Windows 8 and 8.1 Forums


BSOD Win 8.1 happening very often now

  1. #1


    Posts : 7
    Win 8.1

    BSOD Win 8.1 happening very often now


    I seem to be getting more and more BSOD lately.
    I've tried memtest+ and left it running for about 12 passes and more than a day with no problems.
    I've run windows own memory test. I've checked cables are tight and parts are secure in the mb.

    I'm at my wits end trying to track this down. I've tried numerous versions of ati graphics drivers with no change as it sometimes points to an amd file when it crashes.

    I'll attach the zip from the forum tool that I have run to collect all my crash dumps etc,

    I'd appreciate any help or pointers. Thanks for taking the time to read this and give me any suggestions.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I continue to see many problems with the Killer Network Manager software.
    Please read this:
    At times the Killer Network Manager may cause BSOD problems:
    NOTE:Link thanks to blueelvis (15Oct2014): https://forum-en.msi.com/index.php?topic=178064.0 This is a method for removing all the network software and only installing the driver. Perfect for those issues that can't be resolved any other way!

    NOTE: See this link first: BSOD while playing on msi gt70 dragon edition 2 (thanks to kaelaan) It appears that the Killer Service problem was solved with the latest release of the Qualcomm versions of the drivers (so try updating to a version dated from later in 2014).
    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.
    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the last .exe to .BAD (the long string of letters and numbers may change)

    Just FYI - here are the MSI workaround instructions: MSI USA - Online Technical Support FAQ
    Out of 17 memory dumps there were 12 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics
    Skip the memory test as I only suggest 3 passes of MemTest86+

    Uninstall MSI Afterburner/Riva Tuner/EVGA Precision/Sapphire Trixx as they contain drivers that are known to cause BSOD's

