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System has Restarted ! Help me to decipher the culprit :)

  1. #1


    Kerala, India
    Posts : 30
    Windows 8

    System has Restarted ! Help me to decipher the culprit :)


    Hi,

    My system has been restarted today.. I presume that it will be having a Dump File... So I ran diagnostics and attaching it.. Help me to decipher the real culprit.. Thank u.


    Nirmal

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi NRT ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    0: kd> !irp ffffe00003efac60
    Irp is active with 4 stacks 3 is current (= 0xffffe00003efadc0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe00001884050 00000000 fffff801f51e1054-ffffe000006048d0 Success Error Cancel pending
           Unable to load image \SystemRoot\system32\DRIVERS\nvmf6264.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvmf6264.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvmf6264.sys
     \Driver\NVNET nt!PopSystemIrpCompletion
       Args: 00015600 00000000 00000005 00000003
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe000006048d0    
       Args: 00000000 00000000 00000000 00000000
    Can you see the driver which I have highlighted in RED? That's our culprit which is causing the trouble. The driver is related to your NVIDIA Networking. Now, let's check the driver date :-
    Code:
    0: kd> lmvm nvmf6264
    start             end                 module name
    fffff800`01ca6000 fffff800`01cfa080   nvmf6264 T (no symbols)           
        Loaded symbol image file: nvmf6264.sys
        Image path: \SystemRoot\system32\DRIVERS\nvmf6264.sys
        Image name: nvmf6264.sys
        Timestamp:        Thu Apr 21 04:19:36 2011 (4DAF6300)
        CheckSum:         00057D34
        ImageSize:        00054080
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Oops, it is from the year 2011 which a year earlier from the release of Windows 8. Visit the below link, search an update there :-
    Drivers - Download NVIDIA Drivers

    I checked your Motherboard manufacturer website but there are no Windows 8 Compatible downloads.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3


    Kerala, India
    Posts : 30
    Windows 8


    Thank U Thnx for ur input. Let me look into it
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi NRT ^_^,

    You are welcome. Let me know how it goes ^_^
      My System SpecsSystem Spec

System has Restarted ! Help me to decipher the culprit :)
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