Windows 8 and 8.1 Forums


BSOD on Windows 8.1 getting more frequent and random

  1. #1


    Posts : 1
    Windows 8.1

    BSOD on Windows 8.1 getting more frequent and random


    Hello everyone,

    I've been having BSOD after I have updated Windows 8 to 8.1. Just after the major update I would only see a black screen with my cursor, so just being able to log in required a clean install of Windows 8.1.

    However, after some months and updates to my NVIDIA driver, I started getting BSOD after waking up my computer. Also, I would (at that time, very rarely) get random BSOD while watching a movie (BS player, VLC), or surfing YouTube.

    Nowadays, if I try to wake my computer up, it will certainly BSOD. And starting from today, it has already BSOD 2 or 3 times, without any obvious cause.

    I'm worried that perhaps some hardware is failing, and I would be glad if someone is able to shed some light on this.

    Thank you.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    In the uploaded reports there's only 3 memory dumps from early September. The rest are from before then.
    More on this later - I'll need to see what's going on in the other reports.

    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one).

    This board is likely not compatible w/Win8.1 Asus only provides Vista drivers for it, which is (IMO) a sure sign of incompatibility.
    We will continue to try to provide fixes - but they may never make the system fully stable. It's your choice to decide when you no longer wish to fuss with it - and at that point you may want to consider reverting to Win7 or even Vista in order to achieve stability.
    Good luck!

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    You have a Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
    I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    You have 3 or 4 hard drives. What is the make/model/wattage and age of your Power Supply?

    Many, many Live Kernel events (likely Event ID 41 errors) in the WER section of MSINFO32:
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504

    While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting


    Previous BSOD's were due to video (STOP 0x116 errors) or networking drivers.
    The current (early September) BSOD's seem to be video related.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    adfs.SYS Thu Jun 26 16:52:37 2008 (48640195)
    Adobe File System Driver
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS

    AVerA706_x64.sys Wed Jun 10 06:21:54 2009 (4A2F8942)
    AVerMedia A706 BDA Capture Driver
    AVerA706_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    rtl8187.sys Wed Dec 9 04:16:39 2009 (4B1F6AF7)
    Realtek networking driver
    http://www.carrona.org/drivers/driver.php?id=rtl8187.sys

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Sep  8 12:22:27.781 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090814-17234-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:5 days 6:55:56.573
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+15393c )
    BugCheck 116, {ffffe000f150d4d0, fffff8015922693c, 0, d}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
    Arguments: 
    Arg1: ffffe000f150d4d0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8015922693c, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 000000000000000d, Optional internal context dependent data.
    BUGCHECK_STR:  0x116
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
    CPUID:        "Intel(R) Core(TM)2 CPU          6400  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2137
      BIOS Version                  3002   
      BIOS Release Date             07/22/2010
      Manufacturer                  ASUSTEK COMPUTER INC
      Product Name                  P5W DH Deluxe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Sep  2 20:23:51.045 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090314-9453-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 18:15:19.837
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1abcc )
    BugCheck 1A, {41793, fffff68000029c20, 45, 44}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041793, The subtype of the bugcheck.
    Arg2: fffff68000029c20
    Arg3: 0000000000000045
    Arg4: 0000000000000044
    BUGCHECK_STR:  0x1a_41793
    PROCESS_NAME:  NvBackend.exe
    FAILURE_BUCKET_ID: 0x1a_41793_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM)2 CPU          6400  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2137
      BIOS Version                  3002   
      BIOS Release Date             07/22/2010
      Manufacturer                  ASUSTEK COMPUTER INC
      Product Name                  P5W DH Deluxe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Sep  1 02:07:13.271 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\090114-9390-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 16:11:20.065
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+15393c )
    BugCheck 116, {ffffe000f906f4d0, fffff80037f8e93c, 0, d}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
    Arguments: 
    Arg1: ffffe000f906f4d0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff80037f8e93c, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 000000000000000d, Optional internal context dependent data.
    BUGCHECK_STR:  0x116
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
    CPUID:        "Intel(R) Core(TM)2 CPU          6400  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2137
      BIOS Version                  3002   
      BIOS Release Date             07/22/2010
      Manufacturer                  ASUSTEK COMPUTER INC
      Product Name                  P5W DH Deluxe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Sep  8 12:22:27.781 2014 (UTC - 4:00)**************************
    adfs.SYS                    Thu Jun 26 16:52:37 2008 (48640195)
    AVerA706_x64.sys            Wed Jun 10 06:21:54 2009 (4A2F8942)
    rtl8187.sys                 Wed Dec  9 04:16:39 2009 (4B1F6AF7)
    ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
    yk63x64.sys                 Wed Jan  9 10:46:56 2013 (50ED90F0)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    agp440.sys                  Thu Aug 22 07:39:35 2013 (5215F877)
    nv_agp.sys                  Thu Aug 22 07:39:38 2013 (5215F87A)
    intelide.sys                Thu Aug 22 07:40:03 2013 (5215F893)
    dtsoftbus01.sys             Fri Feb 21 04:49:36 2014 (53072130)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    
    http://www.carrona.org/drivers/driver.php?id=adfs.SYS
    AVerA706_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=rtl8187.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=yk63x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
    http://www.carrona.org/drivers/driver.php?id=intelide.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
      My System SpecsSystem Spec

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