    Update Intel Smart Connect Technology drivers as yours date from 2012

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Oct 15 02:14:37.714 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101514-3984-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:15:50.412
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+3a236 )
    BugCheck A, {10004b6bc, 2, 1, fffff80209a8d682}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 000000010004b6bc, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80209a8d682, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_atikmdag+3a236
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.8
      BIOS Release Date             05/30/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct 15 01:58:21.735 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101514-4000-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 17:31:21.433
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+afeee )
    BugCheck D1, {fffff8014fed52d0, 7, 0, fffff8013fd94eee}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffff8014fed52d0, memory referenced
    Arg2: 0000000000000007, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8013fd94eee, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_atikmdag+afeee
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.8
      BIOS Release Date             05/30/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct 14 08:15:13.899 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101414-3953-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:00:57.599
    Probably caused by :memory_corruption
    BugCheck 3B, {c0000005, fffff96000204ff9, ffffd001ea5a6e40, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff96000204ff9, Address of the instruction which caused the bugcheck
    Arg3: ffffd001ea5a6e40, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.8
      BIOS Release Date             05/30/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct 14 08:04:12.119 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101414-4093-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:1 days 0:25:46.818
    Probably caused by :win32k.sys ( win32k!EngUnmapFontFileFD+12b92 )
    BugCheck 3B, {c0000005, fffff96000186586, ffffd0002342e060, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff96000186586, Address of the instruction which caused the bugcheck
    Arg3: ffffd0002342e060, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!EngUnmapFontFileFD
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.8
      BIOS Release Date             05/30/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct 13 06:47:48.587 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101314-4031-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 16:21:26.926
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+824b8 )
    BugCheck 1E, {ffffffffc0000005, fffff801e6efe4b8, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801e6efe4b8, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_atikmdag+824b8
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.8
      BIOS Release Date             05/30/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Oct 12 12:46:42.175 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101214-4218-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 3:47:59.871
    *** ERROR: Module load completed but symbols could not be loaded for HDAudBus.sys
    Probably caused by :memory_corruption
    BugCheck 1000007F, {8, fffff80106e83e70, fffff800c6e81d40, fffff800f21a5371}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff80106e83e70
    Arg3: fffff800c6e81d40
    Arg4: fffff800f21a5371
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.8
      BIOS Release Date             05/30/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 11 05:21:05.361 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101114-5062-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 2:01:30.057
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, ffffd00026b3e5f0, ffffd00026b3e548, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd00026b3e5f0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd00026b3e548, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.8
      BIOS Release Date             05/30/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 10 12:16:06.741 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101014-21421-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:55:43.438
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: ZEROED_STACK
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.9
      BIOS Release Date             07/21/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  8 07:41:49.243 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100814-4109-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:43:22.938
    Probably caused by :ntkrnlmp.exe ( nt!_report_gsfailure+25 )
    BugCheck F7, {4cfc9f1f, 5b084cfc9f1f, ffffa4f7b30360e0, 0}
    BugCheck Info: DRIVER_OVERRAN_STACK_BUFFER (f7)
    Arguments: 
    Arg1: 000000004cfc9f1f, Actual security check cookie from the stack
    Arg2: 00005b084cfc9f1f, Expected security check cookie
    Arg3: ffffa4f7b30360e0, Complement of the expected security check cookie
    Arg4: 0000000000000000, zero
    BUGCHECK_STR:  0xF7
    DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xF7_MISSING_GSFRAME_nt!_report_gsfailure
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.6
      BIOS Release Date             12/02/2013
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  8 06:58:01.717 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100814-4281-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 2:07:57.412
    Probably caused by :memory_corruption
    BugCheck A, {ffffba83f8589f75, 2, 1, fffff803446343b6}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: ffffba83f8589f75, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff803446343b6, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.6
      BIOS Release Date             12/02/2013
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  8 01:48:30.967 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100814-5984-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:34:22.662
    Probably caused by :win32k.sys ( win32k!EngUpdateDeviceSurface+105b6 )
    BugCheck 3B, {c0000005, fffff960001eac1e, ffffd000240bcda0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff960001eac1e, Address of the instruction which caused the bugcheck
    Arg3: ffffd000240bcda0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!EngUpdateDeviceSurface
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.6
      BIOS Release Date             12/02/2013
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  8 00:49:37.545 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100814-4125-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 18:01:26.242
    Probably caused by :atikmdag.sys ( atikmdag+8ac54 )
    BugCheck 3D, {fffff8022407a430, 0, 0, fffff801d8ed7c54}
    BugCheck Info: INTERRUPT_EXCEPTION_NOT_HANDLED (3d)
    Arguments: 
    Arg1: fffff8022407a430
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: fffff801d8ed7c54
    BUGCHECK_STR:  0x3D
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x3D_atikmdag+8ac54
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.6
      BIOS Release Date             12/02/2013
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct  7 06:14:08.570 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100714-4015-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 1:13:09.266
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+80b11 )
    BugCheck FC, {ffffe0002caeb580, 8000000119c009e3, fffff80165a84b70, 3}
    BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
    Arguments: 
    Arg1: ffffe0002caeb580, Virtual address for the attempted execute.
    Arg2: 8000000119c009e3, PTE contents.
    Arg3: fffff80165a84b70, (reserved)
    Arg4: 0000000000000003, (reserved)
    BUGCHECK_STR:  0xFC
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xFC_atikmdag+80b11
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.6
      BIOS Release Date             12/02/2013
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct  7 04:37:29.373 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100714-4031-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:21:56.069
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :dxgmms1.sys ( dxgmms1!VidSchiProcessDpcCompletedPacket+2ff )
    BugCheck 1E, {ffffffffc0000005, fffff8008126018f, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8008126018f, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_dxgmms1!VidSchiProcessDpcCompletedPacket
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.6
      BIOS Release Date             12/02/2013
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct  6 23:14:40.599 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100714-4500-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 10:07:47.295
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :memory_corruption
    BugCheck A, {ffffd00134d49e42, d, 0, fffff802e04c13b9}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: ffffd00134d49e42, memory referenced
    Arg2: 000000000000000d, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff802e04c13b9, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.6
      BIOS Release Date             12/02/2013
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Oct  5 13:06:29.210 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100514-4093-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:29:41.906
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1578e )
    BugCheck 162, {ffffe001c482f080, ffffc001b5cd50f0, ffffffff, 0}
    BugCheck Info: KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE (162)
    Arguments: 
    Arg1: ffffe001c482f080, The address of the thread
    Arg2: ffffc001b5cd50f0, The lock address
    Arg3: 00000000ffffffff, The session ID of the thread
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x162
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  WorldOfTanks.e
    FAILURE_BUCKET_ID: 0x162_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.6
      BIOS Release Date             12/02/2013
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Oct  5 09:48:05.713 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100514-4171-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 1:09:53.410
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+475aa )
    BugCheck 50, {fffff901421d86b8, 0, fffff9600015b5aa, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff901421d86b8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff9600015b5aa, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID: AV_win32k+475aa
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.6
      BIOS Release Date             12/02/2013
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Oct 15 02:14:37.714 2014 (UTC - 4:00)**************************
    MBfilt64.sys           Thu Jul 30 23:40:32 2009 (4A7267B0)
    NTIOLib_X64.sys        Thu Oct 25 06:27:58 2012 (5089142E)
    ISCTD64.sys            Tue Nov 27 14:52:34 2012 (50B51A02)
    INETMON.sys            Wed Mar 13 17:11:58 2013 (5140EB9E)
    ikbevent.sys           Tue Aug  6 19:41:35 2013 (520189AF)
    imsevent.sys           Tue Aug  6 19:45:57 2013 (52018AB5)
    intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
    
