Windows 8 and 8.1 Forums


BSOD after installing nVidia Quadro K2000

  1. #1


    Posts : 12
    Windows 8.1

    BSOD after installing nVidia Quadro K2000


    I've had occasional BSOD while playing games or running graphics intensive applications (SolidWorks, etc) with my previous AMD graphics card, so I thought I'd try an nVidia instead. I put a Quadro K2000 this morning and now my computer is crashing hourly. The culprit is reported as nvlddmkm.sys for what that's worth.

    I believe I have all the latest Windows 8.1 updates and I tried two versions of the nVidia driver, the version "certified" for SolidWorks and now the latest one (340.84).

    Any help would be appreciated!

    Nathan

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: ffffd00137b48184, memory referenced
    Arg2: 000000000000000e, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8000c82e519, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    DUMP_FILE_ATTRIBUTES: 0x8
      Kernel Generated Triage Dump
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800f13e1138
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
     ffffd00137b48184 
    
    CURRENT_IRQL:  e
    
    FAULTING_IP: 
    nvlddmkm+1bc519
    fffff800`0c82e519 658a042584010000 mov     al,byte ptr gs:[184h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  AV
    
    PROCESS_NAME:  System
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    TRAP_FRAME:  ffffd00127b86850 -- (.trap 0xffffd00127b86850)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000087 rbx=0000000000000000 rcx=ffffd00127b543c0
    rdx=ffffd00127b86ac0 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8000c82e519 rsp=ffffd00127b869e0 rbp=ffffd00127b869e0
     r8=0000000000000000  r9=0000000000000020 r10=fffff8000c9cb6dc
    r11=ffffd00127b86b28 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    nvlddmkm+0x1bc519:
    fffff800`0c82e519 658a042584010000 mov     al,byte ptr gs:[184h] gs:00000000`00000184=??
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800f11ec7e9 to fffff800f11e0ca0
    
    STACK_TEXT:  
    ffffd001`27b86708 fffff800`f11ec7e9 : 00000000`0000000a ffffd001`37b48184 00000000`0000000e 00000000`00000000 : nt!KeBugCheckEx
    ffffd001`27b86710 fffff800`f11eb03a : 00000000`00000000 00000000`00000000 00000000`00000000 ffffd001`27b86850 : nt!KiBugCheckDispatch+0x69
    ffffd001`27b86850 fffff800`0c82e519 : ffffd001`27b86a20 fffff800`0c84d0f3 ffffe000`df6d6000 00000000`00000000 : nt!KiPageFault+0x23a
    ffffd001`27b869e0 ffffd001`27b86a20 : fffff800`0c84d0f3 ffffe000`df6d6000 00000000`00000000 ffffd001`27b86cf0 : nvlddmkm+0x1bc519
    ffffd001`27b869e8 fffff800`0c84d0f3 : ffffe000`df6d6000 00000000`00000000 ffffd001`27b86cf0 ffffe000`df6d6000 : 0xffffd001`27b86a20
    ffffd001`27b869f0 ffffe000`df6d6000 : 00000000`00000000 ffffd001`27b86cf0 ffffe000`df6d6000 00000000`00000020 : nvlddmkm+0x1db0f3
    ffffd001`27b869f8 00000000`00000000 : ffffd001`27b86cf0 ffffe000`df6d6000 00000000`00000020 ffffe000`e1376000 : 0xffffe000`df6d6000
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nvlddmkm+1bc519
    fffff800`0c82e519 658a042584010000 mov     al,byte ptr gs:[184h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nvlddmkm+1bc519
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  52053bd6
    
    FAILURE_BUCKET_ID:  AV_nvlddmkm+1bc519
    
    BUCKET_ID:  AV_nvlddmkm+1bc519
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:av_nvlddmkm+1bc519
    
    FAILURE_ID_HASH:  {8c254bd3-3431-de9e-a462-a7f166b4e9a6}
    
    Followup: MachineOwner
    ---------
    Nvidia driver is the cause. Please try the following: Nvidia - Nvlddmkm.sys error message
    Have you completely removed AMD Drivers prior to installing the Nvidia ones?
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows 8.1

    Yes


    I uninstalled the AMD drivers using DDU and just removed the nVidia drivers using it as well. I did a clean reinstall of the nVidia 340.84 driver. It crashed after 20 minutes. The latest minidump is enclosed.

    I also tried the process in that other thread and it didn't work at all.

    Nathan
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Please do the following procedure: Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums Post the new minidump when it happens with this enabled.
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Windows 8.1


    I enabled Driver Verifier and it crashed about six times without a blue screen. This last time I got a BSOD. The minidump for that is enclosed.

    Nathan
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    It still points to nvidia. Try installing some other driver version on top of this one. Try this prior to reinstalling: https://www.youtube.com/watch?v=YrOKlh9fC9g
      My System SpecsSystem Spec

  7. #7


    Posts : 12
    Windows 8.1


    I've tried everything you suggest. The youtube video "fix" did nothing.

