Windows 8 and 8.1 Forums


BSOD while waking laptop from sleep

  1. #11


    Posts : 12
    Windows 8.1 64 bit


    I'm currently suppressing it by disabling fastboot and hibernation mode on my windows. But I can induce the BSOD by putting it to hibernation.



    Quote Originally Posted by usasma View Post
    Let's wait for the next BSOD. When it happens, please zip up and upload the contents of the C:\Windows\Minidump directory with your next post. You may have to copy it to your desktop in order to zip it up.

      My System SpecsSystem Spec

  2. #12


    Posts : 5,139
    Win8.1Pro - Finally!!!


    In the old days (XP) BSOD's when entering hibernation were caused by corrupted/bad video drivers.
    With the advent of Vista, more drivers have entered the picture. In particular:
    - video drivers
    - chipset drivers
    - storage drivers
    - networking drivers

    Please update them ASAP. I'll try to post more this afternoon/tomorrow AM (I'm late for work!)
      My System SpecsSystem Spec

  3. #13


    Posts : 12
    Windows 8.1 64 bit


    How I wish I know what's the driver causing it. The last I've checked, I've updated all the drivers listed on Asus website for my laptop model.

    Anyway, I really appreciate your commitment in helping me out with this.

    Quote Originally Posted by usasma View Post
    In the old days (XP) BSOD's when entering hibernation were caused by corrupted/bad video drivers.
    With the advent of Vista, more drivers have entered the picture. In particular:
    - video drivers
    - chipset drivers
    - storage drivers
    - networking drivers

    Please update them ASAP. I'll try to post more this afternoon/tomorrow AM (I'm late for work!)
      My System SpecsSystem Spec

  4. #14


    Posts : 5,139
    Win8.1Pro - Finally!!!


    And (sorry!) I'm still late for work.
    The drivers are still older, have you update the one's that I suggested earlier?
    Please let me know which one's you updated (so I can tell if they have other updates at different locations).

    This memory dump points at your hard drive (actually it's the NTFS file system on the hard drive).
    Try running CHKDSK /R /F from an elevated (Run as administrator) Command Prompt
    You'll have to reboot in order to let it run, so answer "Yes" to the prompt when it appears.
    See if it makes any corrections (it'll run in a DOS like box)

    Then wait a few days. If the BSOD's return, run it again. This'll tell you if it's a repeating problem with the NTFS file system.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Oct  9 06:26:54.842 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100914-17437-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 19:57:25.713
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :Ntfs.sys ( Ntfs+22f79 )
    BugCheck 24, {b500190637, ffffd00153cf14c8, ffffd00153cf0cd0, fffff80108487f79}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b500190637
    Arg2: ffffd00153cf14c8
    Arg3: ffffd00153cf0cd0
    Arg4: fffff80108487f79
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: 0x24_Ntfs+22f79
    CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 2394
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  UX302LG.210
      BIOS Release Date             06/16/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX302LG
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Oct  9 06:26:54.842 2014 (UTC - 4:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
    atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
    btmaux.sys                  Mon Jul 22 10:19:46 2013 (51ED3F82)
    AMPPAL.sys                  Mon Jul 29 06:59:17 2013 (51F64B05)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    DptfDevDram.sys             Fri Aug  2 12:22:58 2013 (51FBDCE2)
    DptfDevPch.sys              Fri Aug  2 12:22:58 2013 (51FBDCE2)
    DptfDevProc.sys             Fri Aug  2 12:23:00 2013 (51FBDCE4)
    DptfManager.sys             Fri Aug  2 12:23:03 2013 (51FBDCE7)
    nvlddmkm.sys                Wed Aug 21 00:35:03 2013 (52144377)
    nvpciflt.sys                Wed Aug 21 00:35:40 2013 (5214439C)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    BthHfAud.sys                Thu Aug 22 07:38:26 2013 (5215F832)
    BthA2DP.sys                 Thu Aug 22 07:38:30 2013 (5215F836)
    btmhsf.sys                  Thu Sep  5 08:12:49 2013 (52287541)
    TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
    ibtusb.sys                  Fri Sep 13 12:06:04 2013 (523337EC)
    iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
    AmPeStor.sys                Mon Oct  7 05:18:33 2013 (52527C69)
    igdkmd64.sys                Mon Oct  7 18:56:37 2013 (52533C25)
    AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
    RTKVHD64.sys                Tue Oct 22 08:31:34 2013 (52667026)
    NETwbw02.sys                Thu Feb 27 06:15:45 2014 (530F1E61)
    AsusTP.sys                  Mon Mar 17 03:10:51 2014 (53269FFB)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    AmPeStor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
      My System SpecsSystem Spec

