Windows 8 and 8.1 Forums

BSOD when playing dota 2

  1. #1


    Posts : 2
    Windows 8 64

    BSOD when playing dota 2


    Hello guys, I get the BSOD everytime I play dota 2. It used to happen before but it stopped after i changed my windows from 8.1 to 8 again, now its back again. I've attached the required file for you guys. Any help, tips or comments will be greatly appreciated. Thank you in advance.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi meaculpa31 & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis for informative purposes :-
    Code:
    **************************Sun Oct  5 05:36:00.229 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100414-36878-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
     
    System Uptime: 0 days 0:00:37.941
     
    Probably caused by : ntkrnlmp.exe ( nt!KiInterruptDispatchNoLockNoEtw+34a )
     
    BugCheck 1E, {ffffffffc0000005, fffff802aae6f99a, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff802aae6f99a, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!KiInterruptDispatchNoLockNoEtw
     
      BIOS Version                  F2
     
      BIOS Release Date             08/10/2012
     
      Manufacturer                  Gigabyte Technology Co., Ltd.
     
      Product Name                  GA-78LMT-USB3
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct  4 09:49:23.046 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\100314-23618-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
     
    System Uptime: 0 days 23:49:34.193
     
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3ecfe )
     
    BugCheck C4, {91, 0, fffff880009cff40, 0}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
     
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
     
    Arguments: 
    Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
     the operating system. The only supported way to extend a kernel
     mode stack is by using KeExpandKernelStackAndCallout.
    Arg2: 0000000000000000
    Arg3: fffff880009cff40
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xc4_91
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0xc4_91_nt!_??_::FNODOBFM::_string_
     
      BIOS Version                  F2
     
      BIOS Release Date             08/10/2012
     
      Manufacturer                  Gigabyte Technology Co., Ltd.
     
      Product Name                  GA-78LMT-USB3
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 29 10:10:36.655 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\093014-32463-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
     
    System Uptime: 0 days 0:10:08.372
     
    Probably caused by : ntkrnlmp.exe ( nt!KiInterruptDispatchNoLockNoEtw+34a )
     
    BugCheck 1E, {ffffffffc0000005, fffff8030f4e0d6a, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8030f4e0d6a, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!KiInterruptDispatchNoLockNoEtw
     
      BIOS Version                  F2
     
      BIOS Release Date             08/10/2012
     
      Manufacturer                  Gigabyte Technology Co., Ltd.
     
      Product Name                  GA-78LMT-USB3
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 29 06:28:57.446 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092814-38220-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
     
    System Uptime: 0 days 0:07:32.163
     
    Probably caused by : Pool_Corruption ( nt!ExFreePool+358 )
     
    BugCheck 19, {e, fffff8a00a4a2310, 5ba0bdad0feaec9b, 5ba0bd2d0feaec9b}
    BugCheck Info: BAD_POOL_HEADER (19)
     
    Arguments: 
    Arg1: 000000000000000e, 
    Arg2: fffff8a00a4a2310
    Arg3: 5ba0bdad0feaec9b
    Arg4: 5ba0bd2d0feaec9b
    BUGCHECK_STR:  0x19_e
     
    PROCESS_NAME:  chrome.exe
     
    FAILURE_BUCKET_ID:  0x19_e_nt!ExFreePool
     
      BIOS Version                  F2
     
      BIOS Release Date             08/10/2012
     
      Manufacturer                  Gigabyte Technology Co., Ltd.
     
      Product Name                  GA-78LMT-USB3
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Sep 28 10:33:23.652 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092814-59139-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
     
    System Uptime: 0 days 0:00:15.362
     
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+16c16 )
     
    BugCheck 5A, {1, 1, 0, 0}
    BugCheck Info: CRITICAL_SERVICE_FAILED (5a)
     
    Arguments: 
    Arg1: 0000000000000001
    Arg2: 0000000000000001
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x5A
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x5A_nt!_??_::NNGAKEGL::_string_
     
      BIOS Version                  F2
     
      BIOS Release Date             08/10/2012
     
      Manufacturer                  Gigabyte Technology Co., Ltd.
     
      Product Name                  GA-78LMT-USB3
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Sep 27 20:36:50.296 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\092714-162802-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
     
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
     
    System Uptime: 0 days 7:15:30.013
     
    Probably caused by : win32k.sys ( win32k!NtUserGetForegroundWindow+13 )
     
    BugCheck 139, {3, fffff8800e2d7700, fffff8800e2d7658, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
     
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8800e2d7700, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8800e2d7658, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
     
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
     
    PROCESS_NAME:  explorer.exe
     
    FAILURE_BUCKET_ID:  0x139_3_win32k!NtUserGetForegroundWindow
     
      BIOS Version                  F2
     
      BIOS Release Date             08/10/2012
     
      Manufacturer                  Gigabyte Technology Co., Ltd.
     
      Product Name                  GA-78LMT-USB3
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Sun Oct  5 05:36:00.229 2014 (UTC + 5:30)**************************
    scmndisp.sys        Wed Jan 17 13:18:03 2007 (45ADD4B3)
    Rt630x64.sys        Wed Oct 19 17:42:55 2011 (4E9EBEC7)
    atikmpag.sys        Fri Sep 28 06:42:52 2012 (5064F994)
    atikmdag.sys        Fri Sep 28 07:44:57 2012 (50650821)
    t_mouse.sys         Mon Dec  3 11:49:30 2012 (50BC4472)
    dump_storahci.sys   Sat Mar  2 07:45:44 2013 (513160D0)
    dtsoftbus01.sys     Fri Feb 21 15:19:36 2014 (53072130)
    aswRdr2.sys         Thu Jun 26 17:03:28 2014 (53AC0508)
    aswSnx.sys          Thu Jun 26 17:04:44 2014 (53AC0554)
    aswRvrt.sys         Thu Jun 26 17:05:39 2014 (53AC058B)
    aswVmm.sys          Thu Jun 26 17:05:49 2014 (53AC0595)
    aswSP.sys           Wed Jul  2 23:08:12 2014 (53B44384)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Oct  4 09:49:23.046 2014 (UTC + 5:30)**************************
    bcmwlhigh664.sys    Tue Apr 19 12:43:08 2011 (4DAD3604)
    aswHwid.sys         Thu Jun 26 17:01:26 2014 (53AC048E)
    aswMonFlt.sys       Thu Jun 26 17:02:51 2014 (53AC04E3)
    aswStm.sys          Thu Jun 26 17:17:09 2014 (53AC083D)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep 29 10:10:36.655 2014 (UTC + 5:30)**************************
    dump_storahci.sys   Thu Jul 26 08:00:35 2012 (5010ABCB)
    http://www.carrona.org/drivers/driver.php?id=scmndisp.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys

    There are multiple KMODE_Exception_Note_Handled with a memory access violation. This either means that a driver is behaving weird which it shouldn't or is a hardware problem like failing RAM.

    I need you to update the drivers which are highlighted above. If no update is available, kindly remove them.
    Please test your RAM using Memtest for no less than 8 passes. Follow the below guide -
    RAM - Test with Memtest86+ - Windows 7 Help Forums


    Let me know how it goes ^_^
      My System SpecsSystem Spec

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