAIO programs and a few other programs but the problem was still here.

    Thank you again for your help.
    I would need a freshly generated SF Diagnostic ZIP File in order to analyse. Also, can you attach a screenshot of the Task Manager and sorting the tasks in Descending Order of their DISK Activity?

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8


    Ooops, I see that I forget the SF Diagnostic ZIP File in the last message, here it is : https://mega.co.nz/#!L4pwRYIT!4C2GvZ6brmmU3koQbfBiJ9QzedjsjEIBIl62x6a4Ku8

    And this is a new one frow yesterday : https://mega.co.nz/#!q9okhL6Y!mIcZjg17WtPtMFhVb61dL-sTAR1L9X7rXKtYdQixxKg

    The sceenshot :

    Attachment 52919
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8


    Hi, this is a novel SF diagnostic zip file from today :
    https://mega.co.nz/#!vhhh1LRa!2HFfAWB2vDHUhc8caDsdvezCPNNVZDIT5qe8RFWnRgU

    I don't know why the disk memory is at 100% because the programs which use a lot of memory change everytime.
      My System SpecsSystem Spec

  9. #9


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Twotd ^_^,

    I am extremely sorry for the delayed response . Very busy since I got to college and since then no internet. I am using borrowed internet

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Sun Oct 26 16:36:57.481 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\102614-31593-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 1:31:26.238
     
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+855d )
     
    BugCheck 7A, {4, 0, ffffe001bc3df8e0, 29f1110}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
     
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: ffffe001bc3df8e0, current process (virtual address for lock type 3, or PTE)
    Arg4: 00000000029f1110, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
     
    PROCESS_NAME:  SynTPEnh.exe
     
    FAILURE_BUCKET_ID:  0x7a_0_nt!_??_::FNODOBFM::_string_
     
    CPUID:        "Intel(R) Pentium(R) CPU B980 @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  R0140D6
     
      BIOS Release Date             08/23/2012
     
      Manufacturer                  Sony Corporation
     
      Product Name                  SVE1712C1EW
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 25 15:54:06.075 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\102514-44031-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 1 days 22:59:05.832
     
    Probably caused by : memory_corruption ( nt!MiPfCompleteCoalescedIo+a9 )
     
    BugCheck 7A, {5, 0, f000, ffffe000c9d39010}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
     
    Arguments: 
    Arg1: 0000000000000005, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: 000000000000f000, current process (virtual address for lock type 3, or PTE)
    Arg4: ffffe000c9d39010, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
     
    PROCESS_NAME:  MsMpEng.exe
     
    FAILURE_BUCKET_ID:  0x7a_0_nt!MiPfCompleteCoalescedIo
     
    CPUID:        "Intel(R) Pentium(R) CPU B980 @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  R0140D6
     
      BIOS Release Date             08/23/2012
     
      Manufacturer                  Sony Corporation
     
      Product Name                  SVE1712C1EW
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 23 16:54:31.672 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\102314-43421-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 14:37:25.428
     
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+855d )
     
    BugCheck 7A, {4, 0, ffffe0015e3abe80, ffffc001155d2042}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
     
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: ffffe0015e3abe80, current process (virtual address for lock type 3, or PTE)
    Arg4: ffffc001155d2042, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
     
    PROCESS_NAME:  VCSystemTray.e
     
    FAILURE_BUCKET_ID:  0x7a_0_nt!_??_::FNODOBFM::_string_
     
    CPUID:        "Intel(R) Pentium(R) CPU B980 @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  R0140D6
     
      BIOS Release Date             08/23/2012
     
      Manufacturer                  Sony Corporation
     
      Product Name                  SVE1712C1EW
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Sun Oct 26 16:36:57.481 2014 (UTC + 5:30)**************************
    CLVirtualDrive.sys          Mon Dec 26 18:56:47 2011 (4EF87617)
    sows.sys                    Mon Jun 11 07:06:13 2012 (4FD54B8D)
    RtsPStor.sys                Wed Jun 13 15:38:38 2012 (4FD866A6)
    SFEP.sys                    Mon Jun 18 13:41:46 2012 (4FDEE2C2)
    IntcDAud.sys                Tue Jun 19 20:10:51 2012 (4FE08F73)
    btath_bus.sys               Thu Jun 21 10:52:17 2012 (4FE2AF89)
    btath_lwflt.sys             Thu Jun 21 10:52:36 2012 (4FE2AF9C)
    btath_avdt.sys              Thu Jun 21 10:52:40 2012 (4FE2AFA0)
    btath_vdp.sys               Thu Jun 21 10:52:45 2012 (4FE2AFA5)
    btath_rcp.sys               Thu Jun 21 10:53:26 2012 (4FE2AFCE)
    btath_hcrp.sys              Thu Jun 21 10:53:29 2012 (4FE2AFD1)
    btath_a2dp.sys              Thu Jun 21 10:53:44 2012 (4FE2AFE0)
    HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
    RTKVHD64.sys                Tue Jul 31 15:16:36 2012 (5017A97C)
    btath_flt.sys               Fri Aug  3 16:39:44 2012 (501BB178)
    iaStorA.sys                 Fri Aug 10 22:52:59 2012 (50254373)
    dump_iaStorA.sys            Fri Aug 10 22:52:59 2012 (50254373)
    SynTP.sys                   Fri Aug 17 01:39:43 2012 (502D5387)
    Smb_driver_Intel.sys        Fri Aug 17 01:41:24 2012 (502D53EC)
    athw8x.sys                  Thu Jan 17 14:45:39 2013 (50F7C13B)
    Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    igdkmd64.sys                Thu Oct 31 23:58:01 2013 (5272A131)
    btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
    aswHwid.sys                 Thu Jun 26 17:01:26 2014 (53AC048E)
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
    http://www.carrona.org/drivers/driver.php?id=sows.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_vdp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys

    According to the screenshot, your Sony VAIO Care software. Kindly remove the software till the time we are troubleshooting. Now, in all of the Dump files, the second parameter which describes the error code is 0 which means the operation was completed successfully. Kindly re-run the Avast Cleanup tool as there is one driver left according to the Dump file.

    Also, kindly run GMER and post back a report of it's findings.

    Run the Driver Verifier according to this **GUIDE** and make sure that you let the system crash for few times before uploading a freshly generated SF Diagnostic ZIP Files.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

Crash mindump and sydata error + memory disk at 100% Win8
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