BSOD with flickering lines while playing games

BeardedRanger

New Member
Messages
4
My computer crashes without an error message but the screen is blue and there are white flickering lines. It only happens when I play games. I used the SF debug tool and I've attached the output hoping someone with knowledge on this can tell me what's going on.

Any help on this would be greatly appreciated.
 

My Computer

System One

  • OS
    Windows 8.1
This clearly indicates to an issue with your GPU.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff801e8c3e370, ffffd000c89eefe0, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+2a370 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801e8c3e370, Address of the instruction which caused the bugcheck
Arg3: ffffd000c89eefe0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+2a370
fffff801`e8c3e370 488b4130        mov     rax,qword ptr [rcx+30h]

CONTEXT:  ffffd000c89eefe0 -- (.cxr 0xffffd000c89eefe0;r)
rax=ffe2ffe7ffe2ffe7 rbx=000000f418585000 rcx=ffe2ffe7ffe2ffe7
rdx=ffffe0004c080e60 rsi=0000000000000000 rdi=ffe2ffe7ffe2ffe7
rip=fffff801e8c3e370 rsp=ffffd000c89efa18 rbp=ffffc0019a620160
 r8=0000000000000106  r9=ffffc001a4891000 r10=ffffe0004d909240
r11=ffffd000c89efa58 r12=0000000000000004 r13=0000000000000106
r14=ffffc001a4892890 r15=ffffc0019a620158
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
atikmdag+0x2a370:
fffff801`e8c3e370 488b4130        mov     rax,qword ptr [rcx+30h] ds:002b:ffe2ffe7`ffe30017=????????????????
Last set context:
rax=ffe2ffe7ffe2ffe7 rbx=000000f418585000 rcx=ffe2ffe7ffe2ffe7
rdx=ffffe0004c080e60 rsi=0000000000000000 rdi=ffe2ffe7ffe2ffe7
rip=fffff801e8c3e370 rsp=ffffd000c89efa18 rbp=ffffc0019a620160
 r8=0000000000000106  r9=ffffc001a4891000 r10=ffffe0004d909240
r11=ffffd000c89efa58 r12=0000000000000004 r13=0000000000000106
r14=ffffc001a4892890 r15=ffffc0019a620158
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
atikmdag+0x2a370:
fffff801`e8c3e370 488b4130        mov     rax,qword ptr [rcx+30h] ds:002b:ffe2ffe7`ffe30017=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  left4dead2.exe

CURRENT_IRQL:  1

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from fffff801e8cd1e1d to fffff801e8c3e370

STACK_TEXT:  
ffffd000`c89efa18 fffff801`e8cd1e1d : ffffe000`50330c80 00000000`00001400 00000000`00000128 fffff801`e8d2ca09 : atikmdag+0x2a370
ffffd000`c89efa20 ffffe000`50330c80 : 00000000`00001400 00000000`00000128 fffff801`e8d2ca09 fffff801`ead90000 : atikmdag+0xbde1d
ffffd000`c89efa28 00000000`00001400 : 00000000`00000128 fffff801`e8d2ca09 fffff801`ead90000 ffffe000`4fe1e5c0 : 0xffffe000`50330c80
ffffd000`c89efa30 00000000`00000128 : fffff801`e8d2ca09 fffff801`ead90000 ffffe000`4fe1e5c0 00000000`00000000 : 0x1400
ffffd000`c89efa38 fffff801`e8d2ca09 : fffff801`ead90000 ffffe000`4fe1e5c0 00000000`00000000 00000000`00000000 : 0x128
ffffd000`c89efa40 fffff801`ead90000 : ffffe000`4fe1e5c0 00000000`00000000 00000000`00000000 ffffc001`a4891000 : atikmdag+0x118a09
ffffd000`c89efa48 ffffe000`4fe1e5c0 : 00000000`00000000 00000000`00000000 ffffc001`a4891000 ffffe000`502f0040 : 0xfffff801`ead90000
ffffd000`c89efa50 00000000`00000000 : 00000000`00000000 ffffc001`a4891000 ffffe000`502f0040 ffffe000`502f0270 : 0xffffe000`4fe1e5c0


FOLLOWUP_IP: 
atikmdag+2a370
fffff801`e8c3e370 488b4130        mov     rax,qword ptr [rcx+30h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+2a370

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5357827f

STACK_COMMAND:  .cxr 0xffffd000c89eefe0 ; kb

FAILURE_BUCKET_ID:  0x3B_atikmdag+2a370

BUCKET_ID:  0x3B_atikmdag+2a370

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_atikmdag+2a370

FAILURE_ID_HASH:  {9442bf0c-eca2-c707-9647-f9ec87fad87d}

Followup: MachineOwner
---------
Please try testing your GPU with a FurMark tool:
Video Card - Stress Test with Furmark - Windows 7 Help Forums
If you experience any flickering stop the test, and RMA the card.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Thanks for the reply. I've been running Furmark for about half an hour and my GPU is at 75 degrees and holding and my fan is at about 50% power. That temperatures acceptable right? Should I keep running it to see if anything bad happens?
 

My Computer

System One

  • OS
    Windows 8.1
Yes. That is acceptable. It should be running for 15-30 minutes. There have been no artefacts?
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Install a different driver version ten, and see what happens.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
No artefacts or anything though I've just realised my GPU fan speed was limited to 50% usage and it was probably overheating. I've now set it to adjust manually. Hopefully that solves my problem. Thanks for your help.
 

My Computer

System One

  • OS
    Windows 8.1
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