Windows 8 and 8.1 Forums

BSOD

  1. #1


    Posts : 2
    Windows 8

    BSOD after new ram change


    Hi
    I get bluescreen if I play videos or when I play a game for an hour or longer.
    This started when i changed the original ram, two 4 too four 8.
    The text i get when i get bluescreen have been: APC_INDEX_MISMATCH
    Please help.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Balgen & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Mon Oct  6 15:35:15.489 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100614-27062-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 0:16:32.266
     
    Probably caused by : ntkrnlmp.exe ( nt!KiFatalExceptionHandler+22 )
     
    BugCheck 1E, {ffffffffc0000005, 0, 8, 0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000008, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x1E_nt!KiFatalExceptionHandler
     
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  G75VX.204
     
      BIOS Release Date             10/31/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G75VX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct  6 15:18:21.140 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100614-34015-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 0:39:12.917
     
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+38064 )
     
    BugCheck 18, {fffffa80197a38c0, fffffa802334cd10, 1, 2000000000000000}
    BugCheck Info: REFERENCE_BY_POINTER (18)
     
    Arguments: 
    Arg1: fffffa80197a38c0, Object type of the object whose reference count is being lowered
    Arg2: fffffa802334cd10, Object whose reference count is being lowered
    Arg3: 0000000000000001, Reserved
    Arg4: 2000000000000000, Reserved
     The reference count of an object is illegal for the current state of the object.
     Each time a driver uses a pointer to an object the driver calls a kernel routine
     to increment the reference count of the object. When the driver is done with the
     pointer the driver calls another kernel routine to decrement the reference count.
     Drivers must match calls to the increment and decrement routines. This bugcheck
     can occur because an object's reference count goes to zero while there are still
     open handles to the object, in which case the fourth parameter indicates the number
     of opened handles. It may also occur when the object?s reference count drops below zero
     whether or not there are open handles to the object, and in that case the fourth parameter
     contains the actual value of the pointer references count.
    BUGCHECK_STR:  0x18
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  chrome.exe
     
    FAILURE_BUCKET_ID:  0x18_CORRUPT_REF_COUNT_nt!_??_::FNODOBFM::_string_
     
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  G75VX.204
     
      BIOS Release Date             10/31/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G75VX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct  6 14:38:46.553 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100614-30046-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 0:25:57.330
     
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+38064 )
     
    BugCheck 18, {fffffa80197c3f20, fffffa8023683910, 1, 2000000000000000}
    BugCheck Info: REFERENCE_BY_POINTER (18)
     
    Arguments: 
    Arg1: fffffa80197c3f20, Object type of the object whose reference count is being lowered
    Arg2: fffffa8023683910, Object whose reference count is being lowered
    Arg3: 0000000000000001, Reserved
    Arg4: 2000000000000000, Reserved
     The reference count of an object is illegal for the current state of the object.
     Each time a driver uses a pointer to an object the driver calls a kernel routine
     to increment the reference count of the object. When the driver is done with the
     pointer the driver calls another kernel routine to decrement the reference count.
     Drivers must match calls to the increment and decrement routines. This bugcheck
     can occur because an object's reference count goes to zero while there are still
     open handles to the object, in which case the fourth parameter indicates the number
     of opened handles. It may also occur when the object?s reference count drops below zero
     whether or not there are open handles to the object, and in that case the fourth parameter
     contains the actual value of the pointer references count.
    BUGCHECK_STR:  0x18
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  chrome.exe
     
    FAILURE_BUCKET_ID:  0x18_CORRUPT_REF_COUNT_nt!_??_::FNODOBFM::_string_
     
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  G75VX.204
     
      BIOS Release Date             10/31/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G75VX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct  6 14:12:20.190 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100614-25578-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 0:12:11.967
     
    Probably caused by : ntkrnlmp.exe ( nt!IoRemoveIoCompletion+69 )
     
    BugCheck 1E, {ffffffffc0000005, fffff803c5c625f9, 0, 0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff803c5c625f9, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  chrome.exe
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!IoRemoveIoCompletion
     
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  G75VX.204
     
      BIOS Release Date             10/31/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G75VX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Oct  5 08:00:57.655 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100514-28562-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 0:09:57.447
     
    Probably caused by : Npfs.SYS ( Npfs!NpPeek+b9 )
     
    BugCheck 50, {fffff8a014bd56cc, 0, fffff88003be2df5, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    Arguments: 
    Arg1: fffff8a014bd56cc, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88003be2df5, If non-zero, the instruction address which referenced the bad memory
     address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  GameOverlayUI.
     
