Random BSOD usually when playing a video, error 0xa0000001

RapTack

New Member
Messages
1
Hello. Since I first bought my pc (3-4 months ago) it acted very weird. Sometimes it would randomly freeze the window i'm currently using (usually happens while browsing the internet, tried with different browsers but still the same result) and a few seconds later it would freeze the whole pc for a minute, after that it would go back to normal (SATA was still set on IDE, even through it came with an SSD. I look a bit on the internet on how to prevent windows from BSOD'ing when changing it to AHCI and i finally solved this problem). Also, sometimes the screen would turn completly dark and staying so until I restart the pc (no idea why, it usually happens during games). And now, the main problem: Random BSOD's with error code 0xa0000001. That usually happens when I play youtube videos. Also, when the BSOD appears, the sound keeps repeating. I have no idea why this happens... I tried to find the problem by looking on the internet but without any result.
I attached the zip created by SF Debug Tool if that helps with anything...
Some help please? :( Thanks.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    -
    CPU
    AMD FX-6300 3.5 GHz
    Motherboard
    Gigabyte 970A-DS3P
    Memory
    8 GB
    Graphics Card(s)
    AMD Radeon R7 200 Series
    Browser
    Mozilla Firefox
    Antivirus
    Avast
Code:
*** WARNING: Unable to verify timestamp for [COLOR=#ff0000]atikmdag.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=#ff0000]atikmdag.sys[/COLOR]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+28ece )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0xA0000001

PROCESS_NAME:  YahooMessenger

CURRENT_IRQL:  9

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from fffff800efcd7ece to fffff803c7161fa0

STACK_TEXT:  
ffffd000`6d57fb48 fffff800`efcd7ece : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd000`6d57fb50 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x28ece
ffffd000`6d57fb58 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa0000001
ffffd000`6d57fb60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+28ece
fffff800`efcd7ece ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  atikmdag+28ece

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53508a3c

FAILURE_BUCKET_ID:  0xA0000001_atikmdag+28ece

BUCKET_ID:  0xA0000001_atikmdag+28ece

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xa0000001_atikmdag+28ece

FAILURE_ID_HASH:  {b47b67f3-2108-e22a-4cf4-c28c6763d99d}

Followup: MachineOwner
---------
The problem is in the videocard driver. Please try installing an updated(od previous if you already have the latest) version of the driver.
If that doesn't help, please follow these instructions and post back with the results: atikmdag.sys error BSOD on startup [Solved] - Graphics Cards - Graphics & Displays
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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