BS unknown cause

windowz

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Member
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29
So I had a BS when using my laptop. I had Office word 13 open and I was saving work. I have attached all the information I can but I have very little idea as to what caused the issue :confused:
It may be related to an old VGA driver but that's so I can change the brightness without issues which I had previously.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    AMD A4 1Ghz APU Dual-Core
    Motherboard
    Acer Aspire V5-122P (Socket FT1)
    Memory
    4Gb DDR3
    Graphics Card(s)
    512MB ATI AMD Radeon HD 8210 (Acer Incorporated [ALI])
    Monitor(s) Displays
    Touch screen
    Screen Resolution
    1366x768 @ 60 mHz
    Hard Drives
    500GB Western Digital WDC WD50 00LPVX-22V0TT0 SATA Disk Device (SATA)
    Cooling
    fan cooling slot left side near processor
    Internet Speed
    40 mb a second (average)
    Browser
    Chrome
    Antivirus
    AVG 2014, Ad aware free, Zone alarm Free firewall
    Other Info
    ITS A NETBOOK

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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