    FAILURE_BUCKET_ID:  AV_Npfs!NpPeek
     
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  G75VX.204
     
      BIOS Release Date             10/31/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G75VX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Oct  5 07:50:38.865 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100514-26906-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 0:01:12.657
     
    Probably caused by : hardware ( win32k!EngCreateSemaphore+f5c7 )
     
    BugCheck 3B, {c0000005, fffff800a0c615e1, fffff88013d9cef0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800a0c615e1, Address of the instruction which caused the bugcheck
    Arg3: fffff88013d9cef0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  explorer.exe
     
    FAILURE_BUCKET_ID:  IP_MISALIGNED
     
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  G75VX.204
     
      BIOS Release Date             10/31/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G75VX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Oct  5 07:48:54.145 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100514-26265-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 5:58:11.937
     
    Probably caused by : Npfs.SYS ( Npfs!NpAddDataQueueEntry+223 )
     
    BugCheck 139, {3, fffff880159ee570, fffff880159ee4c8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
     
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff880159ee570, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff880159ee4c8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
     
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
     
    PROCESS_NAME:  Steam.exe
     
    FAILURE_BUCKET_ID:  0x139_3_Npfs!NpAddDataQueueEntry
     
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  G75VX.204
     
      BIOS Release Date             10/31/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G75VX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct  4 05:59:50.693 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100414-27875-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 1:38:25.485
     
    *** ERROR: Module load completed but symbols could not be loaded for afd.sys
     
    Probably caused by : afd.sys ( afd+460b3 )
     
    BugCheck C2, {b, fffffa801ebec6f0, 0, fffffa801ebecb00}
    BugCheck Info: BAD_POOL_CALLER (c2)
     
    Arguments: 
    Arg1: 000000000000000b, type of pool violation the caller is guilty of.
    Arg2: fffffa801ebec6f0
    Arg3: 0000000000000000
    Arg4: fffffa801ebecb00
    BUGCHECK_STR:  0xc2_b
     
    PROCESS_NAME:  Steam.exe
     
    FAILURE_BUCKET_ID:  0xc2_b_afd+460b3
     
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  G75VX.204
     
      BIOS Release Date             10/31/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G75VX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct  4 04:21:01.185 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100414-34828-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 10:10:31.978
     
    Probably caused by : ntkrnlmp.exe ( nt!ObCreateObject+69 )
     
    BugCheck 50, {ffffffffffffff97, 0, fffff8011b6517b9, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
     
    Arguments: 
    Arg1: ffffffffffffff97, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8011b6517b9, If non-zero, the instruction address which referenced the bad memory
     address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  mb_warband.exe
     
    FAILURE_BUCKET_ID:  AV_nt!ObCreateObject
     
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  G75VX.204
     
      BIOS Release Date             10/31/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G75VX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct  3 03:14:39.954 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100214-59609-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 22:12:26.738
     
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchDdiNotifyInterruptWorker+1ff )
     
    BugCheck FC, {fffff8801656e6d0, 800000039038e963, fffff8801656e400, 0}
    BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
     
    Arguments: 
    Arg1: fffff8801656e6d0, Virtual address for the attempted execute.
    Arg2: 800000039038e963, PTE contents.
    Arg3: fffff8801656e400, (reserved)
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  0xFC
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  mb_warband.exe
     
    FAILURE_BUCKET_ID:  0xFC_dxgmms1!VidSchDdiNotifyInterruptWorker
     
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2395
     
      BIOS Version                  G75VX.204
     
      BIOS Release Date             10/31/2012
     
      Manufacturer                  ASUSTeK COMPUTER INC.
     
