Windows 8 and 8.1 Forums

Windows 8.1 BSODS

  1. #1


    Posts : 2
    Windows 8.1

    Windows 8.1 BSODS


    I'm having some issues with BSODs randomly happening on my pc. According to WhoCrashed ntoskrnl.exe and ntkrnlmp.exe are the culprits, but they're system files.

    Code:
    On Tue 14-10-2014 23:19:33 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\101514-7062-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x153CA0) 
    Bugcheck code: 0xA (0xFFFFFDC3BF144C30, 0x2, 0x0, 0xFFFFF802E0EF7BFC)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoftฎ Windowsฎ Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 
    
    
    
    On Tue 14-10-2014 23:19:33 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) 
    Bugcheck code: 0xA (0xFFFFFDC3BF144C30, 0x2, 0x0, 0xFFFFF802E0EF7BFC)
    Error: IRQL_NOT_LESS_OR_EQUAL
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 
    I've ran a overnight test with memtest86, no errors. Reinstalled drivers for my motherboard and gpu but that also has not helped. I've attached logs, if anyone can help me out I would really appreciate it!

    Edit: I see that all of my minidump logs are attached. The last 2 are the ones that I'm talking about. Some of the rest are crashes due to me trying out some overclocks. I have already tried disabling my overclock but the crashes persisted, so I keep it on for now.

    Edit2: I got another crash this time while playing fifa 15, and it's a new error message. PFN LIST CORRUPT. Haven't seen this one before, but i'm uploading the logs for this crash also.
    Last edited by Madoperator; 15 Oct 2014 at 16:44.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Madoperator & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Thu Oct 16 03:06:20.235 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\101514-12906-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 22:16:13.910
     
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
     
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4b )
     
    BugCheck 4E, {99, 1d1e5e, 2, 40000100001a15d}
    BugCheck Info: PFN_LIST_CORRUPT (4e)
     
    Arguments: 
    Arg1: 0000000000000099, A PTE or PFN is corrupt
    Arg2: 00000000001d1e5e, page frame number
    Arg3: 0000000000000002, current page state
    Arg4: 040000100001a15d, 0
    BUGCHECK_STR:  0x4E_99
     
    PROCESS_NAME:  MsMpEng.exe
     
    FAILURE_BUCKET_ID:  0x4E_99_nt!MiBadShareCount
     
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3400
     
      BIOS Version                  V1.8
     
      BIOS Release Date             12/03/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7845
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Oct 15 04:49:33.484 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\101514-7062-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 3:02:24.158
     
    Probably caused by : memory_corruption ( nt!MiInsertPageInFreeOrZeroedList+3fc )
     
    BugCheck A, {fffffdc3bf144c30, 2, 0, fffff802e0ef7bfc}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: fffffdc3bf144c30, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff802e0ef7bfc, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_nt!MiInsertPageInFreeOrZeroedList
     
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3400
     
      BIOS Version                  V1.8
     
      BIOS Release Date             12/03/2013
     
      Manufacturer                  MSI
     
      Product Name                  MS-7845
     
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Thu Oct 16 03:06:20.235 2014 (UTC + 5:30)**************************
    LUMDriver.sys               Fri Feb 16 18:44:48 2007 (45D5AE48)
    MBfilt64.sys                Fri Jul 31 09:10:32 2009 (4A7267B0)
    LGBusEnum.sys               Tue Nov 24 07:06:48 2009 (4B0B38B0)
    LGVirHid.sys                Tue Nov 24 07:06:48 2009 (4B0B38B0)
    tapoas.sys                  Mon Jul 12 06:01:59 2010 (4C3A627F)
    NTIOLib_X64.sys             Wed Oct 20 12:15:49 2010 (4CBE901D)
    vfilter.sys                 Fri Dec 17 11:12:25 2010 (4D0AF841)
    ISCTD64.sys                 Wed Nov 28 01:22:34 2012 (50B51A02)
    RTCore64.sys                Mon Mar 11 11:02:06 2013 (513D6C56)
    INETMON.sys                 Thu Mar 14 02:41:58 2013 (5140EB9E)
    LGSHidFilt.Sys              Thu May 30 20:46:33 2013 (51A76D51)
    imsevent.sys                Wed Jul  3 05:29:37 2013 (51D36969)
    ikbevent.sys                Wed Jul  3 05:30:06 2013 (51D36986)
    iaStorA.sys                 Fri Aug  2 07:09:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Fri Aug  2 07:09:52 2013 (51FB0DE8)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    BthHfAud.sys                Thu Aug 22 17:08:26 2013 (5215F832)
    tap0901.sys                 Thu Aug 22 18:10:01 2013 (521606A1)
    btfilter.sys                Wed Sep 18 14:12:54 2013 (5239678E)
    asstor64.sys                Mon Jan 27 15:00:34 2014 (52E6273A)
    xusb22.sys                  Tue Mar 18 13:48:41 2014 (53280161)
    e22w8x64.sys                Wed Mar 26 21:28:37 2014 (5332F92D)
    bwcW8x64.sys                Thu Apr 10 21:10:24 2014 (5346BB68)
    TeeDriverx64.sys            Sat May 10 02:37:35 2014 (536D4397)
    iwdbus.sys                  Wed Jun 18 03:24:22 2014 (53A0B90E)
    RTKVHD64.sys                Tue Jul 15 16:23:15 2014 (53C5081B)
    igdkmd64.sys                Tue Aug  5 21:17:18 2014 (53E0FC86)
    nvvad64v.sys                Thu Sep  4 22:40:48 2014 (54089D18)
    nvlddmkm.sys                Fri Sep 19 09:19:22 2014 (541BA7C2)
    NvStreamKms.sys             Fri Oct  3 07:09:09 2014 (542DFE3D)
    LUMDriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
    http://www.carrona.org/drivers/driver.php?id=tapoas.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=vfilter.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

    According to the dump files, your RAM is not working properly. Make sure that you have reset the OVERCLOCK to STOCK Settings by clearing the CMOS. Also, make sure that your RAM is set to the timings provided by the manufacturer.

    I have highlighted a driver in RED. It is very well known to cause BSOD's. I would strongly suggest you to remove any MSI Software present on your system.

    See if starting the system with only one RAM Stick causes the BSODs or not.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Ok, how would I delete NTIOLib_X64.sys? And deleting all MSI software from my pc? Even MSI Command Center?

    Edit: You were right about my RAM timings being wrong, they were completely messed up. I've activated the XMP profile through my BIOS. If the BSODs persist I'm going to try each RAM stick seperately.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Madoperator View Post
    Ok, how would I delete NTIOLib_X64.sys? And deleting all MSI software from my pc? Even MSI Command Center?

    Edit: You were right about my RAM timings being wrong, they were completely messed up. I've activated the XMP profile through my BIOS. If the BSODs persist I'm going to try each RAM stick seperately.
    The driver file is generally accompanies the MSI Live Update 5 or MSI Afterburner. I would suggest you to uninstall these software and then do a manual file search for the driver throughout your system to make sure that it has been deleted.

    I don't think that you would be required to test the RAM individually if it has not been damaged. Just reset back to stock settings and let me know how it goes ^_^
      My System SpecsSystem Spec

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