    
    RTKVHD64.sys           Tue Dec 10 07:16:11 2013 (52A7060B)
    TeeDriverx64.sys       Thu Mar 13 14:21:52 2014 (5321F740)
    athw8x.sys             Fri Mar 14 00:59:00 2014 (53228C94)
    e22w8x64.sys           Wed Mar 26 11:58:37 2014 (5332F92D)
    iaStorA.sys            Fri May  2 19:06:56 2014 (53642510)
    dump_iaStorA.sys       Fri May  2 19:06:56 2014 (53642510)
    AMDACPKSL.SYS          Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys           Sat Jun 21 22:32:00 2014 (53A64020)
    bwcW8x64.sys           Thu Sep 11 15:43:49 2014 (5411FB75)
    atikmpag.sys           Mon Sep 15 17:59:06 2014 (5417612A)
    atikmdag.sys           Mon Sep 15 18:21:08 2014 (54176654)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct 13 06:47:48.587 2014 (UTC - 4:00)**************************
    dump_storahci.sys      Thu Aug 22 07:40:39 2013 (5215F8B7)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct 11 05:21:05.361 2014 (UTC - 4:00)**************************
    TeeDriverx64.sys       Thu Sep  5 14:02:18 2013 (5228C72A)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  8 07:41:49.243 2014 (UTC - 4:00)**************************
    athw8x.sys             Thu Jan 17 04:15:39 2013 (50F7C13B)
    e22w8x64.sys           Wed Mar 20 17:24:01 2013 (514A28F1)
    bwcW8x64.sys           Fri Nov  8 10:31:59 2013 (527D03EF)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  8 01:48:30.967 2014 (UTC - 4:00)**************************
    agp440.sys             Thu Aug 22 07:39:35 2013 (5215F877)
    nv_agp.sys             Thu Aug 22 07:39:38 2013 (5215F87A)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct  7 04:37:29.373 2014 (UTC - 4:00)**************************
    AtihdWB6.sys           Tue Sep 24 20:24:38 2013 (52422D46)
    AMDACPKSL.SYS          Tue Sep 24 20:24:41 2013 (52422D49)
    atikmpag.sys           Fri Dec  6 15:21:45 2013 (52A231D9)
    atikmdag.sys           Fri Dec  6 16:19:43 2013 (52A23F6F)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct  6 23:14:40.599 2014 (UTC - 4:00)**************************
    TRIXX.sys              Wed Oct  6 12:14:37 2010 (4CACA06D)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=TRIXX.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Win 8.1


    Hi and thanks.