  5. #15


    Posts : 12
    Windows 8.1 64 bit


    I have just run chkdsk. After getting stuck at 13% for an hour or so, it shot to 100% and rebooted back into windows. How do I see what has been changed? What do I have to do next?

    Basically I have updated all the drivers listed on Asus website for UX302LG Windows 8.1 (64bit). I have also removed some of the utilities drivers such as AIcharger, Power4hybrid.

    Quote Originally Posted by usasma View Post
    And (sorry!) I'm still late for work.
    The drivers are still older, have you update the one's that I suggested earlier?
    Please let me know which one's you updated (so I can tell if they have other updates at different locations).

    This memory dump points at your hard drive (actually it's the NTFS file system on the hard drive).
    Try running CHKDSK /R /F from an elevated (Run as administrator) Command Prompt
    You'll have to reboot in order to let it run, so answer "Yes" to the prompt when it appears.
    See if it makes any corrections (it'll run in a DOS like box)

    Then wait a few days. If the BSOD's return, run it again. This'll tell you if it's a repeating problem with the NTFS file system.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Oct  9 06:26:54.842 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\100914-17437-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 19:57:25.713
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    Probably caused by :Ntfs.sys ( Ntfs+22f79 )
    BugCheck 24, {b500190637, ffffd00153cf14c8, ffffd00153cf0cd0, fffff80108487f79}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b500190637
    Arg2: ffffd00153cf14c8
    Arg3: ffffd00153cf0cd0
    Arg4: fffff80108487f79
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: 0x24_Ntfs+22f79
    CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 2394
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  UX302LG.210
      BIOS Release Date             06/16/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX302LG
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Oct  9 06:26:54.842 2014 (UTC - 4:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
    atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
    btmaux.sys                  Mon Jul 22 10:19:46 2013 (51ED3F82)
    AMPPAL.sys                  Mon Jul 29 06:59:17 2013 (51F64B05)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    DptfDevDram.sys             Fri Aug  2 12:22:58 2013 (51FBDCE2)
    DptfDevPch.sys              Fri Aug  2 12:22:58 2013 (51FBDCE2)
    DptfDevProc.sys             Fri Aug  2 12:23:00 2013 (51FBDCE4)
    DptfManager.sys             Fri Aug  2 12:23:03 2013 (51FBDCE7)
    nvlddmkm.sys                Wed Aug 21 00:35:03 2013 (52144377)
    nvpciflt.sys                Wed Aug 21 00:35:40 2013 (5214439C)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    BthHfAud.sys                Thu Aug 22 07:38:26 2013 (5215F832)
    BthA2DP.sys                 Thu Aug 22 07:38:30 2013 (5215F836)
    btmhsf.sys                  Thu Sep  5 08:12:49 2013 (52287541)
    TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
    ibtusb.sys                  Fri Sep 13 12:06:04 2013 (523337EC)
    iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
    AmPeStor.sys                Mon Oct  7 05:18:33 2013 (52527C69)
    igdkmd64.sys                Mon Oct  7 18:56:37 2013 (52533C25)
    AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
    RTKVHD64.sys                Tue Oct 22 08:31:34 2013 (52667026)
    NETwbw02.sys                Thu Feb 27 06:15:45 2014 (530F1E61)
    AsusTP.sys                  Mon Mar 17 03:10:51 2014 (53269FFB)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    AmPeStor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
      My System SpecsSystem Spec

  6. #16


    Posts : 5,139
    Win8.1Pro - Finally!!!


    CHKDSK LogFile:
    Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
    Expand the Windows logs heading, then select the Application log file entry.
    Double click on the Source column header.
    Scroll down the list until you find the Chkdsk entry (Look in the "Source" column for "wininit" in Win7/8/8.1 - "winlogon" for XP).
    Copy/paste the results into your next post.


