Windows 8 and 8.1 Forums


BSOD installing Cadalyst HDAUDIO Driver AtihdWB6.sys

  1. #1


    Posts : 1
    Window 8.1 Pro With Media Center

    BSOD installing Cadalyst HDAUDIO Driver AtihdWB6.sys


    I was updating my drivers using a driver updater and it downloaded and tried to install an Ati Cadalyst HD Audio Driver and caused a blue screen stop message to appear. The specific message was SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (AtihdWB6.sys)

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    A single BSOD usually isn't something to worry about. Only worry if it repeats.
    That was what the old BSOD's used to say - but in making it friendlier, they took out (IMO) some of the important info.

    Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one).

    You have 5 hard drives. What is the make/model/wattage and age of your Power Supply?

    This device doesn't have drivers installed:
    XPS MiniView USB\VID_BEEF&PID_0006\AAAAAAAAAAAAAAAAAAAA The drivers for this device are not installed.
    This is most likely an XPS MiniView gadget installed on your Dell. Please uninstall it.

    It appears that you have Constant Guard Protection and Norton installed. Please uninstall the Constant Guard stuff and ensure that the Norton is updated.

    Please uninstall the Western Digital software. The wdcsam64.sys driver dates from 2008 and is known to cause BSOD's on some Windows systems.

    Please check and see if your Acronis True Image is compatible w/Win8.1 - it's very old and might not be compatible.

    Get rid of the driver updater - it may have tried to update the AMD audio driver, but it didn't bother to update the video drivers (which date from 2012). Get the latest version of the AMD video drivers from the AMD website and install them.


    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    OEM03Vfx.sys Mon Mar 5 05:55:47 2007 (45EBF733)
    Creative Camera OEM003 Video VFX Drive
    OEM03Vfx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    OEM03Vid.sys Wed Apr 25 03:42:48 2007 (462F0678)
    Creative Camera OEM003 Video VFX Drive
    OEM03Vid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    OEM03Afx.sys Fri Jun 8 04:00:36 2007 (46690CA4)
    Creative Camera OEM003 Video VFX Drive
    OEM03Afx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    wdcsam64.sys Wed Apr 16 04:39:08 2008 (4805BB2C)
    Western Digital
    wdcsam64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    VSTCNXT6.SYS Wed Oct 15 20:52:22 2008 (48F69046)
    Conexant SoftK56 Modem Driver
    http://www.carrona.org/drivers/driver.php?id=VSTCNXT6.SYS

    VSTBS26.SYS Wed Oct 15 20:54:06 2008 (48F690AE)
    Conexant HSF_HWB2 WDM driver [br] or Conexant SoftK56 Modem Driver
    http://www.carrona.org/drivers/driver.php?id=VSTBS26.SYS

    VSTDPV6.SYS Wed Oct 15 20:57:45 2008 (48F69189)
    Conexant SoftK56 Modem Driver
    http://www.carrona.org/drivers/driver.php?id=VSTDPV6.SYS

    ElRawDsk.sys Tue Oct 26 05:34:13 2010 (4CC6A095)
    RawDisk Driver by EldoS Corporation
    http://www.carrona.org/drivers/driver.php?id=ElRawDsk.sys

    afcdp.sys Wed Jul 20 10:46:03 2011 (4E26EA2B)
    Acronis File Level CDP Kernel Helper
    http://www.carrona.org/drivers/driver.php?id=afcdp.sys