    I removed sapphire trixx, removed killer network all together just now since I can do without it for testing and updated intel smart connect. I thought about removing it but just left it for now.

    I clean the inside of my case and fans every month or so and have filters or mesh over every hole in my case and over every fan. 4 case fans. I don't overclock and used trixx to underclock and undervolt my gpu sometimes.

    It's not a pirated software problem as I don't have any such software installed and my windows was a legit 8 ipro install updated to 8.1

    I've run hard drive tests using the drive manufacturers own software, even if the sandisk ssd software is basic. No problems showing there.

    All the hardware is around 10 or 11 months old now.

    Temp wise my cpu reaches around 57 C maybe a degree or two more at times if stressed and my gpu never goes over 70C even when I've stressed it with benchmarks or mining software.

    I'll go through your testing pages and see if I can find some piece of software that throws up an error now.

    Thank you for taking the time to help me, it's much appreciated.
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Win 8.1


    PS it still crashed with the above done and pointed to atikmdag.sys
    I have the latest non beta drivers from ati but might try the beta versions for my r9 280x gpu.

    I attached this last minidump
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    NTIOLib_X64.sys is still present in this memory dump. It's usually related to the MSI Afterburner, Riva Tuner, EVGA Precision, and MSI Live Update software. Please be sure that these componets are removed. If the BSOD's persist and continue to expose this driver, then we'll take steps to manually remove it.

    Beyond that, please run Driver Verifier according to these instructions: Driver Verifier Settings

    FYI - the memory dump "feels" like a hardware problem to me. Make sure that you run all the hardware diagnostics and we'll move on from there.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Oct 17 02:15:45.039 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101714-4109-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:11:24.740
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+174e7 )
    BugCheck 1E, {ffffffffc0000005, fffff800874a44e7, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800874a44e7, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_atikmdag+174e7
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.8
      BIOS Release Date             05/30/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Oct 17 02:15:45.039 2014 (UTC - 4:00)**************************
    MBfilt64.sys           Thu Jul 30 23:40:32 2009 (4A7267B0)
    NTIOLib_X64.sys        Thu Oct 25 06:27:58 2012 (5089142E)
    ikbevent.sys           Tue Aug  6 19:41:35 2013 (520189AF)
    imsevent.sys           Tue Aug  6 19:45:57 2013 (52018AB5)
    intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
    RTKVHD64.sys           Tue Dec 10 07:16:11 2013 (52A7060B)
    ISCTD.sys              Wed Jan 22 14:37:35 2014 (52E01DFF)
    TeeDriverx64.sys       Thu Mar 13 14:21:52 2014 (5321F740)
    athw8x.sys             Fri Mar 14 00:59:00 2014 (53228C94)
    INETMON.sys            Thu Apr  3 12:50:43 2014 (533D9163)
    iaStorA.sys            Fri May  2 19:06:56 2014 (53642510)
    dump_iaStorA.sys       Fri May  2 19:06:56 2014 (53642510)
    AMDACPKSL.SYS          Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys           Sat Jun 21 22:32:00 2014 (53A64020)
    atikmpag.sys           Mon Sep 15 17:59:06 2014 (5417612A)
    atikmdag.sys           Mon Sep 15 18:21:08 2014 (54176654)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Win 8.1


    That NTIOLib file was installed with MSI Supercharger - a programme that allows increased charging rates via USB 3 ports with some devices. I uninstalled it now.

    I have also updated my m/b BIOS. When I used the recommended method and the newest BIOS it borked my Intel ME so I reflashed the version before and used the built in flasher set to flash both the mb and Intel ME which worked.

    Then I noticed the Windows 8.1 pro watermark at the bottom right of my screen. I had this before when I first updated to 8.1 but that time it just said secure boot wasn't enabled. I managed to enable that and it went away.
    Slmgr showed my install was in Notification mode.
    I take it the BIOS updates triggered this.

