Windows 8 and 8.1 Forums


irql_not_less_or_equal ntoskrnl.exe BSOD

  1. #1


    Posts : 3
    Windows 8

    irql_not_less_or_equal ntoskrnl.exe BSOD


    Recently my laptop has been crashing and giving the error: irql_not_less_or_equal. I then used bluescreenview to see the problem and it gave me: ntoskrnl.exe. I would post the dump files but am unsure of how to do so, any help is greatly appreciated as this has been happening for the past 2 weeks.

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8


    Dump File: 101514-49015-01.dmp
    Crash Time: 2014-10-15 11:50:48 AM
    Bug Check String: IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code: 0x0000000a
    Parameter 1: 00000000`00000000
    Parameter 2: 00000000`00000002
    Parameter 3: 00000000`00000001
    Parameter 4: fffff803`876c361f
    Caused By Driver: ntoskrnl.exe
    Caused By Address: ntoskrnl.exe+5a540
    Processor: x64
    Crash Address: ntoskrnl.exe+5a540
    Full Path: C:\windows\Minidump\101514-49015-01.dmp
    Processors Count: 4
    Major Version: 15
    Minor Version: 9200
    Dump File Size: 280,584
    Dump File Time: 2014-10-15 11:52:33 AM

    I run AVG AV, have CCleaner, MalwareBit, and SeaTools.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Do your still need help with this problem?
    I will be notified if you reply to this topic and will respond within 48 hours.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8


    Thank you for replying, I have figured out why I am getting this error, but I have been getting another error much more frequently: DPC_WATCHDOG_VIOLATION. The problem is that in bluescreen view, is says the problem is different each time for this error so it is difficult for me to solve alone as I have no expertise.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):
    Eight Forums: Blue Screen of Death (BSOD) Posting Instructions
    Ten Forums: Solved BSOD - Posting Instructions

    I have these suggestions while you're waiting for my next response:
    1. Get ALL available updates from the system manufacturer's website. If you're unsure, update all of them!
    2. Get ALL available Windows Updates. It may take several trips to get them all
    3. Start with these free hardware diagnostics: Hardware Diagnostics
    4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings
      My System SpecsSystem Spec

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