    I installed six different drivers from nVidia, going back to several that were reported as very stable with Windows 8.1. No change.

    I removed the nVidia card and put my AMD FirePro W5000 back in. I installed the "certified" driver for SolidWorks (9.003.3) and updated Driver Verifier to include the new drivers. It still crashes periodically, sometimes with a BSOD or sometimes it just hangs. The "IRQL_NOT_LESS_OR_EQUAL" error is still reported with the BSOD. Here is the last minidump.

    I'm puzzled why it happens with two different video cards from two different vendors with completely different drivers. There must be something else going on with my system. :/
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: ffffd00096bc0020, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff803a89f9b3e, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    DUMP_FILE_ATTRIBUTES: 0x8
      Kernel Generated Triage Dump
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff803a8b72138
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
     ffffd00096bc0020 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KiAcquireSpinLockInstrumented+12
    fffff803`a89f9b3e 65488b1c2520000000 mov   rbx,qword ptr gs:[20h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  AV
    
    PROCESS_NAME:  System
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    TRAP_FRAME:  ffffd00094bbc020 -- (.trap 0xffffd00094bbc020)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=ffffe0006899c228
    rdx=ffffcf81b46ce790 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff803a89f9b3e rsp=ffffd00094bbc1b0 rbp=0000000000000000
     r8=ffffcf81b46ce860  r9=0000000000000001 r10=00000000000006a0
    r11=ffffcf81b46ce790 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    nt!KiAcquireSpinLockInstrumented+0x12:
    fffff803`a89f9b3e 65488b1c2520000000 mov   rbx,qword ptr gs:[20h] gs:00000000`00000020=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff803a897d7e9 to fffff803a8971ca0
    
    STACK_TEXT:  
    ffffd000`94bbbed8 fffff803`a897d7e9 : 00000000`0000000a ffffd000`96bc0020 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`94bbbee0 fffff803`a897c03a : 00000000`00000000 ffffe000`6899c220 00000000`00000000 ffffd000`94bbc020 : nt!KiBugCheckDispatch+0x69
    ffffd000`94bbc020 fffff803`a89f9b3e : ffffcf81`b46ce790 fffff803`a8e8d2dd ffffe000`68999d20 ffffe000`689e0a90 : nt!KiPageFault+0x23a
    ffffd000`94bbc1b0 fffff803`a8e9c4b4 : ffffe000`6899c220 ffffd000`94bbc268 00000000`00000000 ffffe000`66931060 : nt!KiAcquireSpinLockInstrumented+0x12
    ffffd000`94bbc200 fffff803`a8e9c57f : ffffcf81`b46ce702 ffffe000`68157740 fffff803`a8eb4800 fffff803`a88ea18d : nt!VfIrpDatabaseEntryAcquireLock+0x2c
    ffffd000`94bbc230 fffff803`a8e944ac : ffffcf81`b46cee00 ffffcf81`b46cee02 00000000`00000000 ffffe000`66931060 : nt!VfIrpDatabaseEntryFindAndLock+0xab
    ffffd000`94bbc260 fffff803`a8e8826f : 00000000`00000000 ffffcf81`b46ce790 ffffd000`94bbc470 ffffcf81`b46cee00 : nt!VfPendingMoreProcessingRequired+0x2c
    ffffd000`94bbc2b0 fffff803`a88a4df8 : ffffcf81`b46ce790 ffffd000`00000000 ffffd000`94bbc3b9 ffffcf81`b46ce790 : nt!IovpLocalCompletionRoutine+0xf7
    ffffd000`94bbc310 fffff803`a8e87b6f : 00000000`00000000 ffffcf81`b46ce700 ffffe000`66925900 fffff801`87078082 : nt!IopfCompleteRequest+0x588
    ffffd000`94bbc420 fffff801`870698fc : 00000000`ffffffff 00000000`0000000a ffffe000`677de700 ffffe000`677de720 : nt!IovCompleteRequest+0x1d7
    ffffd000`94bbc4f0 fffff801`87076364 : ffffe000`677de8a0 00000000`00000000 ffffd000`00000001 ffffe000`677de702 : Wdf01000!FxRequest::CompleteInternal+0x23c
    ffffd000`94bbc5b0 fffff801`892e3f16 : ffffe000`677de8a0 ffffd000`94bb0000 ffffe000`677de700 ffffe000`677de700 : Wdf01000!imp_WdfRequestComplete+0x8c
    ffffd000`94bbc620 fffff801`892e4e8c : ffffe000`677de8a0 00000000`00000001 ffffe000`677de920 ffffd000`94bbc7a0 : USBXHCI!Bulk_Transfer_CompleteCancelable+0x15a
    ffffd000`94bbc680 fffff801`892d202b : 00000000`00000780 ffffe000`6692d210 00000000`00000000 ffffe000`66966050 : USBXHCI!Bulk_ProcessTransferEventWithED1+0x3a8
    ffffd000`94bbc730 fffff801`87101c81 : ffffd000`94bc0180 00000000`00000f44 00001fff`996d2fd8 ffffd000`94bc0180 : USBXHCI!Interrupter_WdfEvtInterruptDpc+0x427
    ffffd000`94bbc830 fffff803`a8861130 : ffffd000`94bc2f00 ffffd000`94bbcb00 ffffe000`6692d020 fffff803`a8883ae0 : Wdf01000!FxInterrupt::DpcHandler+0xc1
    ffffd000`94bbc860 fffff803`a886034b : ffffd000`94bc0180 ffffe000`66afb010 00000000`00000004 fffff803`a89f8628 : nt!KiExecuteAllDpcs+0x1b0
    ffffd000`94bbc9b0 fffff803`a89757ea : ffffd000`94bc0180 ffffd000`94bc0180 ffffd000`94bcc3c0 ffffe000`65413080 : nt!KiRetireDpcList+0xdb
    ffffd000`94bbcc60 00000000`00000000 : ffffd000`94bbd000 ffffd000`94bb7000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    USBXHCI!Bulk_Transfer_CompleteCancelable+15a
    fffff801`892e3f16 488d4d58        lea     rcx,[rbp+58h]
    