    I ran the phone activation which got rid of the watermark and re-activated my install.

    I also removed ATI Catalyst Control Centre and gpu drivers and reinstalled the latest beta version. This time I installed the drivers alone minus any of the added stuff including Catalyst Control Center.

    Since then I have been waiting for the next crash...


    My cpu temps are also high when running prime95 i.e. 79C but this is with the default Intel Cooler and Haswell cpus are known for this because of the TIM inside the cpu case instead of the lid being soldered on like previous versions of INtel CPUs.

    My gpu temps are in the low 70s C as well but that's the default BIOS that lets the gpu temp reach this without ramping up the fan speed which is why I had trixx installed. I have got an updated gpu bios that fixes this but I just used trixx before to save flashing it.
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Win 8.1


    I have run driver verifier and have attached the dump file that was generated after a number of hours running.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Late for work again!
    The driver blamed is your wireless driver - athw8x.sys
    This could be a hardware problem with the wireless card,
    It could be a software problem with the drivers
    Or it could be a problem that's "referred" from another program that uses the wireless

    First:
    - download a fresh copy of the latest Win8.1 compatible version of the wireless drivers
    - uninstall the current wireless drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Next, a lot of the MSI systems have the Killer Network Manager. If you do, have a look at this:
    At times the Killer Network Manager may cause BSOD problems:
    NOTE:Link thanks to blueelvis (15Oct2014): https://forum-en.msi.com/index.php?topic=178064.0 This is a method for removing all the network software and only installing the driver. Perfect for those issues that can't be resolved any other way!

    NOTE: See this link first: BSOD while playing on msi gt70 dragon edition 2 (thanks to kaelaan) It appears that the Killer Service problem was solved with the latest release of the Qualcomm versions of the drivers (so try updating to a version dated from later in 2014).
    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.
    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the last .exe to .BAD (the long string of letters and numbers may change)

    Just FYI - here are the MSI workaround instructions: MSI USA - Online Technical Support FAQ
    PS - don't forget to turn Driver Verifier off. To do this, open up verifier.exe and select "Delete existing settings", then click on "Finish" and reboot for the changes to take effect.

    Good luck!

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Oct 18 18:48:21.035 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101814-11765-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 8:09:15.766
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+28dadd )
    BugCheck 1000007E, {ffffffffc0000005, fffff8005c7e63d3, ffffd00063d59868, ffffd00063d59070}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8005c7e63d3, The address that the exception occurred at
    Arg3: ffffd00063d59868, Exception Record Address
    Arg4: ffffd00063d59070, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_athw8x+28dadd
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.8
      BIOS Release Date             05/30/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Oct 18 18:48:21.035 2014 (UTC - 4:00)**************************
    MBfilt64.sys           Thu Jul 30 23:40:32 2009 (4A7267B0)
    ikbevent.sys           Tue Aug  6 19:41:35 2013 (520189AF)
    imsevent.sys           Tue Aug  6 19:45:57 2013 (52018AB5)
    intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
    RTKVHD64.sys           Tue Dec 10 07:16:11 2013 (52A7060B)
    ISCTD.sys              Wed Jan 22 14:37:35 2014 (52E01DFF)
    TeeDriverx64.sys       Thu Mar 13 14:21:52 2014 (5321F740)
    athw8x.sys             Fri Mar 14 00:59:00 2014 (53228C94)
    INETMON.sys            Thu Apr  3 12:50:43 2014 (533D9163)
    dump_iaStorA.sys       Fri May  2 19:06:56 2014 (53642510)
    iaStorA.sys            Fri May  2 19:06:56 2014 (53642510)
    AMDACPKSL.SYS          Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys           Sat Jun 21 22:32:00 2014 (53A64020)
    atikmpag.sys           Sat Oct  4 14:31:19 2014 (54303CF7)
    atikmdag.sys           Sat Oct  4 14:54:23 2014 (5430425F)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Win 8.1


    I did have it running for a good while after updating my wireless drivers with the latest ones I could find from an unofficial atheros site since my actual pci e card maker has very old ones.

