BSOD when downloading with µTorrent

Psyy

New Member
Messages
2
Hi and already thank you for looking into my post.

Like the title says, im getting BSOD when using µTorrent.
Its not always, its hard to find a constant when its crashing...

I have attached the zip file and hope you guys know what to look for in it.

I have:
Windows 8.1
Intel Core i7 4770
16gb Ram
Geforce GTX 660 Ti

If you are in need of more information, please do ask.


Thanks in advance,
Psyy
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Hi Psyy & Welcome to the forums ^_^,

I deeply apologize for the delay caused as we have been very busy and at times we also do get overwhelmed.
I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
**************************Fri Oct  3 00:35:29.761 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\100214-7750-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 2:30:50.465
 
*** WARNING: Unable to verify timestamp for bwcW8x64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
 
*** WARNING: Unable to verify timestamp for win32k.sys
 
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
 
Probably caused by :[COLOR=#FF0000][U][B] bwcW8x64.sys[/B][/U][/COLOR] ( bwcW8x64+31e4 )
 
BugCheck 1E, {ffffffffc0000094, fffff800e38f61e4, 6ff370835, ffffe0012f606db0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
 
Arguments: 
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff800e38f61e4, The address that the exception occurred at
Arg3: 00000006ff370835, Parameter 0 of the exception
Arg4: ffffe0012f606db0, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000094
 
PROCESS_NAME:  Wow-64.exe
 
FAILURE_BUCKET_ID:  0x1E_c0000094_bwcW8x64+31e4
 
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3400
 
  BIOS Version                  V1.4
 
  BIOS Release Date             08/16/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7845
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct  2 22:03:39.537 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\100214-7984-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 7:01:44.242
 
*** WARNING: Unable to verify timestamp for bwcW8x64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
 
*** WARNING: Unable to verify checksum for win32k.sys
 
Probably caused by : bwcW8x64.sys ( bwcW8x64+31e4 )
 
BugCheck 1E, {ffffffffc0000094, fffff8004a2d01e4, 138fed8140, ffffe0007e9f68c0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
 
Arguments: 
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff8004a2d01e4, The address that the exception occurred at
Arg3: 000000138fed8140, Parameter 0 of the exception
Arg4: ffffe0007e9f68c0, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000094
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x1E_c0000094_bwcW8x64+31e4
 
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3400
 
  BIOS Version                  V1.4
 
  BIOS Release Date             08/16/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7845
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct  1 18:15:37.676 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\100114-7390-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 1:57:40.382
 
*** WARNING: Unable to verify timestamp for bwcW8x64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
 
*** WARNING: Unable to verify checksum for win32k.sys
 
Probably caused by : bwcW8x64.sys ( bwcW8x64+31e4 )
 
BugCheck 1E, {ffffffffc0000094, fffff801ea6471e4, 5755ee05a, fffff801e96997f0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
 
Arguments: 
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff801ea6471e4, The address that the exception occurred at
Arg3: 00000005755ee05a, Parameter 0 of the exception
Arg4: fffff801e96997f0, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000094
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x1E_c0000094_bwcW8x64+31e4
 
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3400
 
  BIOS Version                  V1.4
 
  BIOS Release Date             08/16/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7845
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct  1 02:27:53.984 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\093014-7421-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 4:36:33.688
 
*** WARNING: Unable to verify timestamp for bwcW8x64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
 
*** WARNING: Unable to verify checksum for win32k.sys
 
Probably caused by : bwcW8x64.sys ( bwcW8x64+31e4 )
 
BugCheck 1E, {ffffffffc0000094, fffff801c90b21e4, cd41079c7, fffff801c83137f0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
 
Arguments: 
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff801c90b21e4, The address that the exception occurred at
Arg3: 0000000cd41079c7, Parameter 0 of the exception
Arg4: fffff801c83137f0, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000094
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x1E_c0000094_bwcW8x64+31e4
 
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3400
 
  BIOS Version                  V1.4
 
  BIOS Release Date             08/16/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7845
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep 18 00:36:15.237 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\091714-7578-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 4:07:08.942
 
*** WARNING: Unable to verify timestamp for bwcW8x64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
 
Probably caused by : bwcW8x64.sys ( bwcW8x64+31e4 )
 
BugCheck 1E, {ffffffffc0000094, fffff800f16d21e4, ffffd00031ae0cc8, ffffd00031ae04d0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
 
Arguments: 
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff800f16d21e4, The address that the exception occurred at
Arg3: ffffd00031ae0cc8, Parameter 0 of the exception
Arg4: ffffd00031ae04d0, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000094
 
PROCESS_NAME:  uTorrent.exe
 
FAILURE_BUCKET_ID:  0x1E_c0000094_bwcW8x64+31e4
 
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3400
 
  BIOS Version                  V1.4
 
  BIOS Release Date             08/16/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7845
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
As we can see from the Dump analysis, that the bwcW8x64.sys is causing the problems or it is having a Divide Error according to the stack which means the driver is faulty. The driver belongs to your Killer Network and is known to cause problems.
Code:
3: kd> lmvm bwcW8x64
start             end                 module name
fffff800`e38f3000 fffff800`e3a48000   bwcW8x64 T (no symbols)           
    Loaded symbol image file: bwcW8x64.sys
    Image path: \SystemRoot\system32\DRIVERS\bwcW8x64.sys
    Image name: bwcW8x64.sys
    Timestamp:        Wed Feb 13 22:55:48[COLOR=#0000FF][B] 2013 [/B][/COLOR](511BCC9C)
    CheckSum:         0001741F
    ImageSize:        00155000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The driver from this time period is known to cause problems.

Kindly check the system's manufacturer for updates to this driver.
If no driver update is present then please follow the below workaround -
MSI USA - Online Technical Support FAQ


Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Hi, thanks for the reply.

Ive deleted the Killer Network Manager and updated it with a newer version.
When the next decent movie is out to download i'll check if i still have the problem.

ps: could it be possible that my WoW account got hacked due to the files ive posted here?
Ive been playing WoW for over 8 years, and i never got hacked before. I always keep my PC virus clean aswell with AVG & Malwarebytes.... After i posted my tread here my account got hacked without hacking into my email account, just very strange for me. Could it be possible?

Thanks in advance,
Psyy
 

My Computer

System One

  • OS
    Windows 8.1
Hi Psyy ^_^,

That is very unfortunate that your WOW account was hacked but the Zip file does not contain any information with which one can access your computer.

Let me know if the issue still persists or not. In the mean while I will ask around for your account getting hacked.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Hi Psyy ^_^,

I asked my friends and seniors in regards to your account getting hacked but like I said the ZIP File does not contain any information with which one can possibly hack your WOW account. We regard the P2P programs like UTorrent and the torrents downloaded using them as the major cause of Malware. We do not recommend any P2P programs and torrents as well.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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