    e1e6032e.sys Mon Sep 26 18:52:28 2011 (4E81022C)
    Intel 82562V-2 10/100 Network Connection Ethernet driver
    http://www.carrona.org/drivers/driver.php?id=e1e6032e.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Oct 14 11:28:22.457 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101414-20703-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 0:35:27.251
    *** WARNING: Unable to verify timestamp for AtihdWB6.sys
    *** ERROR: Module load completed but symbols could not be loaded for AtihdWB6.sys
    Probably caused by :AtihdWB6.sys ( AtihdWB6+5817 )
    BugCheck 1000007E, {ffffffffc0000005, fffff8011f4c6817, ffffd00030b45788, ffffd00030b44f90}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8011f4c6817, The address that the exception occurred at
    Arg3: ffffd00030b45788, Exception Record Address
    Arg4: ffffd00030b44f90, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    FAILURE_BUCKET_ID: AV_AtihdWB6+5817
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E6550  @ 2.33GHz"
    MaxSpeed:     2330
    CurrentSpeed: 2327
      BIOS Version                  A07
      BIOS Release Date             02/25/2009
      Manufacturer                  Dell Inc.
      Product Name                  Dell XPS420                  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Oct 14 11:28:22.457 2014 (UTC - 4:00)**************************
    OEM03Vfx.sys                Mon Mar  5 05:55:47 2007 (45EBF733)
    OEM03Vid.sys                Wed Apr 25 03:42:48 2007 (462F0678)
    OEM03Afx.sys                Fri Jun  8 04:00:36 2007 (46690CA4)
    wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)
    VSTCNXT6.SYS                Wed Oct 15 20:52:22 2008 (48F69046)
    VSTBS26.SYS                 Wed Oct 15 20:54:06 2008 (48F690AE)
    VSTDPV6.SYS                 Wed Oct 15 20:57:45 2008 (48F69189)
    ElRawDsk.sys                Tue Oct 26 05:34:13 2010 (4CC6A095)
    afcdp.sys                   Wed Jul 20 10:46:03 2011 (4E26EA2B)
    e1e6032e.sys                Mon Sep 26 18:52:28 2011 (4E81022C)
    PxHlpa64.sys                Tue Apr 24 13:26:29 2012 (4F96E245)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    PDFsFilter.sys              Thu May 10 12:29:02 2012 (4FABECCE)
    atikmpag.sys                Mon Jun 18 16:41:29 2012 (4FDF9279)
    atikmdag.sys                Mon Jun 18 17:21:01 2012 (4FDF9BBD)
    vidsflt.sys                 Thu Feb 14 02:04:41 2013 (511C8C89)
    tib.sys                     Wed Mar 20 05:00:38 2013 (51497AB6)
    fltsrv.sys                  Mon May 13 05:40:09 2013 (5190B4F9)
    SYMEVENT64x86.SYS           Fri Jul 26 22:26:58 2013 (51F32FF2)
    SRTSPX64.SYS                Fri Jul 26 22:45:06 2013 (51F33432)
    Ironx64.SYS                 Mon Jul 29 20:59:35 2013 (51F70FF7)
    SYMDS64.SYS                 Tue Jul 30 19:29:08 2013 (51F84C44)
    snapman.sys                 Wed Aug 14 08:17:26 2013 (520B7556)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    agp440.sys                  Thu Aug 22 07:39:35 2013 (5215F877)
    nv_agp.sys                  Thu Aug 22 07:39:38 2013 (5215F87A)
    ccSetx64.sys                Mon Sep 23 23:58:04 2013 (52410DCC)
    bcbtums.sys                 Thu Oct 17 16:45:30 2013 (52604C6A)
    
    
    point64.sys                 Thu Dec 12 08:16:17 2013 (52A9B721)
    dc3d.sys                    Thu Dec 12 08:16:35 2013 (52A9B733)
    SRTSP64.SYS                 Mon Feb 10 18:04:55 2014 (52F95B17)
    SYMNETS.SYS                 Thu Feb 13 06:25:14 2014 (52FCAB9A)
    SYMEFA64.SYS                Thu Feb 27 18:32:07 2014 (530FCAF7)
    AMDACPKSL.SYS               Tue Mar 11 19:49:44 2014 (531FA118)
    AtihdWB6.sys                Tue Mar 11 19:50:02 2014 (531FA12A)
    LHidFilt.Sys                Tue Mar 18 20:21:03 2014 (5328E2EF)
    AntiLog64.sys               Thu Mar 20 04:49:40 2014 (532AABA4)
    EX64.SYS                    Mon Aug 11 06:19:41 2014 (53E898BD)
    ENG64.SYS                   Mon Aug 11 06:25:04 2014 (53E89A00)
    IDSvia64.sys                Wed Aug 20 18:48:56 2014 (53F525D8)
    eeCtrl64.sys                Tue Aug 26 14:21:20 2014 (53FCD020)
    EraserUtilRebootDrv.sys     Tue Aug 26 14:21:21 2014 (53FCD021)
    BHDrvx64.sys                Tue Sep 23 22:12:51 2014 (542228A3)
    
    OEM03Vfx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    OEM03Vid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    OEM03Afx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    http://www.carrona.org/drivers/driver.php?id=VSTCNXT6.SYS
    http://www.carrona.org/drivers/driver.php?id=VSTBS26.SYS
    http://www.carrona.org/drivers/driver.php?id=VSTDPV6.SYS
    http://www.carrona.org/drivers/driver.php?id=ElRawDsk.sys
    http://www.carrona.org/drivers/driver.php?id=afcdp.sys
    http://www.carrona.org/drivers/driver.php?id=e1e6032e.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=PDFsFilter.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=vidsflt.sys
    http://www.carrona.org/drivers/driver.php?id=tib.sys
    http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=snapman.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=point64.sys
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=AntiLog64.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
      My System SpecsSystem Spec

BSOD installing Cadalyst HDAUDIO Driver AtihdWB6.sys
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