Solved BSOD - Crashed when "Scan for hardware change"

Hoping it is ok to revive an old thread like this. Seemed like the lesser evil compared to starting something new for the same issue.

I am having EXACTLY the same problem as the OP.

I have attached the log collector, unfortunately it doesn't have any minidumps because when the machine crashes it refuses to generate any.

In my specific version of the problem.

Doing a "Scan for Hardware" causes a no blue-screen, no flashing lights crash. The mouse freezes up and everything stops. In case it is relevant, the specific task it thinks it is doing at the time is checking plug and play.

In addition, I have problems installing drivers. In particular I have a Logitech G15 keyboard driver which blue-screens about 2/3rds of the way through installation. This gives a MACHINE_CHECK_EXCEPTION error. Unfortunately it doesn't send the diagnostic through to Microsoft, it just sticks at 0% complete, and doesn't seem to generate any sort of dump file. I have scanned everywhere on the system drive and cannot find a dump file.

I've done a full virus scan, cleaned some files and now everything is clean (there was only 3 minor infections), and have also run Memtest, everything came up clean.

I first experienced this with a different driver a month ago, have since then replaced the motherboard and processor (over a different issue, which actually turned out to be the PSU), and have managed to install that driver successfully.

System Info
Processor: Intel i5-4590
Mobo - ASRock Extreme 6
GPU - AMD Radeon HD 7900
Memory - 16GB (4x4GB) Kingston DDR3 1333mhz
Hard Drives
Intel SSDSCBW180A4 - System Drive
Samsung SSD 840 Pro series
Western Digital WE10EADS
Western Digital WD3003FZEX

Please follow these instructions to get the Minidump file: How to configure Windows to create MiniDump files on BSOD

softwaremaniac said:

Please follow these instructions to get the Minidump file: How to configure Windows to create MiniDump files on BSOD

Click to expand...

Yes, I've done exactly that, have set it to kernel and mini, and then gotten the computer to blue screen, it never creates a dump file.

Please try and enable Driver Verifier: Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums See if it generates files now.

Ok, I managed to generate a minidump using the verifier.

I should note, that I wasn't able to get it to properly bsod from the Scanning for Hardware, or driver install that initiated it (for the past two days they have only given me a no bsod, no blinking lights crash). Instead, this was generated whilst the computer was just generally on.

View attachment 52395

Please run System File Checker.

Ok, just ran it,

Windows Resource Protection did not find any integrity violations.

This means that everything is alright with the system files. Wait for another BSOD to happen and post it here.

I don't quite know what changed, as I could swear I've done this before, but I reinstalled all the drivers for the motherboard and its components (the LANs, SATA3, USB etc) and that appears to have now fully resolved the issue.