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Windows 8.1 64bit BSOD On Waking From Sleep

  1. #1


    Posts : 1
    Windows 8

    Windows 8.1 64bit BSOD On Waking From Sleep


    Hello,

    Over the past couple of days, my computer has BSOD whenever I wake it from sleep. It runs (mostly) fine, and boots up normally.

    Here's my diagnostic.

    Thank you!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your BIOS dates from 2012. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one).

    You have a Realtek RTL8723AU Wireless LAN 802.11n USB 2.0 Network Adapter:
    I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    These devices don't have drivers installed:
    Not Available ACPI\INT3400\2&DABA3FF&2 The drivers for this device are not installed.

    Not Available ROOT\NET\0000 The drivers for this device are not installed.

    PCI Data Acquisition and Signal Processing Controller PCI\VEN_8086&DEV_0153&SUBSYS_397717AA&REV_09\3&11583659&0&20 The drivers for this device are not installed.
    The first item may be related to Intel(R) Dynamic Platform & Thermal Framework Driver - so visit the Lenovo website to download and install it. The second device is too generic to point at anything but maybe a network device - please visit the Lenovo website and update all network related devices/drivers. The third device is likely related to the Intel(R) Dynamic Platform & Thermal Framework Driver - so installing it as I suggested above should fix this one.

    Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    The memory dumps point to the driver for the Realtek RTL8723AU Wireless LAN 802.11n USB 2.0 Network Adapter. Please visit the manufacturer's website to obtain the latest, Win8.1 compatible driver. Please do the following:
    - download a fresh copy of the latest, Win8.1 compatible drivers
    - uninstall the current drivers from your system
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    The drivers that are struckout don't have updates available (AFAIK).
    DO NOT delete them, just leave them be.



    Should the BSOD's recur, post back and we'll try a few more tests.
    Good luck!

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Sep 27 10:48:48.910 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092714-5500-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 8:36:00.776
    *** WARNING: Unable to verify timestamp for rtwlanu.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
    Probably caused by :rtwlanu.sys ( rtwlanu+dc970 )
    BugCheck 50, {ffffe001ba200bf0, 0, fffff8016ef87970, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffe001ba200bf0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8016ef87970, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_rtwlanu+dc970
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  66CN52WW
      BIOS Release Date             11/22/2012
      Manufacturer                  LENOVO
      Product Name                  20175
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 26 21:07:07.396 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092614-5484-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 1:10:20.258
    *** WARNING: Unable to verify timestamp for rtwlanu.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
    Probably caused by :rtwlanu.sys ( rtwlanu+dc970 )
    BugCheck 50, {ffffe000ffa00bf0, 0, fffff80028d4f970, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffe000ffa00bf0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80028d4f970, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_rtwlanu+dc970
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  66CN52WW
      BIOS Release Date             11/22/2012
      Manufacturer                  LENOVO
      Product Name                  20175
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Sep 26 19:55:40.144 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\092614-5078-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 4:02:43.007
    *** WARNING: Unable to verify timestamp for rtwlanu.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
    Probably caused by :rtwlanu.sys ( rtwlanu+dc970 )
    BugCheck 50, {ffffe0010f200bf0, 0, fffff80170bc1970, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffe0010f200bf0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80170bc1970, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_rtwlanu+dc970
    CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
    MaxSpeed:     1800
    CurrentSpeed: 1796
      BIOS Version                  66CN52WW
      BIOS Release Date             11/22/2012
      Manufacturer                  LENOVO
      Product Name                  20175
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Sep 27 10:48:48.910 2014 (UTC - 4:00)**************************
    LhdX64.sys                  Mon Jan 11 10:06:58 2010 (4B4B3E92)
    AcpiVpc.sys                 Mon May 14 21:18:53 2012 (4FB1AEFD)
    RtsUVStor.sys               Fri Jun 15 01:43:06 2012 (4FDACB6A)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    leymc.sys                   Thu Jul 12 20:31:55 2012 (4FFF6C7B)
    vm332avs.sys                Fri Aug 24 05:07:35 2012 (50374457)
    RtkBtfilter.sys             Thu Sep  6 05:04:17 2012 (50486711)
    SynTP.sys                   Mon Nov 19 18:41:27 2012 (50AAC3A7)
    dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)
    CHDRT64.sys                 Wed Jul 10 04:32:27 2013 (51DD1C1B)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    IntcDAud.sys                Wed Oct 16 08:59:24 2013 (525E8DAC)
    
    
    rtwlanu.sys                 Tue Nov 12 21:28:27 2013 (5282E3CB)
    avgtpx64.sys                Tue Jan 14 09:48:00 2014 (52D54E20)
    iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
    igdkmd64.sys                Sat May 17 00:17:35 2014 (5376E2DF)
    
    http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    leymc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=vm332avs.sys
    http://www.carrona.org/drivers/driver.php?id=RtkBtfilter.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
      My System SpecsSystem Spec

Windows 8.1 64bit BSOD On Waking From Sleep
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