Windows 8 and 8.1 Forums

BS unknown cause

  1. #1


    Posts : 29
    Windows 8.1 64-bit

    BS unknown cause


    So I had a BS when using my laptop. I had Office word 13 open and I was saving work. I have attached all the information I can but I have very little idea as to what caused the issue
    It may be related to an old VGA driver but that's so I can change the brightness without issues which I had previously.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Videocard drivers are the cause. Please do the following: Amd atikmpag.sys / atikmdag.sys (bsod) fix
      My System SpecsSystem Spec

BS unknown cause
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