    SYMBOL_STACK_INDEX:  c
    
    SYMBOL_NAME:  USBXHCI!Bulk_Transfer_CompleteCancelable+15a
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: USBXHCI
    
    IMAGE_NAME:  USBXHCI.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  530893ef
    
    IMAGE_VERSION:  6.3.9600.17031
    
    BUCKET_ID_FUNC_OFFSET:  15a
    
    FAILURE_BUCKET_ID:  AV_USBXHCI!Bulk_Transfer_CompleteCancelable
    
    BUCKET_ID:  AV_USBXHCI!Bulk_Transfer_CompleteCancelable
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:av_usbxhci!bulk_transfer_completecancelable
    
    FAILURE_ID_HASH:  {4993a1b5-1810-3a7e-3a43-18068d25fc19}
    
    Followup: MachineOwner
    ---------
    Please try updating or removing the driver highlighted in red as it seems to be the cause of your most recent crash. Is your system fully updated?
    Try usnig this : Intel® Driver Update Utility
      My System SpecsSystem Spec

  9. #9


    Posts : 12
    Windows 8.1


    I updated the BIOS last night. No change. I tried the Intel Driver Update Utility and all it suggested was an update to the audio driver, which I've downloaded and tried next.

    I can consistently get a BSOD fairly quickly by running a graphics intensive program like Firestorm (Second Life viewer). Here are nine minidumps I collected over the last 90 minutes. Doesn't seem to be any consistent cause. Frustrating!
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    Excuse me for the delay, I will look througth the files in the evening since I am very busy right now.
      My System SpecsSystem Spec

Page 1 of 3 123 LastLast
BSOD after installing nVidia Quadro K2000
Related Threads
Hi There! Recently while booting my computer up from being off for quite a while, it noticed it hung at the windows 8 login screen. From there I tried to reboot, only for it it blue screen on the desktop. The blue screen error message was "tdr_video_failure". Just before it blue screened, I...
BSOD When Using Nvidia GPU in BSOD Crashes and Debugging
So recently I've been getting BSOD ever so often that it's been bugging me pretty badly... It could happen randomly when I'm browsing the web or I can make it happen myself by launching some games with the Nvidia GPU. My touchpad would always stop working before it crashes for about a minute....
Solved Nvidia Quadro NVS 110M in Drivers & Hardware
Does anyone know if there is Nvidia Quadro NVS 110M drivers for Windows 8? I cant seem to find any and Windows 8 installs some Microsoft Basic driver which doesnt work properly. Thanks.
Hey all, Upgraded to Win 8 yesterday that I downloaded from Microsoft, and everything was fine and smooth until I installed Nvidia drivers and restarted the PC. Appearantly this is a common problem, and after some googling people suggested to run Win 8 in safe mode and restore the PC to an...
System running windows 7 just fine. With driver version 7.15.11.7967 has anyone had success installing windows 8? thanks
I have a Dell Latitude D620 equipped with a nvidia Quadro NVS110m graphic card. This laptop worked flawlessly with Windows 7 on it. On Dell support web site the only 64bit driver for this card was for Vista but never had any problem with Windows 7. However these drivers makes Windows 8 very...
Solved NVIDIA Quadro NVS 140M in Drivers & Hardware
I have a Lenovo T61, and the driver that windows automatically installs doesn't work right, and openGL doesn't work. The install package I have from the lenovo site would fix it, but I can't install it because it has to be Windows 2000/XP/7. Any way to get around this? Is there some way to manually...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook