Windows 8 and 8.1 Forums

Hang ---> corruption

  1. #1

    Hang ---> corruption


    While playing audio, using either WMP or MPC, the system may hang, with a reboot the only option.
    This can occur after just minutes, or hours.

    It's then evident that the NTFS is corrupt on both the SATA drive (Win 8) and an SSD drive (W7) - all partitions. CHKDSK /f fires up.

    Otherwise the O/S runs as well as one might expect for a beta. Event viewer gives no clue to the problem.
    The processor is a capable 2600K, latest drivers. W7, using exactly the same soft/hardware is problem free.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Hey, you can run the tool in the top most thread of this subforum then post the zip here. I'll likely find the cause even though there were no bsods.

    If you have 3rd party antivirus (*cough* *cough* Norton/Symantec) or any others - they very often throw NTFS errors when there is nothing wrong with the disk(s). I would definitely uninstall any 3rd party security software in safe mode with the special tool for the specific product to do so.

    If antivirus is not to blame (meaning, if you have no 3rd party ones) then see fafhrd's explanations here about chkdsk:

    Windows 8 CP : Check Disk on Dual Boot
      My System SpecsSystem Spec

  3. #3


    See attached. W8 also has a habit of hanging (not responding) - various apps and procedures - for 20-45' at random times.
    No anti-virus here - ever. Only Windows Defender.

    I have disabled "fast start up" Seems unlikely it's the cause, but we'll soon see...
    Last edited by borgus; 04 Apr 2012 at 15:25.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    I can see no software reasons why this might be happening. I would therefore start looking at hardware reasons, even though you say the other OS is well.

    You can run Speccy as someone else recently did to fix their restart problem, to check that the PSU voltages are within spec.

    Another thing you can do, but will take a little time, is to run this command for all of your storage partitions. Change X to match them each time. Do this from elevated (Admin) prompt:

    chkdsk /r X:

    Unless there is a fault is one of your latest drivers, which I have not seen anywhere else yet (so doubtful), there is likely some hardware funk needing to be sorted.

    For best results, disable any overclocking and set the motherboard bios to Optimized Defaults. Overclocking can easily cause this too. Maybe also to make sure Virtualization is disabled in the bios, just as a temporary test.
      My System SpecsSystem Spec

  5. #5


    Appreciate your analysis and time.

    CHKDSK /r has been run on all storage partitions - both drives.
    Virtualization is enabled, out of necessity, as there is an app in W7 that requires it. The box is not overclocked.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    I hear that. Anyhow, you should check for any new bios update and install if there is one. Yours is already fairly recent though from 4/8/2011, version 1011.

    Another thing I noticed is that you have 8 GB RAM. Sometimes that amount or more can throw a monkey wrench, depending on the motherboard and bios version.

    We can start looking at the memory simply by running CPU-Z. You can make a screenshot each of the SPD and Memory tabs then post them here, if you wish. Sometimes manual bios tweaking can help, depending on the modules and motherboard. At other times, the memory is simply set wrong.

    Other than that, I'm sure all the ram modules are exactly the same, but just thought I'd mention it in case not. Different modules installed can definitely cause this type of issue.

    ---------

    As far as storage drivers go, it seems like only the Windows 8 default driver is installed. Maybe look into installing the latest AHCI driver from Intel.com (Ven_8086) and/or Marvell (Ven_1B4B) for your chipset:

    Code:
    Name    Standard Dual Channel PCI IDE Controller
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCI\VEN_1B4B&DEV_91A4&SUBSYS_91A41B4B&REV_12\4&3480BE95&0&01E6
    I/O Port    0x0000B040-0x0000B047
    I/O Port    0x0000B030-0x0000B033
    I/O Port    0x0000B020-0x0000B027
    I/O Port    0x0000B010-0x0000B013
    I/O Port    0x0000B000-0x0000B00F
    Memory Address    0xFB214000-0xFB21400F
    IRQ Channel    IRQ 19
    Driver    c:\windows\system32\drivers\pciide.sys (6.2.8250.0, 13.80 KB (14,136 bytes), 2/17/2012 9:20 PM)
        
    Name    Standard SATA AHCI Controller
    Manufacturer    Standard SATA AHCI Controller
    Status    OK
    PNP Device ID    PCI\VEN_1B4B&DEV_9120&SUBSYS_83BA1043&REV_12\4&3480BE95&0&00E6
    I/O Port    0x0000B090-0x0000B097
    I/O Port    0x0000B080-0x0000B083
    I/O Port    0x0000B070-0x0000B077
    I/O Port    0x0000B060-0x0000B063
    I/O Port    0x0000B050-0x0000B05F
    Memory Address    0xFB215000-0xFB2157FF
    IRQ Channel    IRQ 18
    Driver    c:\windows\system32\drivers\storahci.sys (6.2.8250.0, 70.30 KB (71,992 bytes), 2/17/2012 8:37 PM)
        
    Name    ATA Channel 0
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\5&D32FE01&0&0
    Driver    c:\windows\system32\drivers\atapi.sys (6.2.8250.0, 26.80 KB (27,448 bytes), 2/17/2012 9:20 PM)
        
    Name    ATA Channel 1
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\5&D32FE01&0&1
    Driver    c:\windows\system32\drivers\atapi.sys (6.2.8250.0, 26.80 KB (27,448 bytes), 2/17/2012 9:20 PM)
        
    Name    Standard SATA AHCI Controller
    Manufacturer    Standard SATA AHCI Controller
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_1C02&SUBSYS_844D1043&REV_05\3&11583659&0&FA
    I/O Port    0x0000F070-0x0000F077
    I/O Port    0x0000F060-0x0000F063
    I/O Port    0x0000F050-0x0000F057
    I/O Port    0x0000F040-0x0000F043
    I/O Port    0x0000F020-0x0000F03F
    Memory Address    0xFB505000-0xFB5057FF
    IRQ Channel    IRQ 20
    Driver    c:\windows\system32\drivers\storahci.sys (6.2.8250.0, 70.30 KB (71,992 bytes), 2/17/2012 8:37 PM)
      My System SpecsSystem Spec

  7. #7


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    I note this entry many times in the event log for the system:

    "A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 70. The Windows SChannel error state is 105."

    Windows 8 Terminal Service connection terminated when using TS Gateway

    suggests the following Vista Hotfix:

    Network connectivity fails when you try to use Windows Vista behind a firewall device

    Seems rather like the:
    W8 also has a habit of hanging (not responding) - various apps and procedures - for 20-45' at random times.
    - issue - a firewall problem and an auto tuning problem.

    "
    When the network connection fails, the following programs may crash or respond slowly:
    • Microsoft Outlook or Windows Mail
    • Web browsers, such as Windows Internet Explorer 7
    • Remote Desktop Connection (RDC)
    • File sharing programs"



    Of course Windows8 is probably phoning home all the time with error reports. I think you need to explicitly opt out during the interactive phase of setup, rather than accept the express option. For me in the UK, the express setup leaves me with a US keyboard in the 32-bit version, but properly lets me choose my location in the 64-bit version asking my postcode.

    The chkdsk/ file corruption is a symptom of the forced restart on the locked up system.
      My System SpecsSystem Spec

  8. #8


    Thoughtful and helpful tips.

    The SChannel error is commonly reported in various forums. The Windows firewall is disabled.
    Don't BIOS upgrades primarily address updated CPUs? As GMan noted, it's recent.
    Memory is matched. And, yes, chose CUSTOMIZED during install; virtually all "phone home" options are OFF.

    If problems persist these suggestions will be at the top of the list. Thanks folks!
    Last edited by borgus; 05 Apr 2012 at 11:31.
      My System SpecsSystem Spec

  9. #9


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    You're welcome.

    No, bios updates address all sorts of issues under the sun. Screen flickers, RAM problems, audio not working well when UAC question box is opened - just some examples. The list is endless.
      My System SpecsSystem Spec

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