Windows 8 and 8.1 Forums


Random BSOD When Watching Videos

  1. #1


    Posts : 3
    Windows 8

    Random BSOD When Watching Videos


    Yesterday I was watching a video and the screen froze for about 5 seconds, some pixels went all weird, and then the BSOD came out. Then I watched videos today and it happened again 2 times. I attached the files, so good luck.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Hi,

    Your video driver is crashing but not because of it being at fault.

    First likely culprit by a longshot is your Lucidlogix software, so uninstall that.

    Code:
    VirtuWDDM VirtuWDDM.sys Thu Jul 07 08:40:25 2011
    If you are overclocking anything, set default clocks while testing.

    I would definitely update these drivers too:

    MBfilt64 MBfilt64.sys Thu Jul 30 23:40:32 2009
    EIO64 EIO64.sys Tue Jul 21 22:34:42 2009


    If necessary after all of the above, remove your Avast in safe mode with the special tool found online.

    Code:
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nvlddmkm+142444
    fffff880`03bb3444 488b5308        mov     rdx,qword ptr [rbx+8]
    
    EXCEPTION_RECORD:  fffff8800a7cf1d8 -- (.exr 0xfffff8800a7cf1d8)
    ExceptionAddress: fffff88003bb3444 (nvlddmkm+0x0000000000142444)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 0000000000000008
    Attempt to read from address 0000000000000008
    
    CONTEXT:  fffff8800a7cea10 -- (.cxr 0xfffff8800a7cea10)
    rax=fffff8800a7cf430 rbx=0000000000000000 rcx=fffff8800a7cf430
    rdx=fffff8800a7cf530 rsi=fffff8800a7cf530 rdi=0000000000000000
    rip=fffff88003bb3444 rsp=fffff8800a7cf410 rbp=fffff8800a7cf440
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000001
    r11=0000000000000002 r12=0000000000000001 r13=0000000000000102
    r14=fffffa8006da4010 r15=0000000000000002
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nvlddmkm+0x142444:
    fffff880`03bb3444 488b5308        mov     rdx,qword ptr [rbx+8] ds:002b:00000000`00000008=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000008
    
    READ_ADDRESS:  0000000000000008 Nonpaged pool
    
    FOLLOWUP_IP: 
    nvlddmkm+142444
    fffff880`03bb3444 488b5308        mov     rdx,qword ptr [rbx+8]
    
    BUGCHECK_STR:  AV
    
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    
    LAST_CONTROL_TRANSFER:  from 0000000000000388 to fffff88003bb3444
    
    STACK_TEXT:  
    fffff880`0a7cf410 00000000`00000388 : fffff880`0a7cf5b8 00000000`00000002 fffffa80`06da4010 fffff880`04371af0 : nvlddmkm+0x142444
    fffff880`0a7cf418 fffff880`0a7cf5b8 : 00000000`00000002 fffffa80`06da4010 fffff880`04371af0 00000000`00000000 : 0x388
    fffff880`0a7cf420 00000000`00000002 : fffffa80`06da4010 fffff880`04371af0 00000000`00000000 fffff880`0a7cf4d0 : 0xfffff880`0a7cf5b8
    fffff880`0a7cf428 fffffa80`06da4010 : fffff880`04371af0 00000000`00000000 fffff880`0a7cf4d0 fffff880`03ab2793 : 0x2
    fffff880`0a7cf430 fffff880`04371af0 : 00000000`00000000 fffff880`0a7cf4d0 fffff880`03ab2793 fffffa80`07f87000 : 0xfffffa80`06da4010
    fffff880`0a7cf438 00000000`00000000 : fffff880`0a7cf4d0 fffff880`03ab2793 fffffa80`07f87000 00000000`00000000 : nvlddmkm+0x900af0
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nvlddmkm+142444
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f548b5c
    
    STACK_COMMAND:  .cxr 0xfffff8800a7cea10 ; kb
    
    FAILURE_BUCKET_ID:  X64_AV_nvlddmkm+142444
    
    BUCKET_ID:  X64_AV_nvlddmkm+142444
    
    Followup: MachineOwner
    ---------
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8


    alright I'll try it.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Quote Originally Posted by wakamonkey View Post
    alright I'll try it.
    Cool. Lucidlogix still #1 priority to remove at the moment because as I said, it's the likely culprit.

    But regardless of anything, best to do this too:

    Open device manager. Right click on your Realtek audio and choose uninstall. Also click the box to delete the driver. Get rid of it completely in the device manager. Then, install the Realtek HD Audio codec driver found here:

    Realtek HD Audio 2.68 audio driver download from Guru3D.com


    --------

    If you already removed Lucidlogix software and rebooted, how is it going now? Well, I presume?
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8


    Yep =)

    So far I have not gotten a BSOD. I'll try updating that driver as you said for extra insurance. =)
      My System SpecsSystem Spec

Random BSOD When Watching Videos
Related Threads
BSOD playing games, or watching videos in BSOD Crashes and Debugging
Been getting a lot of BSODs lately, they used to happen frequently then they kind of just stopped, and now they seem to be starting up again for some reason, so I decided to finally try and get some help. I've attached the minidump file and I did a driver verifier which resulted in a BSOD...
I recently bought the parts for this computer and have assembled it. I have updated all of the driver that I am aware of and have even updated the BIOS. Please help me. My computer crashes whenever I try to watch youtube (especially if they are embedded in a website). Also, I recently purchased...
Good morning, I recently bought new hardware to upgrade my system. The whole works, motherboard, SSD, i7 processor, new RAM. computer name: STINKO-MAN windows version: Windows 8 , 6.2, build: 9200 windows dir: C:\WINDOWS Hardware: MS-7816, MSI, Z87-G43 GAMING (MS-7816) CPU: GenuineIntel...
BSOD Watching youtube videos in BSOD Crashes and Debugging
Hello, my comp crushed, my display adapter is Intel (R) HD Graphics. it's updated to 12/12/12 and I can't manually update it to newer version. What can be the solution?
I bought new computer parts in January and was having several BSOD issues with Windows 7. I decided to reformat using Windows 8.1 and had not had a single crash up until about 2 weeks ago. It started as a single crash. Then another a few days later. Now I'm to the point where I get several crashes...
BSOD's when watching videos. in BSOD Crashes and Debugging
Hi. I installed windows 8 on my cumputer around a month ago, and since a few weeks back i have had some random bsods when watching videos. Mostly when i watch videos that is stored localy, but there have been one or two crashes when streaming too. I have tried to upgrade to the latest AMD beta...
Solved Random BSOD when watching videos in BSOD Crashes and Debugging
This has been happening for a while now. But I've been having some unexplained BSODs. Usually it happens when playing videos. I get this "BRRRRR" noise and the computer slows down for a few seconds. And sometimes it just crashes after that, and I get a BSOD with some DPC_WATCHDOG_VIOLATION error.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook