Windows 8 and 8.1 Forums


Windows crashes - Memory.dmp - IRQL

  1. #1


    Posts : 3
    Windows

    Windows crashes - Memory.dmp - IRQL


    Hey, I have sort of the same problem I've previously read about on here. I have uploaded the zip file that the program created for me.

    Thanks in advance.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Ultimatum & Welcome to the forums ^_^,

    I have analyzed your dump files and below has been provided an analysis of the dump files for informative purposes.

    Most of the dump files blame the TCPIP.sys as the culprit but since it is a component of Windows, chance of it being corrupt is extremely less. This means that something else which was using the Networking Driver caused the crash.

    There was a Driver_Power_State_Failure with the first parameter 3. If we run !irp on the last parameter of this dump file, we get the below output -
    Code:
    2: kd> !irp fffffa800d648bd0Irp is active with 6 stacks 4 is current (= 0xfffffa800d648d78)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa8008670050 00000000 00000000-00000000    
    	      Unable to load image \SystemRoot\system32\DRIVERS\netr28x.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for netr28x.sys
    *** ERROR: Module load completed but symbols could not be loaded for netr28x.sys
     \Driver\netr28x
    			Args: 00015600 00000000 00000005 00000003
     [ 16, 2]   0 e1 fffffa80086d2260 00000000 fffff801899d1730-fffffa800c35f1e0 Success Error Cancel pending
    	       \Driver\vwifibus	nt!PopSystemIrpCompletion
    			Args: 00015600 00000000 00000005 00000003
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800c35f1e0    
    
    
    			Args: 00000000 00000000 00000000 00000000
    Netr28x.sys is the driver for your Ralink Wireless LAN Card. Please download and install this Latest version from this **LINK**.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows


    Thank you for the warm welcome, big fella.

    I'm in a bit of a predicament here. It appears, after I unzipped those files to 'Reinstall' (it cautioned that WiFi profile would be removed - whatever that means.) or to 'UpdateDriver'. I first opted to update it, later, upon a second try I chose to also reinstall it. A few hours later, it crashed again. Only this time, once I logged on I could not connect through the wifi as it doesn't even appear. So, right now, I'm connected with an ethernet cable.

    In addition to this, some tool called Diagnostics Policy - or something akin to it - was run, which reported that 802.n11 Wireless LAN Card has problems with drivers or hardware.

    I received this laptop from repair fairly recently. And sometimes, in instances such as updating/deleting/restarting things that either have to do with wireless or at times something unrelated, it starts to make a sound for a split second which is noticeable but not too loud. Figured I'd add that. In case you guys tell me to get this back to the shop and let the guys over at repairs deal with it once again.

    What to do?

    PS. Went to Device Manager which reported a code 39, because it could not load the device driver.

    {Unable to Load Device Driver}
    %hs device driver could not be loaded.
    Error Status was 0x%x

    PSS. I uninstalled the wireless wlan card and once I restarted no problems seemed to appear. However, the lappie crashed once more prior to this. So far, it's stable but it's only been half an hour.
    Last edited by Ultimatum; 26 Sep 2014 at 19:02. Reason: losinmymind
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows


    Currently, it appears I have this problem, which was an offshoot of the original problem:

    Network Connection/Driver/Hardware Issue with wireless LAN card and Ethernet
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    I am extremely sorry that I forgot about this thread. Has the problem been resolved?

    If not then please post back and I will be notified ^_^
      My System SpecsSystem Spec

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