Windows 8 and 8.1 Forums

BSOD Bad Pool Header 4 times in 30 mins

  1. #1

    Posts : 1
    windows 8

    BSOD Bad Pool Header 4 times in 30 mins

    I always had bad pool header issues since I got this laptop (ASUS K55N) earlier this year but decided to get help today since it happened 4 times in 30 minutes. I have been looking around and Kaspersky seems to be a common cause of this, not sure if that is the issue at hand here for me. I get bad pool header sometimes when viewing videos in fullscreen too. Attached are the minidump files and thank you in advance.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Idonotno & Welcome to the forums ^_^,

    I deeply apologize for the late response as we have been busy

    I have analysed your dump files and yups, you are correct about the Kaspersky. Below has been provided an analysis of the latest dump file -
    0: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`60a0f028 fffff802`ebaa0ced nt!KeBugCheckEx
    ffffd000`60a0f030 fffff802`ebaa0a14 nt!ExFreePool+0x99
    ffffd000`60a0f0b0 fffff800`43a83955 nt!ExFreePoolWithTag+0x744
    ffffd000`60a0f180 fffff800`43401510 fwpkclnt!FwppInjectComplete+0x9d
    ffffd000`60a0f1c0 fffff800`4385c7dc NETIO!NetioDereferenceNetBufferListChain+0x3e0
    ffffd000`60a0f290 fffff800`438597f4 tcpip!IppReceiveHeaderBatch+0x40c
    ffffd000`60a0f3c0 fffff800`43975fe4 tcpip!IppFlcReceivePacketsCore+0x6a9
    ffffd000`60a0f740 fffff800`43a82efd tcpip!IppInspectInjectReceive+0x148
    ffffd000`60a0f7a0 fffff802`eb8d79a6 fwpkclnt!FwppInjectionStackCallout+0xe5
    ffffd000`60a0f830 fffff800`43a9462a nt!KeExpandKernelStackAndCalloutInternal+0xe6
    ffffd000`60a0f920 fffff800`44011037 fwpkclnt!FwpsInjectTransportReceiveAsync0+0x2ea
    ffffd000`60a0fa60 ffffe000`d535f010 klwfp+0x5037
    ffffd000`60a0fa68 ffffe000`d8275370 0xffffe000`d535f010
    ffffd000`60a0fa70 fffff800`443da500 0xffffe000`d8275370
    ffffd000`60a0fa78 ffffe000`d8275370 kneps+0x22500
    ffffd000`60a0fa80 ffffd000`60a00002 0xffffe000`d8275370
    ffffd000`60a0fa88 ffffffff`00000001 0xffffd000`60a00002
    ffffd000`60a0fa90 fffff800`00000003 0xffffffff`00000001
    ffffd000`60a0fa98 fffff800`00000000 0xfffff800`00000003
    ffffd000`60a0faa0 ffffe000`d84bedf0 0xfffff800`00000000
    ffffd000`60a0faa8 fffff800`44010e98 0xffffe000`d84bedf0
    ffffd000`60a0fab0 ffffe000`d8275370 klwfp+0x4e98
    ffffd000`60a0fab8 ffffe000`d8805710 0xffffe000`d8275370
    ffffd000`60a0fac0 fffff800`443da540 0xffffe000`d8805710
    ffffd000`60a0fac8 fffff800`440111f2 kneps+0x22540
    ffffd000`60a0fad0 00000000`00000000 klwfp+0x51f2
    The drivers highlighted in BOLD and Underline are the drivers of Kaspersky. I would suggest you to remove Kaspersky Antivirus using this **TOOL**.

    Once this is done, make sure you turn on Windows Defender till the time you find an alternative.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

BSOD Bad Pool Header 4 times in 30 mins
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