Windows 8 and 8.1 Forums


BSOD while playing games ntoskrnl.exe/hall.dll

  1. #11


    Posts : 8
    windows 8.1


    Quote Originally Posted by blueelvis View Post
    Hi Fridgid Dreams ^_^,

    In the dump file uploaded by you, it points again to the CPU-Z :-
    Code:
    5: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`287d5f18 fffff801`25f657e9 nt!KeBugCheckEx
    ffffd000`287d5f20 fffff801`25f6403a nt!KiBugCheckDispatch+0x69
    ffffd000`287d6060 fffff801`265aabb0 nt!KiPageFault+0x23a
    ffffd000`287d61f8 fffff801`26597e21 hal!HalpPciWriteMmConfigUlong
    ffffd000`287d6200 fffff801`26597d94 hal!HalpPCIPerformConfigAccess+0x55
    ffffd000`287d6230 fffff801`26597c5f hal!HalpPciAccessMmConfigSpace+0xd0
    ffffd000`287d6290 fffff801`265a91a3 hal!HalpPCIConfig+0x5f
    ffffd000`287d6300 fffff801`265a9126 hal!HalpWritePCIConfig+0x4f
    ffffd000`287d6340 fffff801`265a905a hal!HalpSetPCIData+0xaa
    ffffd000`287d6470 fffff800`a0ff4073 hal!HalSetBusDataByOffset+0xfa
    ffffd000`287d6580 00000000`00000000 cpuz137_x64+0x2073
    On checking your currently running services, I found the presence of Advanced System Care 8 from IOBIT. I would suggest you to remove this software as this is the one which is adding the entries for CPU-Z. Just installed this software in a Virtual Machine and guess what, the same registry entry was generated!

    Remove it ASAP and let me know how it goes ^_^
    Ah hmm I never would of guessed that Advanced System Care would have been making that entry as I've been using it for several years now and never had any issues before. :s Might just be because the version I was on is their newest beta versions which has only been out for 2-3 months now and it has checks for temps and all that kinda jazz.

    Anyways I removed it and removed the registry entry for cpuz137 and it didn't come back when I restarted my computer so hope this fixes my problem once and for all, only time will tell though :x

    I'll probably post back sometimes next week if I don't have any more blue screens by then to let you know if my bsods have been fixed or not. ^^

      My System SpecsSystem Spec

  2. #12


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Well you never know what might happen in the BETA Versions. You could try opening a support ticket and then redirect them to this thread. They should be able to have it fixed.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #13


    Posts : 8
    windows 8.1


    Quote Originally Posted by blueelvis View Post
    Well you never know what might happen in the BETA Versions. You could try opening a support ticket and then redirect them to this thread. They should be able to have it fixed.

    Let me know how it goes ^_^
    Welp you have finally fixed my issue, it has been a little over a week and I haven't had a bsod yet ^^ so I am marking this issue as solved. thanks again for all the help ^_^
      My System SpecsSystem Spec

  4. #14


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Fridgid Dreams View Post
    Quote Originally Posted by blueelvis View Post
    Well you never know what might happen in the BETA Versions. You could try opening a support ticket and then redirect them to this thread. They should be able to have it fixed.

    Let me know how it goes ^_^
    Welp you have finally fixed my issue, it has been a little over a week and I haven't had a bsod yet ^^ so I am marking this issue as solved. thanks again for all the help ^_^
    Glad to hear that the issue has been solved ^_^

    In case of any further problem, kindly do not hesitate to post back ^_^
      My System SpecsSystem Spec

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BSOD while playing games ntoskrnl.exe/hall.dll
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