      Product Name                  G75VX
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on the system :-
    Code:
    **************************Mon Oct  6 15:35:15.489 2014 (UTC + 5:30)**************************
    ASMMAP64.sys                  Thu Jul  2 14:43:26 2009 (4A4C7A36)
    atkwmiacpi64.sys              Wed Sep  7 07:14:52 2011 (4E66CC94)
    AiCharger.sys                 Fri Sep 23 07:34:40 2011 (4E7BE938)
    TuneUpUtilitiesDriver64.sys   Fri May 25 15:58:19 2012 (4FBF5EC3)
    AsHIDSwitch64.sys             Thu May 31 08:08:32 2012 (4FC6D9A8)
    HECIx64.sys                   Tue Jul  3 03:44:58 2012 (4FF21D62)
    nvhda64v.sys                  Tue Jul  3 20:55:04 2012 (4FF30ED0)
    L1C63x64.sys                  Thu Jul 19 08:24:44 2012 (500776F4)
    btwl2cap.sys                  Thu Jul 26 20:44:41 2012 (50115EE1)
    kbfiltr.sys                   Thu Aug  2 08:52:22 2012 (5019F26E)
    bcmwl63a.sys                  Fri Aug 31 12:56:45 2012 (50406735)
    dump_iaStorA.sys              Sun Sep  2 06:31:24 2012 (5042AFE4)
    iaStorA.sys                   Sun Sep  2 06:31:24 2012 (5042AFE4)
    btwavdt.sys                   Sun Sep 16 10:46:14 2012 (5055609E)
    btwrchid.sys                  Sun Sep 16 10:47:08 2012 (505560D4)
    SynTP.sys                     Mon Sep 17 22:26:39 2012 (50575647)
    Smb_driver_Intel.sys          Mon Sep 17 22:28:22 2012 (505756AE)
    btwaudio.sys                  Wed Sep 19 08:34:54 2012 (50593656)
    bcbtums.sys                   Tue Sep 25 21:39:37 2012 (5061D741)
    btwampfl.sys                  Tue Oct  2 06:58:20 2012 (506A4334)
    nvlddmkm.sys                  Wed Oct  3 19:47:20 2012 (506C48F0)
    intelppm.sys                  Tue Nov  6 09:25:02 2012 (50988A16)
    RTKVHD64.sys                  Tue Dec 11 18:22:01 2012 (50C72C71)
    avgfwd6a.sys                  Thu Sep 26 13:14:43 2013 (5243E5EB)
    avgrkx64.sys                  Thu Jun 19 00:33:17 2014 (53A1E275)
    avgdiska.sys                  Thu Jun 19 00:33:29 2014 (53A1E281)
    avgidsha.sys                  Thu Jun 19 00:33:31 2014 (53A1E283)
    avgtpx64.sys                  Mon Jun 30 16:45:17 2014 (53B146C5)
    avgwfpa.sys                   Fri Jul 18 19:22:05 2014 (53C92685)
    avgloga.sys                   Fri Jul 18 19:23:20 2014 (53C926D0)
    avgidsdrivera.sys             Thu Jul 24 17:36:31 2014 (53D0F6C7)
    avgmfx64.sys                  Thu Aug  7 01:09:48 2014 (53E28484)
    avgldx64.sys                  Thu Aug 21 01:15:05 2014 (53F4FAC1)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys

    I would suggest you to remove all of the ASUS Bloatware from the system and then updating the drivers from this **LINK**. Only download the "ATKACPI driver" under the Utilities Section.

    If after updating all of the drivers (Except ASUS Bloatware) you are still getting problems, then kindly turn on driver Verifier according to this Guide - Driver Verifier - Enable and Disable - Windows 7 Help Forums
    and then upload a freshly generated SF Diagnostic ZIP File once you make the Driver Verifier crash for a few times.


    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    Thank you very much for the analyse
    I know this is probably stupid of me to ask, but should i update 3rd party drivers since you gave a link to each, or should i delete them then install "ATKACPI driver" ?
    Thank you very much again, just asking to be 100% sure.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    DO NOT delete drivers, it may render your system unbootable.
    The links for the drivers will take you to a page (on my website) that'll guide you to where to get the drivers from.
    If uncertain, post back and we'll help to point you to an exact link.

    You may not be able to find updates for these drivers:

    ASMMAP64.sys Thu Jul 2 14:43:26 2009 (4A4C7A36)
    atkwmiacpi64.sys Wed Sep 7 07:14:52 2011 (4E66CC94)
    AiCharger.sys Fri Sep 23 07:34:40 2011 (4E7BE938)
    dump_iaStorA.sys Sun Sep 2 06:31:24 2012 (5042AFE4)
    intelppm.sys Tue Nov 6 09:25:02 2012 (50988A16)

    If not, just leave them alone and don't do anything with these.

    Make sure to update your Bluetooth drivers.
    Win8 versions of these drivers often have problems in Win8.1 systems
      My System SpecsSystem Spec

BSOD
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