Windows 8 and 8.1 Forums


Random BSODs Out Of Nowhere

  1. #1


    Posts : 8
    Windows 8

    Random BSODs Out Of Nowhere


    Without having to do all the other tool running, are you able to determine the cause from my dmp files? Running the other tools will be much harder for me.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 5, {ffffe0012f786900, ffffe00135177900, 0, 1}
    
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
    Probably caused by : SynTP.sys ( SynTP+3b9fb )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    INVALID_PROCESS_ATTACH_ATTEMPT (5)
    Arguments:
    Arg1: ffffe0012f786900
    Arg2: ffffe00135177900
    Arg3: 0000000000000000
    Arg4: 0000000000000001
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x5
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    DPC_STACK_BASE:  FFFFF8017A7D5FB0
    
    LAST_CONTROL_TRANSFER:  from fffff80178b76060 to fffff80178b55ca0
    
    STACK_TEXT:  
    fffff801`7a7d5488 fffff801`78b76060 : 00000000`00000005 ffffe001`2f786900 ffffe001`35177900 00000000`00000000 : nt!KeBugCheckEx
    fffff801`7a7d5490 fffff801`78dd6d5e : 00000000`00000cb8 ffffc000`76c9d5a0 fffff801`7a7d5599 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0xfeb0
    fffff801`7a7d54e0 fffff801`78b614b3 : 00000000`00000030 fffff801`7a7d5938 00000000`00000086 00000000`00000000 : nt!NtClose+0x3ae
    fffff801`7a7d5600 fffff801`78b59900 : fffff801`78db5794 00000000`00000000 fffff801`7a7d5829 fffff801`7a7d5900 : nt!KiSystemServiceCopyEnd+0x13
    fffff801`7a7d5798 fffff801`78db5794 : 00000000`00000000 fffff801`7a7d5829 fffff801`7a7d5900 00000000`00000000 : nt!KiServiceLinkage
    fffff801`7a7d57a0 fffff801`78db557a : 00000000`00000001 00000000`00000000 ffffe001`3520909c 00000000`00000000 : nt!RtlpQueryRegistryValues+0x214
    fffff801`7a7d5880 fffff801`3c5459fb : ffffe001`338438a0 fffff801`7a7d5940 ffffe001`3520909c fffff801`3a51418c : nt!RtlQueryRegistryValues+0xe
    fffff801`7a7d58c0 ffffe001`338438a0 : fffff801`7a7d5940 ffffe001`3520909c fffff801`3a51418c 00000000`00000000 : SynTP+0x3b9fb
    fffff801`7a7d58c8 fffff801`7a7d5940 : ffffe001`3520909c fffff801`3a51418c 00000000`00000000 fffff801`3c517d73 : 0xffffe001`338438a0
    fffff801`7a7d58d0 ffffe001`3520909c : fffff801`3a51418c 00000000`00000000 fffff801`3c517d73 00000000`00080006 : 0xfffff801`7a7d5940
    fffff801`7a7d58d8 fffff801`3a51418c : 00000000`00000000 fffff801`3c517d73 00000000`00080006 ffffc000`74fdb080 : 0xffffe001`3520909c
    fffff801`7a7d58e0 ffffe001`33842158 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000001 : storport!RaidUnitCompleteRequest+0x5bc
    fffff801`7a7d5ad0 00000000`00000001 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff801`78ce8180 : 0xffffe001`33842158
    fffff801`7a7d5ad8 00000000`00000000 : 00000000`00000000 00000000`00000001 fffff801`78ce8180 fffff801`3c55c5a7 : 0x1
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    SynTP+3b9fb
    fffff801`3c5459fb ??              ???
    
    SYMBOL_STACK_INDEX:  7
    
    SYMBOL_NAME:  SynTP+3b9fb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: SynTP
    
    IMAGE_NAME:  SynTP.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  52173873
    
    FAILURE_BUCKET_ID:  0x5_SynTP+3b9fb
    
    BUCKET_ID:  0x5_SynTP+3b9fb
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x5_syntp+3b9fb
    
    FAILURE_ID_HASH:  {9ed73577-0e9c-a818-f013-9d6634ebda64}
    
    Followup: MachineOwner
    ---------
    One of the BSODs is caused by SynTP.sys which is a Synaptic Touchpad Driver :Driver Reference Table - SynTP.sys
    Please remove it or find a suitable version and see if the BSODs persist.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    Will try, thanks
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8


    Removed the driver, restarted and touchpad still worked. Did CHKDSK /f /r /x and it ran etc and came back to it and it was all finished etc. But it blue screened again. Here is the latest DMP file.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,480
    Windows 10 Pro x64


    Please repost the dump file, I can't see it.
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8


    for some reason its not allowing me to share it from the minidunmp folder. Saying Access Denied. Although its admin account..any idea?
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    Windows 8


    Any idea?
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Check Folder Permissions. Right-click Minidump Folder go to properties then to Security tab. Everything must be allowed. If it's not, set it to be.
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8


    here
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    It's inconclusive. Please enable Driver Verifier and wait for another crash to happen. When it does, post the new minidump file.
    Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums
      My System SpecsSystem Spec

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Random BSODs Out Of Nowhere
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