Windows 8 and 8.1 Forums

Random BSOD When Watching Videos

  1. #1

    Posts : 3
    Windows 8

    Random BSOD When Watching Videos

    Yesterday I was watching a video and the screen froze for about 5 seconds, some pixels went all weird, and then the BSOD came out. Then I watched videos today and it happened again 2 times. I attached the files, so good luck.

      My System SpecsSystem Spec

  2. #2

    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Your video driver is crashing but not because of it being at fault.

    First likely culprit by a longshot is your Lucidlogix software, so uninstall that.

    VirtuWDDM VirtuWDDM.sys Thu Jul 07 08:40:25 2011
    If you are overclocking anything, set default clocks while testing.

    I would definitely update these drivers too:

    MBfilt64 MBfilt64.sys Thu Jul 30 23:40:32 2009
    EIO64 EIO64.sys Tue Jul 21 22:34:42 2009

    If necessary after all of the above, remove your Avast in safe mode with the special tool found online.

    Debugging Details:
    TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    fffff880`03bb3444 488b5308        mov     rdx,qword ptr [rbx+8]
    EXCEPTION_RECORD:  fffff8800a7cf1d8 -- (.exr 0xfffff8800a7cf1d8)
    ExceptionAddress: fffff88003bb3444 (nvlddmkm+0x0000000000142444)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 0000000000000008
    Attempt to read from address 0000000000000008
    CONTEXT:  fffff8800a7cea10 -- (.cxr 0xfffff8800a7cea10)
    rax=fffff8800a7cf430 rbx=0000000000000000 rcx=fffff8800a7cf430
    rdx=fffff8800a7cf530 rsi=fffff8800a7cf530 rdi=0000000000000000
    rip=fffff88003bb3444 rsp=fffff8800a7cf410 rbp=fffff8800a7cf440
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000001
    r11=0000000000000002 r12=0000000000000001 r13=0000000000000102
    r14=fffffa8006da4010 r15=0000000000000002
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    fffff880`03bb3444 488b5308        mov     rdx,qword ptr [rbx+8] ds:002b:00000000`00000008=????????????????
    Resetting default scope
    PROCESS_NAME:  System
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    EXCEPTION_PARAMETER1:  0000000000000000
    EXCEPTION_PARAMETER2:  0000000000000008
    READ_ADDRESS:  0000000000000008 Nonpaged pool
    fffff880`03bb3444 488b5308        mov     rdx,qword ptr [rbx+8]
    LAST_CONTROL_TRANSFER:  from 0000000000000388 to fffff88003bb3444
    fffff880`0a7cf410 00000000`00000388 : fffff880`0a7cf5b8 00000000`00000002 fffffa80`06da4010 fffff880`04371af0 : nvlddmkm+0x142444
    fffff880`0a7cf418 fffff880`0a7cf5b8 : 00000000`00000002 fffffa80`06da4010 fffff880`04371af0 00000000`00000000 : 0x388
    fffff880`0a7cf420 00000000`00000002 : fffffa80`06da4010 fffff880`04371af0 00000000`00000000 fffff880`0a7cf4d0 : 0xfffff880`0a7cf5b8
    fffff880`0a7cf428 fffffa80`06da4010 : fffff880`04371af0 00000000`00000000 fffff880`0a7cf4d0 fffff880`03ab2793 : 0x2
    fffff880`0a7cf430 fffff880`04371af0 : 00000000`00000000 fffff880`0a7cf4d0 fffff880`03ab2793 fffffa80`07f87000 : 0xfffffa80`06da4010
    fffff880`0a7cf438 00000000`00000000 : fffff880`0a7cf4d0 fffff880`03ab2793 fffffa80`07f87000 00000000`00000000 : nvlddmkm+0x900af0
    SYMBOL_NAME:  nvlddmkm+142444
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nvlddmkm
    IMAGE_NAME:  nvlddmkm.sys
    STACK_COMMAND:  .cxr 0xfffff8800a7cea10 ; kb
    FAILURE_BUCKET_ID:  X64_AV_nvlddmkm+142444
    BUCKET_ID:  X64_AV_nvlddmkm+142444
    Followup: MachineOwner
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8

    alright I'll try it.
      My System SpecsSystem Spec

  4. #4

    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86

    Quote Originally Posted by wakamonkey View Post
    alright I'll try it.
    Cool. Lucidlogix still #1 priority to remove at the moment because as I said, it's the likely culprit.

    But regardless of anything, best to do this too:

    Open device manager. Right click on your Realtek audio and choose uninstall. Also click the box to delete the driver. Get rid of it completely in the device manager. Then, install the Realtek HD Audio codec driver found here:

    Realtek HD Audio 2.68 audio driver download from


    If you already removed Lucidlogix software and rebooted, how is it going now? Well, I presume?
      My System SpecsSystem Spec

  5. #5

    Posts : 3
    Windows 8

    Yep =)

    So far I have not gotten a BSOD. I'll try updating that driver as you said for extra insurance. =)
      My System SpecsSystem Spec

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