    THis last crash is related to a directx file I think and seems to point to hardware according to windbg64.

    I guess it's a case of stripping things out one at a time and trying the system for a while. Either that or a complete fresh install.
    I guess it's easier to try with single memory sticks first, then the graphics adapter removed and using the cpu's onboard intel gpu and the wireless pci-e card removed.

    Then I'd have to consider a new motherboard if none of that works.

    If only my other computers weren't an Intel nuc and an AMD based HP microserver I could try swapping parts over

    I've attached the dump again just in case you can think of something when you look at it.

    Thanks again for taking the time to help me.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Just FYI - here's how I do BSOD analysis':
    - first I rule out 3rd party drivers (over 90% of BSOD's are due to this)
    - then I rule out hardware (less than 10% of BSOD's are due to this)
    - then I look at Windows problems (less than 1% of BSOD's are due to this - as long as Windows Updates are fully up to date).

    Unfortunately some 3rd party drivers can cause problems that make us think that it's a hardware problem - so we have to continue to rule them out even as we're trying to address a hardware problem (Windows drivers can also do this, but again are less likely to malfunction in this way).

    Hardware stripdown sometimes helps narrow down the problem. Here's a link to a guide I made a while back: Hardware Stripdown Troubleshooting

    This memory dump blames hardware and it's an attempt to write to read only memory.
    Have you tested your memory? By this I mean RAM, CPU, and video.
    Here's the link to the free hardware diagnostics that I suggest: Hardware Diagnostics

    From what you've described (and from the reports) the most likely culprit is the video card.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Oct 20 14:30:20.075 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\102014-3828-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:1 days 3:59:34.774
    Probably caused by :hardware ( dxgkrnl!DXGCONTEXT::Present+965 )
    BugCheck BE, {ffffc00068daff85, 800000022b7b4101, ffffd00023ee0db0, b}
    BugCheck Info: ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
    Arguments: 
    Arg1: ffffc00068daff85, Virtual address for the attempted write.
    Arg2: 800000022b7b4101, PTE contents.
    Arg3: ffffd00023ee0db0, (reserved)
    Arg4: 000000000000000b, (reserved)
    BUGCHECK_STR:  0xBE
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  WorldOfTanks.e
    FAILURE_BUCKET_ID: IP_MISALIGNED_dxgkrnl.sys
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  V1.8
      BIOS Release Date             05/30/2014
      Manufacturer                  MSI
      Product Name                  MS-7821
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Oct 20 14:30:20.075 2014 (UTC - 4:00)**************************
    MBfilt64.sys           Thu Jul 30 23:40:32 2009 (4A7267B0)
    ikbevent.sys           Tue Aug  6 19:41:35 2013 (520189AF)
    imsevent.sys           Tue Aug  6 19:45:57 2013 (52018AB5)
    intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
    RTKVHD64.sys           Tue Dec 10 07:16:11 2013 (52A7060B)
    ISCTD.sys              Wed Jan 22 14:37:35 2014 (52E01DFF)
    TeeDriverx64.sys       Thu Mar 13 14:21:52 2014 (5321F740)
    athwbx.sys             Wed Apr  2 22:02:17 2014 (533CC129)
    INETMON.sys            Thu Apr  3 12:50:43 2014 (533D9163)
    iaStorA.sys            Fri May  2 19:06:56 2014 (53642510)
    dump_iaStorA.sys       Fri May  2 19:06:56 2014 (53642510)
    AMDACPKSL.SYS          Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys           Sat Jun 21 22:32:00 2014 (53A64020)
    atikmpag.sys           Sat Oct  4 14:31:19 2014 (54303CF7)
    atikmdag.sys           Sat Oct  4 14:54:23 2014 (5430425F)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
BSOD Win 8.1 happening very often now
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