Windows 8 and 8.1 Forums


BSOD Event 41 Task 63 Kernel-Power Random shutdown

  1. #1


    Taiwan
    Posts : 3
    Windows 8 Professional (x64) Build 9200

    BSOD Event 41 Task 63 Kernel-Power Random shutdown


    Hi I bought my laptop about 3 months ago
    i got BSOD relating event 41 task 63 kernel power many times and got twice BSOD today
    it really made me frustrated
    please help

      My System SpecsSystem Spec

  2. #2


    Taiwan
    Posts : 3
    Windows 8 Professional (x64) Build 9200


    This is a detail about my laptop's random start today

    System
    - Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID 41
    Version 3
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000000000000002
    - TimeCreated
    [ SystemTime] 2014-10-02T06:50:05.007895800Z
    EventRecordID 14317
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    Computer Francis_Xiao-PC
    - Security
    [ UserID] S-1-5-18

    - EventData
    BugcheckCode 209
    BugcheckParameter1 0x40000000410
    BugcheckParameter2 0x2
    BugcheckParameter3 0x0
    BugcheckParameter4 0xfffff88006170aa9
    SleepInProgress 4
    PowerButtonTimestamp 0
    BootAppStatus 0
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi UFO & Welcome to the forums ^_^,

    I am extremely sorry for the delay caused as we were extremely busy

    Unfortunately, the ZIP file uploaded by you does not contain any Dump files. Could you please upload the Dump Files located at C:\Windows\Minidumps\
    Please make sure that you ZIP up the dump files before uploading. You might need to copy the dump files to some other folder before you could ZIP them up because of the Permission issues.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  4. #4


    Taiwan
    Posts : 3
    Windows 8 Professional (x64) Build 9200

    minidump files uploaded


    Hi, Pranav thanks for your response
    please look over the dump file and help me figure out what is wrong
    again, thanks
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Ufo19900518 ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    0: kd> k
    Child-SP          RetAddr           Call Site
    fffff800`82c6c888 fffff800`83df2eab nt!KeBugCheckEx
    fffff800`82c6c890 fffff800`83cb8341 nt! ?? ::FNODOBFM::`string'+0x14320
    fffff800`82c6c910 fffff800`84384e94 nt!KeUpdateRunTime+0x51
    fffff800`82c6c940 fffff800`83c6c0de hal!HalpTimerClockInterrupt+0x50
    fffff800`82c6c970 fffff880`06b11164 nt!KiInterruptDispatchLBControl+0x1ce
    fffff800`82c6cb00 fffffa80`1597e6b0 NETwew02+0x29164
    fffff800`82c6cb08 fffff880`06b074ed 0xfffffa80`1597e6b0
    fffff800`82c6cb10 fffff800`82c6cc32 NETwew02+0x1f4ed
    fffff800`82c6cb18 fffffa80`159febb0 0xfffff800`82c6cc32
    fffff800`82c6cb20 fffffa80`15d7a5c0 0xfffffa80`159febb0
    fffff800`82c6cb28 00000000`0000010c 0xfffffa80`15d7a5c0
    fffff800`82c6cb30 fffff800`82c6cce0 0x10c
    fffff800`82c6cb38 fffff880`06b060aa 0xfffff800`82c6cce0
    fffff800`82c6cb40 fffffa80`157ef6a0 NETwew02+0x1e0aa
    fffff800`82c6cb48 fffffa80`157ef6a0 0xfffffa80`157ef6a0
    fffff800`82c6cb50 fffff800`82c6cc00 0xfffffa80`157ef6a0
    fffff800`82c6cb58 fffff800`82c6cc08 0xfffff800`82c6cc00
    fffff800`82c6cb60 fffffa80`15b70025 0xfffff800`82c6cc08
    fffff800`82c6cb68 0ab280bd`021f8000 0xfffffa80`15b70025
    fffff800`82c6cb70 72657075`53000000 0x0ab280bd`021f8000
    fffff800`82c6cb78 00000065`76697244 0x72657075`53000000
    fffff800`82c6cb80 00000000`00000000 0x00000065`76697244
    As we can see from the Stack, your Intel Wireless Network Adapter Driver is causing trouble. But, I wonder if it is really the problem since it is of latest version according to it's signature.
    I checked the loaded modules list and I found that there are two antivirus Suites installed on your system i.e. Avira & Norton. It is strongly suggested not to install more than one Antivirus as they are bound to cause trouble.

    Kindly remove both of the Antivirus using the below Tools and once the system has stabilised after removing them, install only one antivirus on your system :-
    Norton - **TOOL**
    Avira - **TOOL**


    Let me know how it goes ^_^
      My System SpecsSystem Spec

BSOD Event 41 Task 63 Kernel-Power Random shutdown
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