    Did you update the Intel Smart Connect Technology drivers from that page?
    If so, there's an issue here that may explain somethings (and confuse others).

    The download for the Intel Smart Connect Technology drivers does not include the ISCTD64.sys driver.
    This may mean that an older version is left on your system (and maybe it needs to be removed).


    Try these things:
    First, download a fresh copy of the Intel Smart Connect Technology installer.
    Then uninstall the current copy from your system
    Then check to see if the ISCTD64.sys driver is removed (Located in C:\Windows\System32\drivers )
    Then install the freshly downloaded copy.

    Should the driver not be removed by the uninstaller, then try this (after reinstalling the latest version of the Intel Smart Connect Technology drivers):
    1) Create a Restore Point using System Restore
    2) Create a Repair disc (Recovery Drive in Win8.1):
    Win 8 - Press "WIN" and "R" to open the Run dialog...type "RECDISC" (without the quotes) and press ENTER
    Win 8.1 - Go to the Start Screen and type in "recoverydrive" (one word, without the quotes). That will start the recovery drive process. You will need a USB drive of at least 512 mB - and all data will be erased off of it. If copying the recovery partition the drive size will be much, much larger (16 - 32 gB drive required).
    3) Test the System Repair disc/Recovery Drive to make sure that you can get to the System Restore entry when you boot from the disk/drive (you may also want to try actually using System Restore to make sure that it works)
    4) Download this free program (Autoruns for Windows) and use it to disable any instances of ISCTD64.sys that are starting (DO NOT DELETE - only disable by removing the checkmark in the left hand column)
    5) Check in Device Manager (to include showing hidden devices from the View menu item) and ensure that any instances of ISCTD64.sys are "Uninstalled" (DO NOT DISABLE THESE).
    6) Check in the Services applet (services.msc) to be sure any instances of ISCTD64.sys are disabled.
    7) EXPERIMENTAL STEP (only try if you're certain of your abilities - I have not tried this step myself). Search the registry (use regedit.exe) to locate any entries that have the driver name (ISCTD64.sys). Delete these keys (it's advisable to back them up first - but you've also backed up the entire registry when creating a System Restore point in step 1. Alternatively, you can set the values in these keys to DISABLED (but the "how" of this is beyond the scope of this).
    8) Go to C:\Windows\System32\drivers and rename the ISCTD64.sys driver to ISCTD64.BAD .


    In the event that the system doesn't boot:

    1) Boot from the System Repair disc/Recovery Drive and use the Command Prompt option to rename ISCTD64.BAD to ISCTD64.sys
    Code:
    ren C:\Windows\System32\drivers\ISCTD64.BAD C:\Windows\System32\drivers\ISCTD64.sys
    21) Boot from the System Repair disc/Recovery Drive and use the System Restore option to restore the system to a point before the changes were made.

    Good luck!
      My System SpecsSystem Spec

  7. #17


    Posts : 12
    Windows 8.1 64 bit


    This is the details from the "wininit":

    Checking file system on C: The type of the file system is NTFS. Volume label is OS. A disk check has been scheduled. Windows will now check the disk. Stage 1: Examining basic file system structure ... 470016 file records processed. File verification completed. 5882 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 578736 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. Stage 3: Examining security descriptors ... Cleaning up 2606 unused index entries from index $SII of file 0x9. Cleaning up 2606 unused index entries from index $SDH of file 0x9. Cleaning up 2606 unused security descriptors. Security descriptor verification completed. 54361 data files processed. CHKDSK is verifying Usn Journal... 36611840 USN bytes processed. Usn Journal verification completed. Stage 4: Looking for bad clusters in user file data ... 470000 files processed. File data verification completed. Stage 5: Looking for bad, free clusters ... 40138804 free clusters processed. Free space verification is complete. CHKDSK discovered free space marked as allocated in the volume bitmap. Windows has made corrections to the file system. No further action is required. 293027839 KB total disk space. 131651588 KB in 361092 files. 233828 KB in 54362 indexes. 0 KB in bad sectors. 587203 KB in use by the system. 65536 KB occupied by the log file. 160555220 KB available on disk. 4096 bytes in each allocation unit. 73256959 total allocation units on disk. 40138805 allocation units available on disk. Internal Info: 00 2c 07 00 e3 56 06 00 48 dc 0b 00 00 00 00 00 .,...V..H....... 7f 01 00 00 4f 00 00 00 00 00 00 00 00 00 00 00 ....O........... Windows has finished checking your disk. Please wait while your computer restarts.

    You are right, ISCTD64.sys isn't removed upon uninstalling Intel Smart Connect driver.

    Quote Originally Posted by usasma View Post
    CHKDSK LogFile:
    Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
    Expand the Windows logs heading, then select the Application log file entry.
    Double click on the Source column header.
    Scroll down the list until you find the Chkdsk entry (Look in the "Source" column for "wininit" in Win7/8/8.1 - "winlogon" for XP).
    Copy/paste the results into your next post.


    Did you update the Intel Smart Connect Technology drivers from that page?
    If so, there's an issue here that may explain somethings (and confuse others).

    The download for the Intel Smart Connect Technology drivers does not include the ISCTD64.sys driver.
    This may mean that an older version is left on your system (and maybe it needs to be removed).


    Try these things:
    First, download a fresh copy of the Intel Smart Connect Technology installer.
    Then uninstall the current copy from your system
    Then check to see if the ISCTD64.sys driver is removed (Located in C:\Windows\System32\drivers )
    Then install the freshly downloaded copy.

    Should the driver not be removed by the uninstaller, then try this (after reinstalling the latest version of the Intel Smart Connect Technology drivers):
    1) Create a Restore Point using System Restore
    2) Create a Repair disc (Recovery Drive in Win8.1):
    Win 8 - Press "WIN" and "R" to open the Run dialog...type "RECDISC" (without the quotes) and press ENTER
    Win 8.1 - Go to the Start Screen and type in "recoverydrive" (one word, without the quotes). That will start the recovery drive process. You will need a USB drive of at least 512 mB - and all data will be erased off of it. If copying the recovery partition the drive size will be much, much larger (16 - 32 gB drive required).
    3) Test the System Repair disc/Recovery Drive to make sure that you can get to the System Restore entry when you boot from the disk/drive (you may also want to try actually using System Restore to make sure that it works)
    4) Download this free program (Autoruns for Windows) and use it to disable any instances of ISCTD64.sys that are starting (DO NOT DELETE - only disable by removing the checkmark in the left hand column)
    5) Check in Device Manager (to include showing hidden devices from the View menu item) and ensure that any instances of ISCTD64.sys are "Uninstalled" (DO NOT DISABLE THESE).
    6) Check in the Services applet (services.msc) to be sure any instances of ISCTD64.sys are disabled.
    7) EXPERIMENTAL STEP (only try if you're certain of your abilities - I have not tried this step myself). Search the registry (use regedit.exe) to locate any entries that have the driver name (ISCTD64.sys). Delete these keys (it's advisable to back them up first - but you've also backed up the entire registry when creating a System Restore point in step 1. Alternatively, you can set the values in these keys to DISABLED (but the "how" of this is beyond the scope of this).
    8) Go to C:\Windows\System32\drivers and rename the ISCTD64.sys driver to ISCTD64.BAD .


    In the event that the system doesn't boot:

    1) Boot from the System Repair disc/Recovery Drive and use the Command Prompt option to rename ISCTD64.BAD to ISCTD64.sys
    Code:
    ren C:\Windows\System32\drivers\ISCTD64.BAD C:\Windows\System32\drivers\ISCTD64.sys
    21) Boot from the System Repair disc/Recovery Drive and use the System Restore option to restore the system to a point before the changes were made.

    Good luck!
      My System SpecsSystem Spec

  8. #18


    Posts : 5,139
    Win8.1Pro - Finally!!!


    From the CHKDSK results:
    "Windows has made corrections to the file system."

    Let's see what happens with the next BSOD.

    If you remove the ISCTD64.sys driver manually, there's a chance that the BSOD's will stop.
    If that's the case, then wait a couple of days before trying CHKDSK again.
      My System SpecsSystem Spec

  9. #19


    Posts : 12
    Windows 8.1 64 bit


    I have followed your earlier instructions to disable ISCTD64.sys and renamed it to ISCTD64.BAD but it still BSOD when waking up from hibernation mode.

    Attachment 52524

    Quote Originally Posted by usasma View Post
    From the CHKDSK results:
    "Windows has made corrections to the file system."

    Let's see what happens with the next BSOD.

    If you remove the ISCTD64.sys driver manually, there's a chance that the BSOD's will stop.
    If that's the case, then wait a couple of days before trying CHKDSK again.
      My System SpecsSystem Spec

  10. #20


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please run CHKDSK /R /F again and let us see the results.
    This memory dump also blames the NTFS file system.

    Interestingly, the new ISCTD.sys driver showed up in this memory dump.
    I have to wonder about your hard drive (or the SSD).

    I'd suggest trying another hard drive in order to see if that fixes the problems (I suspect it because it had problems with the last CHKDSK operation).
    But that will mean opening up the laptop - are you able to do this?
    If the new HDD doesn't fix the problems, then I'd try another SSD.
    If that doesn't fix the problems, then I'd suspect the motherboard (and that may not be worth repairing).


    If you're not able to open up the laptop and try another HDD, then I suggest trying another clean installation of Windows.
    Make sure that you have a set of recovery disks for the system and then wipe the hard drive (delete all partitions) and reinstall Windows without any additional programs.

    Then see if the BSOD's continue - if so, it's probably the hardware.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Oct 15 08:03:02.038 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101514-32875-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:0 days 1:05:53.909
    Probably caused by :Ntfs.sys ( Ntfs!TxfAccessCheck+93 )
    BugCheck 24, {b500190637, ffffd001853fb298, ffffd001853faaa0, fffff8009b34f3e3}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b500190637
    Arg2: ffffd001853fb298
    Arg3: ffffd001853faaa0
    Arg4: fffff8009b34f3e3
    PROCESS_NAME:  livecomm.exe
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: 0x24_Ntfs!TxfAccessCheck
    CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 2394
     
    Processor may be overclocked!
    Expected Frequency:   1800
    Actual Frequency:     2394
    Overclock Ratio:      1.33
     
      BIOS Version                  UX302LG.210
      BIOS Release Date             06/16/2014
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX302LG
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Oct 15 08:03:02.038 2014 (UTC - 4:00)**************************
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
    btmaux.sys                  Mon Jul 22 10:19:46 2013 (51ED3F82)
    AMPPAL.sys                  Mon Jul 29 06:59:17 2013 (51F64B05)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    DptfDevPch.sys              Fri Aug  2 12:22:58 2013 (51FBDCE2)
    DptfDevDram.sys             Fri Aug  2 12:22:58 2013 (51FBDCE2)
    DptfDevProc.sys             Fri Aug  2 12:23:00 2013 (51FBDCE4)
    DptfManager.sys             Fri Aug  2 12:23:03 2013 (51FBDCE7)
    nvlddmkm.sys                Wed Aug 21 00:35:03 2013 (52144377)
    nvpciflt.sys                Wed Aug 21 00:35:40 2013 (5214439C)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    BthHfAud.sys                Thu Aug 22 07:38:26 2013 (5215F832)
    BthA2DP.sys                 Thu Aug 22 07:38:30 2013 (5215F836)
    btmhsf.sys                  Thu Sep  5 08:12:49 2013 (52287541)
    TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
    ibtusb.sys                  Fri Sep 13 12:06:04 2013 (523337EC)
    iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
    AmPeStor.sys                Mon Oct  7 05:18:33 2013 (52527C69)
    igdkmd64.sys                Mon Oct  7 18:56:37 2013 (52533C25)
    AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
    
    
    RTKVHD64.sys                Tue Oct 22 08:31:34 2013 (52667026)
    ISCTD.sys                   Wed Jan 22 14:37:35 2014 (52E01DFF)
    NETwbw02.sys                Thu Feb 27 06:15:45 2014 (530F1E61)
    AsusTP.sys                  Mon Mar 17 03:10:51 2014 (53269FFB)
    
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    AmPeStor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD.sys
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
      My System SpecsSystem Spec

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BSOD while waking laptop from sleep
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